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Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|519 / 18347||Yesterday - 17:51:56 By : Anakazi|
|2 / 555||February 23, 2015, 13:39:36 By : mariachiaragoretti|
[Report Here] Client Freezing Issues
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
|14 / 2189||February 16, 2015, 18:03:42 By : Draagonblitzz|
[News] Payment Options
By : [Sabi] - January 12, 2015, 17:57:59
Hello everyone, This thread has been created In order to keep the community updated on the latest news regarding our payment options. 12/01/15 update: Due to payment issues since the 22/12/14, Ankama had to quickly and temporary put under maintenance our bankcard payment options for the North-American players. We are sorry about this inconvenience and are currently working on a better ba...
The : 2015-01-12 17:57:59
|9 / 533||February 12, 2015, 08:06:26 By : OM3GA-Z3R0|
Purchase/Payment Issues Help Advice
By : regeneratedz - August 27, 2014, 05:20:08
Hello Everyone! I know that it is very unfornate to not receive the ogrines you purchased even if you've been charged. Hence, I am here to give suggestion to all players who did not receive their ogrines upon payment. I also experienced the same problem and help is currently on its way for my money to be refunded. Here are the steps I did. 1. Contact Ankama Support, post in forum and send Sa...
The : 2014-08-27 05:20:08
|7 / 1244||December 13, 2014, 16:59:32 By : kennysang123|
|0 / 2166||September 26, 2014, 03:13:32 By : [Sabi]|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 2577||September 03, 2014, 02:03:53 By : [Sabi]|
|9 / 244||Today - 11:02:18 By : Tartumystic|
|0 / 28||Yesterday - 20:39:39 By : Ylohliarg|
5 days, no reply.
By : chaoticevil - February 26, 2015, 19:43:23
So, is your best course of action to a problem to turn your nose up at it? I get an error trying to use paypal, I get an error trying to send a ticket, I get an error trying to send a message, you don't have a credit card option. All I have are these forums. Is there any sort of work around to buy something from this game or not? (Besides the change your location to Canada cause that doesn...
The : 2015-02-26 19:43:23
|2 / 122||February 27, 2015, 08:51:43 By : [Sabi]|
|1 / 58||February 27, 2015, 07:48:37 By : Doomshaper|
Happy 3rd Birthday for Non-interactive Mobs/Harvests Bug!
By : LoreChief - February 26, 2015, 18:12:02
It's not only the 3rd Birthday for the launch of Wakfu, but its also the 3rd birthday of one of its ...
The : 2015-02-26 18:12:02
|0 / 48||February 26, 2015, 18:12:02 By : LoreChief|
Wakfu Website and Login server down
By : skatercodyme - February 21, 2015, 03:13:54
This is the second time this week that I've gone to log-in and it's not possible to get on. Therefore, I come to forums, and website won't work either. Compensation candy is getting kind of old, when our Paid Subscription time is ticking away as we can't even log in. It'd be like buying a car and for 6 hrs one week you're locked out of it; what if those were the only 6 hours that week you neede...
The : 2015-02-21 03:13:54
|6 / 279||February 22, 2015, 22:43:39 By : skatercodyme|
|0 / 94||February 22, 2015, 22:38:13 By : chaoticevil|
Blank White Screen
By : Draen - February 21, 2015, 04:16:12
Hey guys, I just finished updating Wakfu and when I started the client, the screen just stays white. There is no BGM. I am using a Mac vers 10.9. My java is up to date. I played Wakfu two months ago and it worked fine. Help plz. ...
The : 2015-02-21 04:16:12
|0 / 66||February 21, 2015, 04:16:12 By : Draen|
Trouble with clicking in battle
By : Lhamers - February 20, 2015, 17:48:23
Hello... I've installed WakFu in my cousin's pc and I can't click properly while in battle mode. It doesn't let me choose the square I wanna move or cast a spell, sometimes it locks on a square and I can only move there. Tried reinstalling the game, steam, java. Drivers updated. SO: Windows 8 CPU: i3 2120 3.4GHZ GPU: Intel HD 1000...
The : 2015-02-20 17:48:23
|0 / 71||February 20, 2015, 17:48:23 By : Lhamers|
|1 / 146||February 20, 2015, 08:23:48 By : [Sabi]|
|6 / 268||February 19, 2015, 23:33:33 By : moosedrool|
Chat stuck / keyboard don't respond in chat (Ubuntu + Steam)
By : norbert0g - February 18, 2015, 18:34:20
problem is also in other "write in" windows I've already reported this issue on steam community discussion unfortunately without any response, s ...
The : 2015-02-18 18:34:20
|0 / 68||February 18, 2015, 18:34:20 By : norbert0g|
|2 / 187||February 18, 2015, 12:56:10 By : TheMarkou|
|10 / 445||February 18, 2015, 07:18:51 By : [Sabi]|
|4 / 219||February 17, 2015, 16:31:03 By : IceeeDz|
|0 / 108||February 17, 2015, 15:53:53 By : Soilz|
Frequent freezing/lag spikes
By : Draagonblitzz - February 16, 2015, 16:27:02
So, basically, Wakfu is having lots of freezing issues for me. I'm pretty sure this started since i first played, which was a short while, probably 3 or 4 days ago. What happens is that i get small lag spikes; freezing up the game and only last from about half a second to two seconds. All sound stops, animations stop, and i can't interact with the game, kind of like the game 'stops responding' ...
The : 2015-02-16 16:27:02
|2 / 146||February 16, 2015, 21:32:18 By : Draagonblitzz|
Steam weird Disconnects
By : Juzaae - October 13, 2014, 16:26:56
Hello guys, i have problem with steam Wakfu, on server Remington. I have experienced weird disconnects on game, that causes to drop my Wakfu screen to main menu. Sometime i can normally log in and play, but... after some unspecified time i get that DC to main menu. After these DC i try to log in, but after long waiting i get Error: Connection to server could not be established and when i try ...
The : 2014-10-13 16:26:56
|12 / 942||February 16, 2015, 16:41:09 By : NotAnotherFlibble|
|0 / 56||February 16, 2015, 14:55:54 By : Saveye|
|0 / 56||February 15, 2015, 18:41:48 By : Velocity|
|0 / 172||February 14, 2015, 19:53:14 By : Zakecs|
|0 / 90||February 14, 2015, 01:12:07 By : WM-Recette|
Anyone else getting this bug IN THE FORUM?
By : saphiLC - February 12, 2015, 16:28:14
when you type certain words or phrases, the forum will go blank when you post and get a ERR_EMPTY_RESPONSE , not allowing you to reply, is this a new way of hidding the truth to new players about this game and how horribly ankama manages it? is really weird because if i remove them, magically i can reply, but if i edit my reply and add back the full reply, ooooh white page again....
The : 2015-02-12 16:28:14
|2 / 362||February 12, 2015, 20:42:54 By : [Sabi]|