If u have any more information to share, do please.
my ticket in support: #1069201 (in Portuguese)
my ticket in support: #1069602 (in English)
As Sabi asked to put:
Character name: Odanutrof, Khons, Angelineh
Date and time: Betwen 04/may/2014 to 05/may/2014
Map: The firsts 2 in Saharash, the last one in Amakna Outpost
Bug description: I find the bug in 3 chars in different accs:
Odanutrof - My enu did lost the entire first bag, a dark hurl one, with 5 different pets, all lvl 50, gemli, macawker, black bow meow, quaquack and snoofle, the pet foods, and some equipment, i have print screen about all the items lost.
Khons - My iop did lost the entire first bag, a dark hurl one, with diferent pets, all lvl 50, gemli, macawker, snoofle, wild sow, the pet foods, and a lot of equipments - all inside the same bag - and did lost an equiped pet, a lvl 50 tofu, i have print screen about all the items lost.
Angelineh - My eni, till this moment, just lose the equiped snow bow meow, lvl 50, i have print screen about the pet.
More information, the bug seems linked to pets, and more, the time seems to be arround the weekly reset, betwen sunday and monday, at 00:00 of time server, or something close, for me of corse.
I don't remmenber the last time i did look my inventory, but i'm sure i was logged all day, and i still with Meridia Insignias, in all 3 characters, and it didn't dissapear, my kamas in all 3 characters still there, so i'm sure wasn't a hacker.
Please inform if need any screen about my empties bags, if i should stay away from accounts, or log in all, time to time to check if any character got the bug too. I dunno if i should open 1 ticket for each account, or one for all is fine, please tell me if i need open 3 or how i did is enough, thanks.
Reproducibility process: I dunno how the bug happened, just it is linked to pets, cause all my characters or lose equiped pets, or lose just the bag (entirelly) with bags inside.
Screenshots: As i said previously, if need any screenshot before with my items, and after, with bags empty, just tell me.
This post has been edited by AndersonMenezes - May 05, 2014, 17:47:26.