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Important Information 26 January 2016, 18:17 By : [Sabi]


The arrival of purchases from the Shop into your in-game interface may be delayed currently due to the injection of compensation tokens for the Moon Island game update (more information here) which will resolve shortly.

Find out what the teams working on the KROSMOZ are up to! Read here.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  35
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
696 / 33871 Yesterday - 10:39:48 By : alx68
Thread opened Thread closed Pinned
How to retrieve and share with Support your Game Logs Ankatracker 
By : [Flatops] - December 28, 2015, 04:11:15
To share with us your game logs, please follow the following steps: 1) Record your gamelogs via the Report A Bug button. [*]It is located on the upper left corner of your game window. You can also see this button in-game after logging in. 2) To retrieve your gamelogs [*]Open the Updater[*]Press ESC to open your options[*]Click on the Actions (left bottom corner)[*]Click on Op...
The : 2015-12-28 04:11:15
0 / 127 December 28, 2015, 04:11:15 By : [Flatops]
Thread opened Thread closed Pinned
Mac OS X Yosemite (10.10.x) - Issues with the version of your Java Ankatracker 
By : [Flatops] - December 28, 2015, 02:59:30
Following the recent Mac OS update to the version of OS 10.10.x, it is possible that you might encounter an error with Java. By downloading this Mac update, Java 8 is automatically installed. Java 8 is not compatible with Wakfu currently. We encourage you to install Java version 6, which is compliant with Wakfu. Our development teams are currently working on establishing compatibility w...
The : 2015-12-28 02:59:30
0 / 124 December 28, 2015, 02:59:30 By : [Flatops]
Thread opened Thread closed Pinned
[Shop] Payment Options Update Thread Ankatracker  * 1 2 3  6
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
119 / 11615 December 04, 2015, 03:17:13 By : KingAchelexus
Thread opened Thread closed Pinned
[Support] WAKFU did not shutdown correctly. DEVTRACKER  Ankatracker 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
4 / 1708 October 02, 2015, 19:44:41 By : spuba
Thread opened Thread closed Pinned
Identifying the cause of Latency DEVTRACKER  Ankatracker 
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
0 / 677 September 23, 2015, 15:58:06 By : [Sabi]
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 626 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 5025 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 1283 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
The game screen will go black while using heros. Ankatracker 
By : peppersxiu - Yesterday - 22:50:46
From time to time (something like every 10+ and 20- less zaps) I ll get into a map and the map will not load. The interface will load but the map will be completely dark, chaging to the other hero makes the problem get even worst because then the interface will also vanish. Its possible to use chat while on this ''black screen''. Its possible to open inventory and any window interface, on...
The : 2016-02-08 22:50:46
1 / 26 Today - 03:06:07 By : [Sabi]
Thread opened Thread closed  
Freeze Lag - Sporatic but game-breaking
By : RangerMange - Yesterday - 23:47:01
For starters; Ticket #: #1570455 I have recently come back to Wakfu, interested to give the g…...
The : 2016-02-08 23:47:01
0 / 19 Yesterday - 23:47:01 By : RangerMange
Thread opened Thread closed  
endless pinwheel of death!!
By : realmiyako - January 23, 2016, 19:42:08
please i need help, i can log in other servers but not in phaeris. my username is moximoxi1101 …...
The : 2016-01-23 19:42:08
2 / 110 Yesterday - 23:33:02 By : RangerMange
Thread opened Thread closed  
Facebook event code "already used"
By : RynthZero - January 09, 2016, 17:25:05
Hello I recently won a early access to huppermages via facebook event. I received the messege in my Ankambox from flatops, telling me to redeem it today. I attempted to use the code and it said it had already been used . Can i get some help here?...
The : 2016-01-09 17:25:05
2 / 122 Yesterday - 03:43:14 By : FeldePard
Thread opened Thread closed  
Is there any way to fix the problem of the FPS dropping after a while?
By : KingAchelexus - January 14, 2016, 02:15:11
I swear everyone who multiboxes has this problem, after playing for like 30 minutes the game starts …...
The : 2016-01-14 02:15:11
18 / 829 Yesterday - 01:57:12 By : StercusAccidit
Thread opened Thread closed  
Can't Log in Remington
By : Arrowofluck - January 11, 2016, 14:41:52
Its about an hour scince i cant log to Remington.Can you please fix it? Char : Arlean / Arle-Bot...
The : 2016-01-11 14:41:52
1 / 93 February 07, 2016, 14:09:00 By : Quwack-Duck
Thread opened Thread closed  
Early game mission crash (no exit no continue)
By : Hu-sang - February 06, 2016, 16:38:25
pretty sure there is something with my acoount So... I recently tried out wakfu and got this bug right away. [url=https://www.dropbox.com/s/679q…...
The : 2016-02-06 16:38:25
0 / 33 February 06, 2016, 16:38:25 By : Hu-sang
Thread opened Thread closed  
I did not return the game after the completion of the transfer of the account OGRINES Ankatracker 
By : LittleSparrows - February 02, 2016, 17:50:17
This is now the feedback of the forum account I am from Wakfu China. I finished the migration from Wakfu China to phaeris just now. But when I logged in the game, I didnt receive my ogrines. The number of the ogrines is around 300000.Please check it, thank you....
The : 2016-02-02 17:50:17
1 / 102 February 04, 2016, 04:26:44 By : [Sabi]
Thread opened Thread closed  
[Forum Issue] Huppermage Character Avatar Ankatracker 
By : Aigees - January 15, 2016, 21:32:28
Sa…...
The : 2016-01-15 21:32:28
2 / 244 February 03, 2016, 18:43:20 By : Aigees
Thread opened Thread closed  
Account Problem Ankatracker 
By : JuniperusAuron - January 30, 2016, 17:46:06
Hi there, I want to say sorry 'coz my eng is really really bad, but I want to try to explain my issu…...
The : 2016-01-30 17:46:06
4 / 133 February 03, 2016, 11:28:21 By : JuniperusAuron
Thread opened Thread closed  
Ogrines in Philippines Ankatracker 
By : Rrolz - August 29, 2015, 17:08:28
Can't buy from website nor steam I have been waiting for 2 months now and still i have no any idea where to buy ogrines. I even had …...
The : 2015-08-29 17:08:28
11 / 756 February 03, 2016, 10:51:26 By : akyl13
Thread opened Thread closed  
Latency increase and lag Ankatracker 
By : Sleakenigmatic - February 01, 2016, 16:20:06
For over a week now, I have been experiencing an increase in my ping. It went from around 100 to 290. I have already contacted my ISP before posting this thread here just to confirm that the issue isn't from me. It is not on my ISP side. On all the other games that I play, my ping is the same. It's higher only in Wakfu. I've also confirmed with some friends that they are having the same issue ...
The : 2016-02-01 16:20:06
1 / 89 February 02, 2016, 04:11:12 By : [Sabi]
Thread opened Thread closed  
Account banned!? Ankatracker 
By : Snake18890 - February 02, 2016, 00:34:09
Dear Ankama-Team, I try to explain my problem shortly because my english is very bad. My main account was banned and i get no reason why!? now i must login with a other account to write here.... i play since the beginning of wakfu and spend a lot of lifetime and even MORE money in this game. please dont tell me all of this really hard work over all this years are gone! i transfer 2 h...
The : 2016-02-02 00:34:09
1 / 119 February 02, 2016, 04:07:37 By : [Sabi]
Thread opened Thread closed  
Lost over 500,000 kamas of materials due to Resource Display Window bug Ankatracker 
By : iIDOOMIi - January 27, 2016, 10:26:01
This has happened to me twice now. I'll have a few Resource Display Windows (the kind specifically t…...
The : 2016-01-27 10:26:01
4 / 361 February 01, 2016, 07:28:09 By : [Flatops]
Thread opened Thread closed  
Can't buy Ogrines via PayPal Ankatracker 
By : -Astralus- - January 31, 2016, 13:38:50
is it only me or nobody can buy ogrines via paypal? why is this unavailable?...
The : 2016-01-31 13:38:50
1 / 60 February 01, 2016, 07:06:57 By : [Flatops]
Thread opened Thread closed  
Payment Options Philippines
By : Ennjeidp - January 31, 2016, 03:47:11
2 years old and still no payment options for the Philippines. I don't understand what was so bad abo…...
The : 2016-01-31 03:47:11
0 / 91 January 31, 2016, 03:47:11 By : Ennjeidp
Thread opened Thread closed  
When I click to start game , game can't open or game is opened but shutting down .
By : Seiginnn - January 29, 2016, 12:39:20
help me Guys please help me , yesterday I played wakfu on tutorial . And today I finished the game upload 10…...
The : 2016-01-29 12:39:20
1 / 63 January 29, 2016, 16:26:48 By : Aigees
Thread opened Thread closed  
How to retrieve old account from Phaeris?
By : xmomorux - January 29, 2016, 06:19:02
Need Help Please Hello, I just got back from a long break from wakfu. I used to have 2 accounts from Asian server Pha…...
The : 2016-01-29 06:19:02
1 / 64 January 29, 2016, 16:25:40 By : Aigees
Thread opened Thread closed  
Can't I cancel what I bought with Ogrines?
By : LTZeit - January 29, 2016, 16:01:02
I bought heroes for 90 days but I wanted booster 30 days + heroes for 30 days. It was near the heroe…...
The : 2016-01-29 16:01:02
1 / 49 January 29, 2016, 16:23:52 By : Aigees
Thread opened Thread closed  
Can't login because of the authenticator app Ankatracker 
By : Caliiintz - January 28, 2016, 17:25:10
The authenticator isn't working since the client hotfix ! It goes into an infinite loop then I get an error popup (no number), if I try again then it freeze... so I cant play wakfu !! Here goes more booster / heroes time wasted ! EDIT : kek after ma 11th attemp (no jokes) it worked....
The : 2016-01-28 17:25:10
1 / 98 January 29, 2016, 02:12:48 By : [Sabi]
moved  
moved : Ecaflip's Lock Appears Bugged
By : AnitaCoffee - January 29, 2016, 00:55:19
Recently I redid my ecaflip in order for her to have high lock. Between pure lock characteristic and…...
The : 2016-01-29 00:55:19
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