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Important Information 08 July 2014, 22:01 By : [Sabi]


The PayPal payment option is currently under maintenance until Monday May 4th for all Ankama websites for technical reasons. We apologize for the inconvenience and thank you for your patience and understanding. For updates on the Paypal maintenance: Click Here.

Check our general FAQ page to keep yourself updated and find the answers to your questions: Click Here.
A Phaeris migration FAQ and troubleshooting thread was created: here.

New nations' subforums have been created for each servers and the Dathura forums removed as belonging to the FR Community, please make sure to relog your account on the website in order to be able to see/use them!

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
[Shop] Payment Options Update Thread Ankatracker  * 1 2 3  4
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
70 / 5046 May 22, 2015, 04:52:51 By : [Flatops]
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  29
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
576 / 22387 May 20, 2015, 19:02:53 By : itsxalors
Thread opened Thread closed Pinned
[PHAERIS] Migration FAQ DEVTRACKER  Ankatracker  * 1 2 3  7
By : [Sabi] - April 15, 2015, 10:47:03
Hi everyone, Due to the recent migration of the Phaeris server, we wanted to make sure to assist all the Phaeris players and provide them with more information regarding handling the migration of their accounts and troubleshooting any arising issues. Please note that the following information also includes Steam support: I connect with an Ankama login – password [*]Your account will not ...
The : 2015-04-15 10:47:03
126 / 6594 May 04, 2015, 08:33:35 By : xelorest
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 126 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
[Support] WAKFU did not shutdown correctly. DEVTRACKER  Ankatracker 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
1 / 447 April 11, 2015, 15:38:44 By : marinesman
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker  * 1 2 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
22 / 3413 April 07, 2015, 08:36:07 By : FinroyThePuppeteer
Thread opened Thread closed Pinned
OSX 10.10 and Java 8 Ankatracker 
By : [Sabi] - December 18, 2014, 17:45:15
Hi everyone, In order to make sure that you do have access to this information, we wanted to remi…...
The : 2014-12-18 17:45:15
2 / 1152 February 23, 2015, 13:39:36 By : mariachiaragoretti
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 3349 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 703 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
I can't connect to the Nox server politics FORUM
By : Dennis-Bou - Yesterday - 11:51:36
Is this just me? Is there something wrong with the page? There's elections in Bonta right now and I'…...
The : 2015-05-24 11:51:36
1 / 36 Yesterday - 20:00:00 By : Zygarde
Thread opened Thread closed  
Can anyone who plays on Phaeris access the Beta? Ankatracker 
By : Caliiintz - May 19, 2015, 19:22:19
I am having this problem for at least a week, I have a booster pack(30 days on Phaeris), yet I recei…...
The : 2015-05-19 19:22:19
12 / 354 Yesterday - 05:12:58 By : ForbiddenMonsters
Thread opened Thread closed  
Our guild vault is bugged! Ankatracker  * 1 2 3 
By : Smithski - April 24, 2015, 06:41:55
Our guild vault is bugged, we can't take any item out. But one person in our guild got an alt guild …...
The : 2015-04-24 06:41:55
44 / 725 Yesterday - 00:43:39 By : KingAchelexus
Thread opened Thread closed  
Multimen Pack for Beelzebug and Trank
By : Smokethiskid - May 22, 2015, 17:35:57
Sidekicks not showing up. Purchased this pack a few moments ago and I can't seem to use them. Was it an item that you have to …...
The : 2015-05-22 17:35:57
2 / 47 May 22, 2015, 20:32:22 By : Smokethiskid
Thread opened Thread closed  
Need Support! Ankatracker 
By : Beth-Killer - May 13, 2015, 06:26:44
Mac/Suport page problems When launching Wakfu on my Mac OS X Lion 10.7.5 I get Error code: U04020091 Insufficient Disk Space,…...
The : 2015-05-13 06:26:44
6 / 189 May 21, 2015, 13:31:46 By : Kirtus2
Thread opened Thread closed  
Help me!! Ankatracker 
By : Kirtus2 - April 21, 2015, 00:00:10
Problems with connection! I can't connect no matter what i do, i saw all the forums and nothing looks like my issue...Please help!! I have even reinstalled the game countless times. The thing that is happening is, i put my log and password and click to log, sometimes show the servers, sometimes is breaks before. But always it get bugged or something, i don't know what happens, but it stays like that until it shut by in...
The : 2015-04-21 00:00:10
6 / 249 May 21, 2015, 13:18:37 By : Kirtus2
Thread opened Thread closed  
Your problem concerns: can not be blank Ankatracker 
By : Nayeco - May 20, 2015, 13:29:30
Hi There (Sorry for my english) Everytime i try to contact the support and fill everything out, this message appears: Your problem concerns: can not be blank - And also if i choosen a concern. So could anyone help me with this? Thanks Cheers...
The : 2015-05-20 13:29:30
2 / 154 May 21, 2015, 10:47:47 By : [Flatops]
Thread opened Thread closed  
Random stuttering when plyaing Ankatracker 
By : chronuss007 - May 17, 2015, 22:31:57
I have been playing Wakfu for a little over a year now and I have not been able to figure out a way …...
The : 2015-05-17 22:31:57
3 / 137 May 20, 2015, 12:07:15 By : [Flatops]
Thread opened Thread closed  
Game keeps sending me back to login screen everytime I select a character to play Ankatracker 
By : chaz1235 - May 17, 2015, 05:59:52
I click on my character to play and the screen starts loading then ends up sending me back to the lo…...
The : 2015-05-17 05:59:52
2 / 103 May 19, 2015, 11:44:44 By : [Flatops]
Thread opened Thread closed  
XELORIUM PAST BUG, IMMORTAL LASPE!
By : FhilyboyTheBadboy - May 19, 2015, 04:19:40
hello, i just want to share this bug for the people who dont know this is the first time i saw this bug. Our run is really smooth,but started to get annoying because of this lapse, Lapse is immortal if you put rebirth mark and kill it,we are not disconnected, i waited for 5 mins straight. but meh! its no use. I lost fear fizz + 40, Almanax buffs time and i need to walk again to this dungeon....
The : 2015-05-19 04:19:40
7 / 275 May 19, 2015, 11:35:12 By : FhilyboyTheBadboy
Thread opened Thread closed  
STEAM MAGMOG PACK Ankatracker 
By : phipab - April 20, 2015, 08:32:46
I was planning to buy magmog pack in steam since paypal doesnt work here in wakfu shop, but i notice…...
The : 2015-04-20 08:32:46
3 / 207 May 19, 2015, 11:35:06 By : [Flatops]
Thread opened Thread closed  
Iops 119 lvl with all 0 skills Ankatracker 
By : Arha-Angel - May 15, 2015, 18:43:09
Didin't play for long time and now started to play again and loged in and did see 119 iop without an…...
The : 2015-05-15 18:43:09
4 / 98 May 19, 2015, 11:22:55 By : [Flatops]
Thread opened Thread closed  
Java.nio.BufferUnderflowException Ankatracker 
By : PresagioInesperado - April 08, 2014, 02:18:26
This is my problem: https://scontent-a-atl.xx.fbcdn.net/hphotos-frc3/t1.0-9/10151142_721941…...
The : 2014-04-08 02:18:26
5 / 718 May 19, 2015, 01:58:01 By : [Sabi]
Thread opened Thread closed  
Jellix Dungeon Bug Ankatracker 
By : NadiaBell - May 15, 2015, 10:22:50
Basically what happens is your character will not be able to perform any movement or even end your t…...
The : 2015-05-15 10:22:50
1 / 98 May 15, 2015, 11:56:31 By : [Flatops]
Thread opened Thread closed  
I have a really really really important question I need to speak with ankama support Ankatracker 
By : Hidous - May 14, 2015, 17:31:42
But I'm unsure of what section to put the topic under Ok so I won't go into details here, I'd really like if I could get ahold of someone from ankama to m…...
The : 2015-05-14 17:31:42
4 / 194 May 15, 2015, 02:56:29 By : [Sabi]
Thread opened Thread closed  
Unable to Hear Wakfu Game via Headphones (Computer Tablet) Ankatracker 
By : KHfan22 - May 12, 2015, 21:55:14
Does anyone know how to make it so I can hear sounds from Wakfu via headphones/earphones? Currently as I look at the volume mixer, wakfu sound is played through the built in speakers of my Computer tablet. I appreciate your responses. edit: Here is a screen shot of my volume mixer Speakers: Headphones:  ...
The : 2015-05-12 21:55:14
5 / 100 May 13, 2015, 09:53:25 By : [Flatops]
Thread opened Thread closed  
Missing boutique purchase Ankatracker 
By : afromancer - May 12, 2015, 20:07:21
missing items [*]i bought 6 mystery boxes 3 on the website they never showed up then i bought one in game no…...
The : 2015-05-12 20:07:21
3 / 143 May 13, 2015, 03:31:26 By : [Sabi]
Thread opened Thread closed  
dont keep valuable items in haven bag chest Ankatracker  * 1 2 3 
By : ReiYano - May 07, 2015, 00:54:44
There have been many reports of items vanishing from the haven bag chest. Yes to many this is ol…...
The : 2015-05-07 00:54:44
57 / 880 May 13, 2015, 00:45:58 By : Monsterjellybelly
Thread opened Thread closed  
Is it possible to remove character trough web-browser? Ankatracker 
By : Kiwthebird - May 11, 2015, 13:45:35
Last time, my character were corrupted, now i lost access to the Nox. I've made ticket to the suppor…...
The : 2015-05-11 13:45:35
3 / 178 May 12, 2015, 11:46:33 By : [Flatops]
Thread opened Thread closed  
Invalid Device? Ankatracker 
By : formal-knight - May 11, 2015, 12:27:25
I've been trying to boot up the Wakfu client this morning and usually happens with no problems at al…...
The : 2015-05-11 12:27:25
4 / 123 May 12, 2015, 06:52:33 By : LouCypher
Thread opened Thread closed  
For those having small "video-freezing spikes" in game Ankatracker  * 1 2 
By : ZeraKoN - February 13, 2014, 11:04:29
Related to Video an NOT connection issues Many months ago, after the first revamp on the Updaterm my client started to video-freeze (1s freezes on the game image) every 5 seconds... You may think 1 second? oh comeee Yeah, after 1h playing like that you just wanna smash your computer monitor... After some tests I noticed that on my WinXP64x the game client is called Wakfu.exe and on Win7 is called java.exe . In the Win7, I went to th...
The : 2014-02-13 11:04:29
20 / 1912 May 12, 2015, 03:48:15 By : Seguchi-sama
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