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Important Information 08 July 2014, 22:01 By : [Sabi]

Check our FAQ page to keep yourself updated and find the answers to your questions: Click Here.

Apple has updated their OSX operating system to 10.10, which is preventing some of the players to play WAKFU.
By updating your system to 10.10, you will automatically install Java 8 which isn't yet compatible with the game. You can resolve this issue by installing the following file from this link: Click Here.
We are working on resolving this situation as soon as possible, thank you.

The November 18th 2014 Game Update "The Return of Saintly Cotton" is here!
For the list of changes: Click Here. To report any bugs: Click Here.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  25
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
482 / 14173 Yesterday - 07:02:53 By : EXOONE1
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
12 / 1142 November 12, 2014, 13:35:10 By : JICag
Thread opened Thread closed Pinned
Purchase/Payment Issues Help Advice Ankatracker 
By : regeneratedz - August 27, 2014, 05:20:08
Hello Everyone! I know that it is very unfornate to not receive the ogrines you purchased even if you've been charged. Hence, I am here to give suggestion to all players who did not receive their ogrines upon payment. I also experienced the same problem and help is currently on its way for my money to be refunded. Here are the steps I did. 1. Contact Ankama Support, post in forum and send Sa...
The : 2014-08-27 05:20:08
6 / 681 November 04, 2014, 09:41:12 By : icq987
Thread opened Thread closed Pinned
[Steam] Region Lock & Authentication Issue Ankatracker 
By : [Sabi] - September 26, 2014, 03:13:32
Hi everyone, Due to the many threads reporting authentication issues using Steam to access WAKFU …...
The : 2014-09-26 03:13:32
0 / 1147 September 26, 2014, 03:13:32 By : [Sabi]
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 1483 September 03, 2014, 02:03:53 By : [Sabi]
Forum threads
Thread opened Thread closed  
Steam: "You are running Wakfu as an administrator" message (?)
By : genoforprez - Yesterday - 23:29:54
I have been playing Wakfu through Steam (Win 7) for nearly 3 months and have never before encountered any messages when launching the game via the Steam client. However, after the maintenance on 11/25, when I launch the game through Steam I get a message that tells me I am attempting to run Wakfu as an administrator, and that doing this can render the game unusuable and/or compromise the security ...
The : 2014-11-25 23:29:54
0 / 20 Yesterday - 23:29:54 By : genoforprez
Thread opened Thread closed  
there is no servers to choose
By : SrB0sta - Yesterday - 21:15:07
have two days that does not appear to server list , already uninstalled it still does not appear …...
The : 2014-11-25 21:15:07
0 / 24 Yesterday - 21:15:07 By : SrB0sta
Thread opened Thread closed  
Connection Issues Since Nov 18th update
By : Darqcide - Yesterday - 09:58:42
I am wondering if there is going to be a fix to the connection issues to the game on Nox Server, Seems if you try logging in 100 times you might get one twice in a 24 hour period. I have uninstalled and re-installed the game twice, checked all firewall settings a dozen times, updated my java, and everything in between. I didn't have an issue before Nov. 18th and now it's on going UNFIXED.. I am be...
The : 2014-11-25 09:58:42
0 / 60 Yesterday - 09:58:42 By : Darqcide
Thread opened Thread closed  
can't create an account for wakfu Ankatracker 
By : 2arenti - Yesterday - 04:28:38
Pretty much self explanatory. I get this: I tried to…...
The : 2014-11-25 04:28:38
4 / 64 Yesterday - 09:23:34 By : 2arenti
Thread opened Thread closed  
My girlfriend is banned. Help! Ankatracker 
By : Torle - November 24, 2014, 13:53:21
I logged into my girlfriends account from my computer and bought ogrines with my credit card. This ended up with her being banned. :( She has gotten an email that states that she has to prove that it was an error. But how can she when she's banned? She can't log into the forum or the support site. And how do we even prove it if we get in contact with support? Please help :( Edit: We fo...
The : 2014-11-24 13:53:21
1 / 94 Yesterday - 07:37:34 By : [Sabi]
Thread opened Thread closed  
Nox Server Down? Ankatracker 
By : Wareen-Peace - Yesterday - 03:41:05
I think the Nox server is undergoing some issues at the moment... ~Kouett...
The : 2014-11-25 03:41:05
10 / 272 Yesterday - 07:08:15 By : [Sabi]
Thread opened Thread closed  
Can't Log in "Authentication issue" Ankatracker 
By : Beezlebub - November 14, 2014, 05:45:27
As the title reads. I am unable to login on any client but am still able to access the website fine.…...
The : 2014-11-14 05:45:27
3 / 173 November 24, 2014, 14:23:36 By : mundo113
Thread opened Thread closed  
Authentication problem, not so good for a new player
By : Blaiwnez - November 22, 2014, 22:12:25
I have noticed there are some threads about the Authenticaiton problem issue, and a way to fix it.…...
The : 2014-11-22 22:12:25
1 / 71 November 24, 2014, 12:03:08 By : Bocheii
Thread opened Thread closed  
Blank server list
By : Hekstormow - November 22, 2014, 07:42:59
Hello. Ive got problem, lately I wanted to log in,after typing password Im seeing server list as usu…...
The : 2014-11-22 07:42:59
2 / 77 November 23, 2014, 22:08:46 By : Kingkage
Thread opened Thread closed  
Game client login/loading screens bugging out preventing login
By : -Melting-Ice- - November 23, 2014, 10:29:28
I couldn't find any information on this issue so i'm making this post. The game client is having graphical glitches, this is causing issues in logging in completely where in the client bugs out and refuses to continue to load in. I have tried to reinstall the game, update java, initially on the first opening/login there are no issues with the game client however after closing the client and reo...
The : 2014-11-23 10:29:28
0 / 53 November 23, 2014, 10:29:28 By : -Melting-Ice-
Thread opened Thread closed  
Items from Boutique Not Showing Up
By : Callistria - November 23, 2014, 04:28:05
-------------fixed...
The : 2014-11-23 04:28:05
0 / 31 November 23, 2014, 04:28:05 By : Callistria
Thread opened Thread closed  
how leave a guild?
By : Lion-xdz - November 21, 2014, 14:33:30
i press G and guild don't aper i don't now how leave this guild i can't press G to leave and i have no acess to any guild options...
The : 2014-11-21 14:33:30
3 / 95 November 22, 2014, 17:54:27 By : LouCypher
Thread opened Thread closed  
Stuck at connecting screen Ankatracker 
By : YellowFlash10 - November 18, 2014, 14:04:30
As the title says, after the update im stuck at the connecting screen and its the first time it happ…...
The : 2014-11-18 14:04:30
10 / 360 November 22, 2014, 07:58:25 By : Poklop
Thread opened Thread closed  
Game keeps freezing
By : SonOfShadows - November 22, 2014, 00:17:57
I've cleared everything on my computer's end, cache and cookies, making sure I don't have multiple w…...
The : 2014-11-22 00:17:57
0 / 44 November 22, 2014, 00:17:57 By : SonOfShadows
Thread opened Thread closed  
Unable to login - unable to initiate account recovery Ankatracker 
By : devildog1775 - November 19, 2014, 22:06:59
I'm returning to Wakfu after taking a while off. I've had my account since beta but did not migrate…...
The : 2014-11-19 22:06:59
5 / 135 November 21, 2014, 06:51:46 By : warmonger0
Thread opened Thread closed  
"Java Not Correctly Configured" Ankatracker 
By : hivner - July 04, 2014, 14:40:22
Error, Java, Push Play, Not detecting Java Im trying to install the game, i installed it, my java is updated , my laptop is a mac, and everythi…...
The : 2014-07-04 14:40:22
8 / 843 November 21, 2014, 02:30:17 By : Deashotshooter
Thread opened Thread closed  
Bought mount through store w/ orgrines instead of using token from quest
By : 2damax - November 21, 2014, 01:27:45
Confused, didn't know i was suppose to use token at level 35 I recently made my first Orgrin purchase. Confused, I purchased a dragon steed mount at level 35 instead of using the token provided by the quest. It's the only Orgrine i have and i am in no need of such aesthetic item. It's still in my gift tab and I would like to return it, please. I was going to use it for booster packs I'm so depressed right now I feel like quitting :( Someone help me...
The : 2014-11-21 01:27:45
0 / 60 November 21, 2014, 01:27:45 By : 2damax
Thread opened Thread closed  
Connection Issue After Update
By : luxioman - November 20, 2014, 18:38:13
After Tuesday update, It is harder for me to connect. After selecting server (Remington) in the serv…...
The : 2014-11-20 18:38:13
0 / 64 November 20, 2014, 18:38:13 By : luxioman
Thread opened Thread closed  
Remington refund after yeastarday crash Ankatracker 
By : JICag - November 07, 2014, 15:07:06
Anybody got respond from support? Hello again. 1 day pass from server crash, and i still dont get any respound for my ticket. My tick…...
The : 2014-11-07 15:07:06
7 / 550 November 20, 2014, 10:43:47 By : JICag
Thread opened Thread closed  
connection issue Ankatracker 
By : GraphiteEdge - November 19, 2014, 09:24:54
Apparently after the last patch . i am unable to connect to the server as there is no available serv…...
The : 2014-11-19 09:24:54
2 / 129 November 20, 2014, 06:54:27 By : [Sabi]
Thread opened Thread closed  
Can't Find Paypal in Boutique
By : Callistria - November 20, 2014, 06:06:42
What it says on the tin. IS there an option for paypal or credit cards, or an instruction I'm missin…...
The : 2014-11-20 06:06:42
0 / 30 November 20, 2014, 06:06:42 By : Callistria
Thread opened Thread closed  
Can't Click on Anything!
By : Rakaji - May 08, 2013, 20:22:54
I reset the game 3 times now, but whenever I go to click on something on the map in a non-battle mod…...
The : 2013-05-08 20:22:54
6 / 479 November 19, 2014, 10:51:16 By : Soulnova
Thread opened Thread closed  
Cannot Login at Forum
By : Brokenforum - November 19, 2014, 04:48:50
This account will go poof Hello, I've been trying to register for this forum for quite sometime now. The good news is the capt…...
The : 2014-11-19 04:48:50
0 / 26 November 19, 2014, 04:48:50 By : Brokenforum
Thread opened Thread closed  
Launcher stuck on "Checking for updates"
By : KKthulhu - November 19, 2014, 00:05:51
Plz fix Pretty much the thread title, the launcher is STUCK on Checking for updates But it seems that ther…...
The : 2014-11-19 00:05:51
0 / 60 November 19, 2014, 00:05:51 By : KKthulhu
Thread opened Thread closed  
Forum bug
By : KrisNathan - November 18, 2014, 20:32:28
Forum bug I created a website that offers a live web chat for players. When I posted it on the forums, the li…...
The : 2014-11-18 20:32:28
0 / 35 November 18, 2014, 20:32:28 By : KrisNathan
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