The 1.47 "Reincarnamation" game update is now live! For all the details:here. For bug reports a dedicated forum is available: here
Disembodied characters will be removed with the 1.47 game update. More information can be read here.
If you are encountering a Java error when launching WAKFU and using AMD Gaming Evolved, please consult this information: here
Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|737 / 39522||July 22, 2016, 04:29:38 By : Nightbladez|
|0 / 210||July 11, 2016, 17:52:24 By : [Sabi]|
How to retrieve and share with Support your Game Logs
By : [Flatops] - December 28, 2015, 04:11:15
To share with us your game logs, please follow the following steps: 1) Record your gamelogs via the Report A Bug button. [*]It is located on the upper left corner of your game window. You can also see this button in-game after logging in. 2) To retrieve your gamelogs [*]Open the Updater[*]Press ESC to open your options[*]Click on the Actions (left bottom corner)[*]Click on Op...
The : 2015-12-28 04:11:15
|0 / 326||December 28, 2015, 04:11:15 By : [Flatops]|
Mac OS X Yosemite (10.10.x) - Issues with the version of your Java
By : [Flatops] - December 28, 2015, 02:59:30
Following the recent Mac OS update to the version of OS 10.10.x, it is possible that you might encounter an error with Java. By downloading this Mac update, Java 8 is automatically installed. Java 8 is not compatible with Wakfu currently. We encourage you to install Java version 6, which is compliant with Wakfu. Our development teams are currently working on establishing compatibility w...
The : 2015-12-28 02:59:30
|0 / 419||December 28, 2015, 02:59:30 By : [Flatops]|
[Shop] Payment Options Update Thread
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|119 / 13459||December 04, 2015, 03:17:13 By : KingAchelexus|
[Support] WAKFU did not shutdown correctly.
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
|4 / 2257||October 02, 2015, 19:44:41 By : spuba|
Identifying the cause of Latency
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
|0 / 1011||September 23, 2015, 15:58:06 By : [Sabi]|
[Policy] Items Trade Dropping
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
|0 / 810||April 24, 2015, 06:29:15 By : [Flatops]|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 5661||September 03, 2014, 02:03:53 By : [Sabi]|
|5 / 1579||April 02, 2014, 01:17:23 By : Toastman7|
|2 / 22||Today - 18:37:26 By : SockSockRevolution|
helpppp!!! how on earth do I get in game the items bought in shop for ogrines?
By : powerrace - June 15, 2012, 16:04:13
:(((( WEEEEELPPPPPPPPP !!!!! *criesssssssssssssssssssssssssssssss* :ph34r: How on earth do I get in game the items I just purchased with ogrines? There is no more gifts tab in the right corner, nor I see the items in my inventory, nor I have been asked at log in to assign them to a character :/ So, what's happening? Is the feature of getting in game items purchased with ogrines bugged? Or am I missin...
The : 2012-06-15 16:04:13
|5 / 1635||Today - 06:34:19 By : Scallop|
|156 / 5648||July 22, 2016, 18:11:04 By : Giruugamesh|
|2 / 34||July 22, 2016, 16:47:43 By : CharlotteFalx|
|1 / 57||July 22, 2016, 10:13:46 By : [Flatops]|
|2 / 57||July 21, 2016, 20:17:57 By : RoboTrigger|
moved : Placing the Haven Bag makes the game get stuck.
By : TheRogueCat - July 18, 2016, 21:05:39
OK, another problem today. After hitting the button to place the Haven Bag: -it displays the bag graphic in place, -all players sprites, around in that area disappear, their haven bags remain there, -my char and pet remain out there, not responding to any command; inventory panel and such work, -private chat with a contact works, At around 20:54 Wakfu time, pastebin log link 1 month dura...
The : 2016-07-18 21:05:39
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Is Remington down right now? Or just me?
By : TheRogueCat - July 18, 2016, 19:01:49
So, basically that. I had some problems with a new char and couldn't connect after that, so I don't know if it is related to that, or just coincidence and the server is down. Anyone else stuck at connecting screen? Or is it just me? Confirmed, it was just me. ...
The : 2016-07-18 19:01:49
|0 / 59||July 18, 2016, 19:01:49 By : TheRogueCat|
moved : My premium doesnt work.
By : Jap123 - July 17, 2016, 23:24:11
I've been observing my exp gain and premium drop. I have 3 months subscription + 3 months heroes can you please compensate for this crap. +30% drop chances... OMG probably doesnt work too coz people who doesnt have a subscription can drop more than me. AMEN!...
The : 2016-07-17 23:24:11
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|3 / 203||July 15, 2016, 21:52:39 By : Zhaky|
|2 / 100||July 15, 2016, 12:47:38 By : Chloe-la-guerisseuse|
|4 / 241||July 15, 2016, 09:56:57 By : [Sabi]|
|9 / 85||July 13, 2016, 21:47:42 By : SplingSplingSpling|
moved : Kicked from server / Chat bug
By : AsunaKotomi - July 13, 2016, 14:11:34
Hi guys I have a problem, yesterday was all ok, I logged my char off before the hotfix and I log in game just today. I don't know what is happening, the game keeps kick me from the server (Remington) without any reason. I log my char and after mmm 10 seconds I get kick from the server and I come back to log in screen..I'm getting really angry now, because I haven't internet problems, my internet i...
The : 2016-07-13 14:11:34
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Chat stuck / keyboard don't respond in chat (Ubuntu + Steam)
By : norbert0g - February 18, 2015, 18:34:20
problem is also in other "write in" windows I've already reported this issue on steam community discussion unfortunately without any response, s ...
The : 2015-02-18 18:34:20
|2 / 361||July 13, 2016, 08:28:26 By : [Flatops]|
|1 / 100||July 13, 2016, 08:14:35 By : [Flatops]|
Cannot connect to server
By : BattleBunnyRiven - July 13, 2016, 00:02:22
The server status thread stated that the server was back up a few hours ago but I still cannot seem to get in the game. After logging on it just shows a message saying There is no server available at the moment. Any idea on why this is? Thanks...
The : 2016-07-13 00:02:22
|2 / 73||July 13, 2016, 08:06:36 By : BattleBunnyRiven|
|1 / 101||July 13, 2016, 07:51:38 By : [Flatops]|
Forum issues: PM and new posts
By : Zhaky - July 12, 2016, 10:12:38
Can't send mails and can't see new posts - Yesterday I could find a link in the top-right corner called New posts , which would show me all unread posts. That link is no longer there, and I've confirmed that there are new (unread) posts on the forum. Solved it. Apparently I wasn't logged in completely. Although the top bar did say Hello Zhaky and I was able to post on the forum. - When trying to send private messages to other forum m...
The : 2016-07-12 10:12:38
|2 / 101||July 12, 2016, 17:06:26 By : Zhaky|
moved : [FPS drop] Running cloudy dungeon causes lag?
By : BattleBunnyRiven - July 11, 2016, 05:18:55
I got the 30 day booster + 2 hero slot pack today and the client always seems to start dropping frames after about 15-20 minutes. Don't think it is my system as I ran multiple clients before with ease, but here are the specs anyways, Win 10 i5-3570k @ 3.4ghz 16gb ram Gtx 970 strix This only seems to happen when I got my others characters added in my hero slots. Side kicks don't lag me. ...
The : 2016-07-11 05:18:55
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