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Check our FAQ page to keep yourself updated and find the answers to your questions: Click Here.
Apple has updated their OSX operating system to 10.10, which is preventing some of the players to play WAKFU.
By updating your system to 10.10, you will automatically install Java 8 which isn't yet compatible with the game. You can resolve this issue by installing the following file from this link: Click Here.
We are working on resolving this situation as soon as possible, thank you.
The November 18th 2014 Game Update "The Return of Saintly Cotton" is here!
For the list of changes: Click Here. To report any bugs: Click Here.
Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|482 / 14173||Yesterday - 07:02:53 By : EXOONE1|
[Report Here] Client Freezing Issues
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
|12 / 1142||November 12, 2014, 13:35:10 By : JICag|
Purchase/Payment Issues Help Advice
By : regeneratedz - August 27, 2014, 05:20:08
Hello Everyone! I know that it is very unfornate to not receive the ogrines you purchased even if you've been charged. Hence, I am here to give suggestion to all players who did not receive their ogrines upon payment. I also experienced the same problem and help is currently on its way for my money to be refunded. Here are the steps I did. 1. Contact Ankama Support, post in forum and send Sa...
The : 2014-08-27 05:20:08
|6 / 681||November 04, 2014, 09:41:12 By : icq987|
|0 / 1147||September 26, 2014, 03:13:32 By : [Sabi]|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 1483||September 03, 2014, 02:03:53 By : [Sabi]|
Steam: "You are running Wakfu as an administrator" message (?)
By : genoforprez - Yesterday - 23:29:54
I have been playing Wakfu through Steam (Win 7) for nearly 3 months and have never before encountered any messages when launching the game via the Steam client. However, after the maintenance on 11/25, when I launch the game through Steam I get a message that tells me I am attempting to run Wakfu as an administrator, and that doing this can render the game unusuable and/or compromise the security ...
The : 2014-11-25 23:29:54
|0 / 20||Yesterday - 23:29:54 By : genoforprez|
|0 / 24||Yesterday - 21:15:07 By : SrB0sta|
Connection Issues Since Nov 18th update
By : Darqcide - Yesterday - 09:58:42
I am wondering if there is going to be a fix to the connection issues to the game on Nox Server, Seems if you try logging in 100 times you might get one twice in a 24 hour period. I have uninstalled and re-installed the game twice, checked all firewall settings a dozen times, updated my java, and everything in between. I didn't have an issue before Nov. 18th and now it's on going UNFIXED.. I am be...
The : 2014-11-25 09:58:42
|0 / 60||Yesterday - 09:58:42 By : Darqcide|
|4 / 64||Yesterday - 09:23:34 By : 2arenti|
My girlfriend is banned. Help!
By : Torle - November 24, 2014, 13:53:21
I logged into my girlfriends account from my computer and bought ogrines with my credit card. This ended up with her being banned. :( She has gotten an email that states that she has to prove that it was an error. But how can she when she's banned? She can't log into the forum or the support site. And how do we even prove it if we get in contact with support? Please help :( Edit: We fo...
The : 2014-11-24 13:53:21
|1 / 94||Yesterday - 07:37:34 By : [Sabi]|
|10 / 272||Yesterday - 07:08:15 By : [Sabi]|
|3 / 173||November 24, 2014, 14:23:36 By : mundo113|
Authentication problem, not so good for a new player
By : Blaiwnez - November 22, 2014, 22:12:25
I have noticed there are some threads about the Authenticaiton problem issue, and a way to fix it. ...
The : 2014-11-22 22:12:25
|1 / 71||November 24, 2014, 12:03:08 By : Bocheii|
|2 / 77||November 23, 2014, 22:08:46 By : Kingkage|
Game client login/loading screens bugging out preventing login
By : -Melting-Ice- - November 23, 2014, 10:29:28
I couldn't find any information on this issue so i'm making this post. The game client is having graphical glitches, this is causing issues in logging in completely where in the client bugs out and refuses to continue to load in. I have tried to reinstall the game, update java, initially on the first opening/login there are no issues with the game client however after closing the client and reo...
The : 2014-11-23 10:29:28
|0 / 53||November 23, 2014, 10:29:28 By : -Melting-Ice-|
|0 / 31||November 23, 2014, 04:28:05 By : Callistria|
|3 / 95||November 22, 2014, 17:54:27 By : LouCypher|
|10 / 360||November 22, 2014, 07:58:25 By : Poklop|
|0 / 44||November 22, 2014, 00:17:57 By : SonOfShadows|
Unable to login - unable to initiate account recovery
By : devildog1775 - November 19, 2014, 22:06:59
I'm returning to Wakfu after taking a while off. I've had my account since beta but did not migrate ...
The : 2014-11-19 22:06:59
|5 / 135||November 21, 2014, 06:51:46 By : warmonger0|
|8 / 843||November 21, 2014, 02:30:17 By : Deashotshooter|
Bought mount through store w/ orgrines instead of using token from quest
By : 2damax - November 21, 2014, 01:27:45
Confused, didn't know i was suppose to use token at level 35 I recently made my first Orgrin purchase. Confused, I purchased a dragon steed mount at level 35 instead of using the token provided by the quest. It's the only Orgrine i have and i am in no need of such aesthetic item. It's still in my gift tab and I would like to return it, please. I was going to use it for booster packs I'm so depressed right now I feel like quitting :( Someone help me...
The : 2014-11-21 01:27:45
|0 / 60||November 21, 2014, 01:27:45 By : 2damax|
|0 / 64||November 20, 2014, 18:38:13 By : luxioman|
|7 / 550||November 20, 2014, 10:43:47 By : JICag|
|2 / 129||November 20, 2014, 06:54:27 By : [Sabi]|
|0 / 30||November 20, 2014, 06:06:42 By : Callistria|
|6 / 479||November 19, 2014, 10:51:16 By : Soulnova|
|0 / 26||November 19, 2014, 04:48:50 By : Brokenforum|
|0 / 60||November 19, 2014, 00:05:51 By : KKthulhu|
|0 / 35||November 18, 2014, 20:32:28 By : KrisNathan|