The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering questions.
To help bring everyone up to speed, we’ve created this video tutorial. It will explain how to efficiently navigate the site’s FAQs, how to quickly create a support account, how to send a ticket, and how to view the responses you receive from the support team.
With this brief tutorial, you’ll have the key to unlock the best features of the new Support site!