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Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  37
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
728 / 37182 May 14, 2016, 18:18:00 By : blazakkhakabow
Thread opened Thread closed Pinned
How to retrieve and share with Support your Game Logs Ankatracker 
By : [Flatops] - December 28, 2015, 04:11:15
To share with us your game logs, please follow the following steps: 1) Record your gamelogs via the Report A Bug button. [*]It is located on the upper left corner of your game window. You can also see this button in-game after logging in. 2) To retrieve your gamelogs [*]Open the Updater[*]Press ESC to open your options[*]Click on the Actions (left bottom corner)[*]Click on Op...
The : 2015-12-28 04:11:15
0 / 261 December 28, 2015, 04:11:15 By : [Flatops]
Thread opened Thread closed Pinned
Mac OS X Yosemite (10.10.x) - Issues with the version of your Java Ankatracker 
By : [Flatops] - December 28, 2015, 02:59:30
Following the recent Mac OS update to the version of OS 10.10.x, it is possible that you might encounter an error with Java. By downloading this Mac update, Java 8 is automatically installed. Java 8 is not compatible with Wakfu currently. We encourage you to install Java version 6, which is compliant with Wakfu. Our development teams are currently working on establishing compatibility w...
The : 2015-12-28 02:59:30
0 / 323 December 28, 2015, 02:59:30 By : [Flatops]
Thread opened Thread closed Pinned
[Shop] Payment Options Update Thread Ankatracker  * 1 2 3  6
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
119 / 12730 December 04, 2015, 03:17:13 By : KingAchelexus
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[Support] WAKFU did not shutdown correctly. DEVTRACKER  Ankatracker 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
4 / 2070 October 02, 2015, 19:44:41 By : spuba
Thread opened Thread closed Pinned
Identifying the cause of Latency DEVTRACKER  Ankatracker 
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
0 / 919 September 23, 2015, 15:58:06 By : [Sabi]
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 757 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 5470 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 1506 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
503 my foot Ankatracker 
By : TheDeridor - Yesterday - 18:41:14
503 my foot...
The : 2016-05-24 18:41:14
2 / 69 Today - 01:06:27 By : Ounce
Thread opened Thread closed  
Stuck in connecting
By : AsunaKotomi - Yesterday - 17:09:09
Hi all, again the connection bug, I'm totally sick.. I logged my second char (it's at lvl 125) when…...
The : 2016-05-24 17:09:09
2 / 41 Yesterday - 19:14:58 By : AsunaKotomi
Thread opened Thread closed  
Client lagging on Windows10
By : Ristty - May 21, 2016, 06:17:55
never had this b4 Hello folks, I play wakfu for a long time and never had issues with lag (well, except when i had …...
The : 2016-05-21 06:17:55
1 / 58 Yesterday - 01:11:34 By : StCecet
Thread opened Thread closed  
Cupe 'Em All is broken
By : StCecet - Yesterday - 01:09:03
For whatever reason the Cupe 'Em All mini game over at trool island is broken. After the ready phase…...
The : 2016-05-24 01:09:03
0 / 20 Yesterday - 01:09:03 By : StCecet
Thread opened Thread closed  
Bags missing from Encyclopedia section of website
By : spikedrosered - May 21, 2016, 15:26:40
Specifically the Accessories tab of the Encyclopedia Today I was attempting to search for bags via the Wakfu Encyclopedia of this website and noticed that the Accessories section no longer allows sorting to find Bags. In fact they are no longer listed there at all, only emblems. However if you go to the handyman section of professions you can find the long list of all crafts which includes those bags, clicking on those links proves that the bags sti...
The : 2016-05-21 15:26:40
0 / 46 May 21, 2016, 15:26:40 By : spikedrosered
Thread opened Thread closed  
How to file a formal complaint Ankatracker 
By : Drunkendx - May 06, 2016, 16:01:29
Since my messages to moderators went unread, i gotta ask this question here. How do I file a form…...
The : 2016-05-06 16:01:29
3 / 320 May 20, 2016, 16:48:16 By : Drunkendx
Thread opened Thread closed  
authentificator Problem
By : MrMunchkin1988 - May 20, 2016, 13:31:10
unknown Error while using authentificator there is a 30sec load screen which ends in a unknown error and prevent me from log in edit: ok tried it again and it worked.... sont know what caused it, but i had this 4 times in a row...
The : 2016-05-20 13:31:10
0 / 19 May 20, 2016, 13:31:10 By : MrMunchkin1988
Thread opened Thread closed  
Can't get through the ugly tower gate (not anymore)
By : jiggmin - May 19, 2016, 18:24:21
Equipping the ugly set doesn't let me in, I want to farm toads (really sorry, please delete thread)...
The : 2016-05-19 18:24:21
0 / 67 May 19, 2016, 18:24:21 By : jiggmin
Thread opened Thread closed  
Stuck at conecting.... Ankatracker 
By : Arrowofluck - May 03, 2016, 19:26:40
Can't log into game for more than 5 hours.After i choose server it says *loading* but dont loading my characters.Same thing was yesterday and its outfixed in 3 hours.The fact is that i cant log only my main aaccount while i can do on other.What should i do?...
The : 2016-05-03 19:26:40
2 / 140 May 17, 2016, 13:15:56 By : blablablibo
Thread opened Thread closed  
In-game icons/elements not loading properly Ankatracker 
By : LiyernNL - May 11, 2016, 23:39:48
For some reason since today alot of Icons and elements (inside the shop for example) don't load properly. Here are a few: -When I press M, the map itself doesnt load, only the outer boarder with the X to close it. Same thing happens when opening the Dragoturkey quicktravel map -Characters Icon in Party Screen/Friend list/Guild list won't show up -Sometimes structures in the game don't load ei...
The : 2016-05-11 23:39:48
5 / 111 May 17, 2016, 07:44:21 By : [Flatops]
Thread opened Thread closed  
ITEM BUG Ankatracker 
By : Silverfox09 - May 13, 2016, 18:57:22
Item Bug Good evening, I just traded my Bygone Hand with my second account ( Reyn88 ) but it disappe…...
The : 2016-05-13 18:57:22
2 / 240 May 17, 2016, 07:40:19 By : [Flatops]
moved  
moved : Strange Mistake in - Guild points Ankatracker 
By : AtaruMiku - May 10, 2016, 00:36:36
Hello, here its me Koteczka leader of guild - Brotherhood of Steel. Today I noticed a strange change in Guild Points. So strange that I can not understand it. Always my guild was on the first place in the top of Guilds Ranking. Behind us were located - guild - La Guilde - with loss of several points +/- 500. Today, when I looked at the ranking the difference was 15432 points!!! ...
The : 2016-05-10 00:36:36
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moved  
moved : Thw Whirlway station portals not accesible
By : Drunkendx - May 11, 2016, 15:21:20
Today i entered Whirlway station 5 times. ONLY ONCE WAS I ABLE TO ENTER PORTAL TO SECOND FIGHT. Other 4 times I could not even exit dungeon normally. And there I was wondering why there were no whirlispheres on market. Annoying dungeon + plus bugged dungeon make some items quite scarce... Edit: 7 entries, only once portals worked....
The : 2016-05-11 15:21:20
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Thread opened Thread closed  
Migration of Wakfu China FAQ Ankatracker  * 1 2 3  9
By : [Flatops] - October 16, 2015, 12:29:01
Hi everyone, We want to make sure to assist our players from Wakfu China and provide them with information regarding the process of the migration and troubleshooting tips. How do I migrate my account ?[*]Your Wakfu China account will not be accessible after the migration.[*]In order to recover your account, you would have to migrate via the migration page [*]The migration page will be ava...
The : 2015-10-16 12:29:01
173 / 11028 May 15, 2016, 11:46:59 By : kylin520
Thread opened Thread closed  
ITEM BUG
By : Silverfox09 - May 13, 2016, 18:56:06
Item Bug Good evening, I just traded my Bygone Hand with my second account ( Reyn88 ) but it disappe…...
The : 2016-05-13 18:56:06
0 / 47 May 13, 2016, 18:56:06 By : Silverfox09
Thread opened Thread closed  
Conversion fee Ankatracker 
By : CheshirePuss - May 12, 2016, 18:44:55
Some friends and I decide to play wakfu after having been in hiatus from it for quite some time, and decide to buy a month of gameplay as well. One of our friends and I are American, and one of us did not catch wind of the conversion fee until a much later date after the purchase, due to our location, which was an additional 5 bucks. Is there some small print I missed, or am I free to send a ti...
The : 2016-05-12 18:44:55
2 / 274 May 13, 2016, 11:03:06 By : [Flatops]
Thread opened Thread closed  
Windows 10 and Wakfu/Dofus/Krosmaster/Dofus Touch/Krosmaga?
By : TommyTrouble - May 11, 2016, 22:38:51
Hi there, just wondering- I keep getting endless pop-ups asking me to upgrade my Windows 7 and 8 com…...
The : 2016-05-11 22:38:51
6 / 282 May 12, 2016, 21:37:18 By : Reime
moved  
moved : Missive: Baal Strout
By : MattR - May 09, 2016, 21:07:20
Hi, I have a quest to speak to Baal Strout in Bonta. I found him, and when I talk to him I get t…...
The : 2016-05-09 21:07:20
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Thread opened Thread closed  
MY WEAPON BE LOSE Ankatracker 
By : SoullessEyes - May 06, 2016, 04:47:16
about changing the weapon then it's gone -i dont know why, but i lost 2 similar weapons when i change them between my character and sidekick …...
The : 2016-05-06 04:47:16
4 / 170 May 06, 2016, 18:12:53 By : Juubkatt
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Dropped Subscriber Items disappear Ankatracker 
By : Altivare - May 05, 2016, 16:28:13
Whenever I drop something in the subscriber section after killing a mob it is disappearing from my inventory. Side note: My vampire costume also disappeared too. I have 300 days of subscription and purchased the Anathar pack....
The : 2016-05-05 16:28:13
1 / 151 May 06, 2016, 00:11:26 By : [Sabi]
Thread opened Thread closed  
Booster pack bug? Ankatracker 
By : Athos503 - May 02, 2016, 19:28:13
So I was just trying to buy a booster pack.The prices advertised were 3000 ogrines or $5.00. When I …...
The : 2016-05-02 19:28:13
1 / 164 May 05, 2016, 09:31:36 By : [Flatops]
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