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Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Thread opened Thread closed Pinned
Important Information
By : [Sabi] - July 08, 2014, 22:01:52
:fire: If you are encountering an issue with not being able to add a Sidekick to your group, please restart your client and re-update your launcher. For any remaining combat issues please use this central log gathering thread: here....
The : 2014-07-08 22:01:52
-- / -- July 08, 2014, 22:01:52 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  32
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
626 / 26573 August 29, 2015, 15:58:15 By : AngelicPorcelain
Thread opened Thread closed Pinned
[Shop] Payment Options Update Thread Ankatracker  * 1 2 3  6
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
107 / 9020 August 16, 2015, 01:20:13 By : cakedo
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker  * 1 2 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
24 / 4336 July 19, 2015, 17:06:06 By : beausy
Thread opened Thread closed Pinned
[Support] WAKFU did not shutdown correctly. DEVTRACKER  Ankatracker 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
3 / 982 July 11, 2015, 11:40:57 By : Lord-Edson
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 349 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
OSX 10.10 and Java 8 Ankatracker 
By : [Sabi] - December 18, 2014, 17:45:15
Hi everyone, In order to make sure that you do have access to this information, we wanted to remi…...
The : 2014-12-18 17:45:15
2 / 1800 February 23, 2015, 13:39:36 By : mariachiaragoretti
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 4113 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 910 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
Guild Bug Issue Ankatracker 
By : AngelicPorcelain - August 27, 2015, 23:09:00
Ankama, Support and Sabi...this is a huge problem, resolve it! Instead of moving this post, consider that this has become a technical issue due to the lack of conc…...
The : 2015-08-27 23:09:00
12 / 190 Today - 18:36:52 By : zapman89
moved  
moved : Relog Issue w/ Masqueraider.
By : Kaleydoscope - August 30, 2015, 18:43:40
Masq's double, upon relog, has access to no skills. The issue at hand revolves around Masqueraider though I'm not entirely sure it is exclusive to this …...
The : 2015-08-30 18:43:40
-- / --
Thread opened Thread closed  
The unsolved Mysteries of Ankama : Ogrines ( steam version )
By : zapman89 - August 30, 2015, 05:50:16
Ok so, after 3 months of hustle, i am still trying to uncover the various Hidden policies l…...
The : 2015-08-30 05:50:16
11 / 386 Yesterday - 13:26:33 By : Xillor-The-Shadow
Thread opened Thread closed  
I GAVE [TRADE] MY FRIEND A SIDEKICK "SHADOW" AND IT DISAPPEAR. Ankatracker 
By : [Flatops] - August 27, 2015, 12:43:22
Ticket #1442114 I gave my sidekick Shadow to my friend.but it disappear right after trade completed. We tried to re-login but the sidekick still disappear. Info Server : Asia,Phaeris. My Ankama username : diddlydoo 1 My in-game character name : Untouchable Unbeatable My friend Ankama username : diddlydoo 2 My friend in-game character name : Invincible Beast Changer...
The : 2015-08-27 12:43:22
5 / 118 August 30, 2015, 17:08:07 By : phosphatidylethanolamines
Thread opened Thread closed  
Anyone else having this problem with Steam Wallet? Ankatracker  * 1 2 3  77
By : [Flatops] - June 12, 2015, 01:02:36
Trying to buy ogrines -- i added money to steam wallet and when i click on buy ogrines in game it just refreshes and doesn't give me the ogrines or notification or anything at all....................
The : 2015-06-12 01:02:36
1522 / 4092 August 30, 2015, 14:38:19 By : Yeedo
Thread opened Thread closed  
Unsupported Material Error?
By : Oanhanhon - August 28, 2015, 14:39:52
When launching the game, I have a message Material is not supported and Card Manufacturer:…...
The : 2015-08-28 14:39:52
2 / 60 August 28, 2015, 22:33:39 By : Oanhanhon
Thread opened Thread closed  
How much waiting time is needed before I can purchase ogrines using my steam - wakfu account ? Ankatracker 
By : zapman89 - August 24, 2015, 21:36:22
Also, i think we have 48 hours period untill we can actually fill steam wallet for a new steam account. Please share Your valuable knowledge regarding this ! Thank You Thalaiva...
The : 2015-08-24 21:36:22
6 / 288 August 28, 2015, 20:20:14 By : zapman89
Thread opened Thread closed  
Stuck in battle in the streets of Astrub, forced to gave up.
By : Emmanuella - August 28, 2015, 18:09:36
There were some occasions (in my case, twice) while I was fighting some bowmeows in Astrub and the battle/platform camera view suddenly changed place. I was clearly outside the house, and there's this bowmeow that's inside the house. After the fight begun, the cam only shoot what's inside the house, and I couldn't see my character! There are other cats outside, and they were kicking my arse while ...
The : 2015-08-28 18:09:36
1 / 40 August 28, 2015, 19:44:27 By : Aigees
Thread opened Thread closed  
[PHAERIS] Migration FAQ DEVTRACKER  Ankatracker  * 1 2 3  8
By : Monstro5 - April 15, 2015, 10:47:03
Hi everyone, Due to the recent migration of the Phaeris server, we wanted to make sure to assist all the Phaeris players and provide them with more information regarding handling the migration of their accounts and troubleshooting any arising issues. Please note that the following information also includes Steam support: I connect with an Ankama login – password [*]Your account will not ...
The : 2015-04-15 10:47:03
152 / 12026 August 28, 2015, 09:27:18 By : Death--Star
Thread opened Thread closed  
The Summer Pack gives 7 days boost instead of 60 days
By : TimeWave - August 26, 2015, 13:52:59
I just bought the Summer Pack from Steam. On the description it says it gives 60 days of Booster Pac…...
The : 2015-08-26 13:52:59
6 / 152 August 27, 2015, 05:44:56 By : TimeWave
Thread opened Thread closed  
Ogrine Shop Ankatracker  * 1 2 3  4
By : OrangeJuicePulp - August 25, 2015, 12:17:34
I bought an appearance change potion from the ogrine shop, it said I would find it in my gifts, yet …...
The : 2015-08-25 12:17:34
77 / 345 August 27, 2015, 01:37:56 By : OOTN
Thread opened Thread closed  
Phaeris is gone... again! UPDATE: We are getting partially rollbacked! Ankatracker 
By : sycowellmaster - August 25, 2015, 18:59:27
Title says it all.. Please bring it back asap :wacko:  ...
The : 2015-08-25 18:59:27
14 / 542 August 26, 2015, 11:10:32 By : [Flatops]
Thread opened Thread closed  
Are we ever getting Molpoints back? Ankatracker 
By : Ennjeidp - August 25, 2015, 19:49:05
The dead horse that was a nice horse once More of a follow up than a suggestion, are they ever going to bring back molpoints, so we don't have…...
The : 2015-08-25 19:49:05
1 / 223 August 26, 2015, 09:46:16 By : [Flatops]
moved  
moved : Can't get a mount
By : Cailism - August 26, 2015, 03:29:06
The mount quest seems totally bugged for me... the mount stands still the entire fight no matter wha…...
The : 2015-08-26 03:29:06
-- / --
Thread opened Thread closed  
Intense lag at the start of fights, is it just me? Ankatracker 
By : ppmonsters - August 25, 2015, 06:02:13
For the past few days my client has been locking up hard at the beginning of fights. It'll freeze, n…...
The : 2015-08-25 06:02:13
6 / 230 August 25, 2015, 11:49:56 By : [Flatops]
Thread opened Thread closed  
Lag then bug again (solved)
By : Recuva - August 25, 2015, 04:16:10
Lag then first start player skip his turn again... fix bugs and lag... don't make origine stuffs... ...
The : 2015-08-25 04:16:10
0 / 88 August 25, 2015, 04:16:10 By : Recuva
Thread opened Thread closed  
Wakfu on a USB
By : ShyNHigh - August 23, 2015, 16:01:00
I was wondering if anyone knows a way I could play Wakfu from a USB? I have plenty of free time some…...
The : 2015-08-23 16:01:00
7 / 437 August 24, 2015, 23:02:00 By : LoneWolfHelper2
Thread opened Thread closed  
FPS issue
By : Drejn-87 - March 31, 2015, 22:18:41
So i got this problem since many months and decided to finally make a thread after trying different solutions. So i got an high end system running wakfu and my fps go in the range of 15-25. That could be an optimization problem IF on another machine, low end, it runs really smooth at around 30 fps or more (could not manage to profile the actual numbers, but it was really clear from my many m...
The : 2015-03-31 22:18:41
4 / 291 August 24, 2015, 17:06:02 By : Aigees
Thread opened Thread closed  
Inactivity Issue Ankatracker 
By : LazyKill - August 18, 2015, 14:15:51
For god sake i have been having this problem for a month now, i already give it a try in Ankama Supp…...
The : 2015-08-18 14:15:51
9 / 291 August 24, 2015, 13:53:17 By : Unakrynj
Thread opened Thread closed  
Stuck at "Connecting" Ankatracker 
By : juniuspogi - August 21, 2015, 18:30:14
stuck at connecting after i put my ID and password im stuck at Connecting cant even select a server already filed a tick…...
The : 2015-08-21 18:30:14
1 / 85 August 24, 2015, 11:22:54 By : [Flatops]
Thread opened Thread closed  
Sudden Server Issue (Cant get to my account) Ankatracker 
By : Sakuchi002 - August 23, 2015, 08:16:44
Hey there, So i was on my main account and i logged into a shop account to check sales, when i w…...
The : 2015-08-23 08:16:44
1 / 83 August 24, 2015, 11:18:44 By : [Flatops]
Thread opened Thread closed  
Subscription not being correctly applied Ankatracker 
By : XxRandomnumbersxX - August 22, 2015, 21:34:45
So here's the deal. I bought a 30 day booster pack for a new account to level during the double xp w…...
The : 2015-08-22 21:34:45
7 / 384 August 24, 2015, 09:49:22 By : [Flatops]
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