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IMPORTANT INFORMATION 13 September 2016, 13:27 By : [Flatops]


The Beta server is now open to all (with Booster Pack or not) for Update 1.48's testing. Click here to learn more about how to access the Beta server and what's in store for Update 1.48.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  38
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
745 / 41484 Yesterday - 14:43:17 By : Dieghost17
Thread opened Thread closed Pinned
Issues with AMD Gaming Evolved Ankatracker  DEVTRACKER 
By : [Sabi] - July 11, 2016, 17:52:24
A lot of players are encountering the error: “Java has stopped functioning when attempting to launc…...
The : 2016-07-11 17:52:24
0 / 429 July 11, 2016, 17:52:24 By : [Sabi]
Thread opened Thread closed Pinned
How to retrieve and share with Support your Game Logs Ankatracker 
By : [Flatops] - December 28, 2015, 04:11:15
To share with us your game logs, please follow the following steps: 1) Record your gamelogs via the Report A Bug button. [*]It is located on the upper left corner of your game window. You can also see this button in-game after logging in. 2) To retrieve your gamelogs [*]Open the Updater[*]Press ESC to open your options[*]Click on the Actions (left bottom corner)[*]Click on Op...
The : 2015-12-28 04:11:15
0 / 406 December 28, 2015, 04:11:15 By : [Flatops]
Thread opened Thread closed Pinned
Mac OS X Yosemite (10.10.x) - Issues with the version of your Java Ankatracker 
By : [Flatops] - December 28, 2015, 02:59:30
Following the recent Mac OS update to the version of OS 10.10.x, it is possible that you might encounter an error with Java. By downloading this Mac update, Java 8 is automatically installed. Java 8 is not compatible with Wakfu currently. We encourage you to install Java version 6, which is compliant with Wakfu. Our development teams are currently working on establishing compatibility w...
The : 2015-12-28 02:59:30
0 / 504 December 28, 2015, 02:59:30 By : [Flatops]
Thread opened Thread closed Pinned
[Shop] Payment Options Update Thread Ankatracker  * 1 2 3  6
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
119 / 13977 December 04, 2015, 03:17:13 By : KingAchelexus
Thread opened Thread closed Pinned
[Support] WAKFU did not shutdown correctly. Ankatracker  DEVTRACKER 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
4 / 2418 October 02, 2015, 19:44:41 By : spuba
Thread opened Thread closed Pinned
Identifying the cause of Latency Ankatracker  DEVTRACKER 
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
0 / 1126 September 23, 2015, 15:58:06 By : [Sabi]
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 851 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 5889 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 1658 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
Cannot Leave Guild !!! (Guild corrupted data) Ankatracker 
By : feijoado - August 17, 2016, 12:34:52
Hello ! I've long had this issue. I cannot leave an old guild and the interface of it is completely bugged. About 4-5 months ago this bug happened and I sent a ticket to Ankama, and they said that the data of the game was corrupted and after an update it would be solved. So I waited some time after that major update and still nothing happened. I resent a ticket after that and got no resp...
The : 2016-08-17 12:34:52
5 / 311 Yesterday - 14:58:13 By : malefica-pt
Thread opened Thread closed  
I have a problem trying to play wakfu
By : Dieghost17 - Yesterday - 03:28:37
Good morning. always when i try to play wakfu, i can't see nothing in the client, just a transpar…...
The : 2016-09-24 03:28:37
0 / 33 Yesterday - 03:28:37 By : Dieghost17
Thread opened Thread closed  
Crossfire bugged
By : HelloX4 - September 22, 2016, 17:54:15
The first cast of crossfire is bugged, you character does nothing. there after all shots do the anim…...
The : 2016-09-22 17:54:15
2 / 58 September 23, 2016, 09:57:17 By : HelloX4
Thread opened Thread closed  
Anyone else having this problem with Steam Wallet? Ankatracker  * 1 2 3  2466
By : QueenofChaos27 - June 12, 2015, 01:02:36
Trying to buy ogrines -- i added money to steam wallet and when i click on buy ogrines in game it just refreshes and doesn't give me the ogrines or notification or anything at all....................
The : 2015-06-12 01:02:36
49316 / 12617 September 22, 2016, 15:57:57 By : joshei28
Thread opened Thread closed  
Ankama Fix it: A gift for veterans: Old Sea Boowolf! Ankatracker 
By : Delaz - August 02, 2016, 01:04:48
Sabi or Flatop, having my account ripped apart in the force account transfer of Dathura players, I was forced to split apart my wakfu and dofus accounts. You guys have slowly changed majority of the reason(removing removing region lock being one of them) and add paid feature to revert what you guys have done( namely character transfers). Now your giving out a Veterans gift which I will never...
The : 2016-08-02 01:04:48
16 / 804 September 22, 2016, 01:05:10 By : Caliiintz
Thread opened Thread closed  
Updater Not Working? Ankatracker 
By : pyromagez - September 21, 2016, 02:18:04
Okay so i just moved and i wanted to download Wakfu on my new computer and well when i get to downl…...
The : 2016-09-21 02:18:04
2 / 73 September 21, 2016, 05:23:13 By : pyromagez
Thread opened Thread closed  
i got hacked Ankatracker 
By : lumanashi - September 15, 2016, 16:12:35
hacked My account got hack, waiting for a reply from Ankama Support, to hopefully get it all my stuff back. I´m an old player to this game was playing this game since i was 15 and now 21 years old, I haven´t played for 3 years due to working issues and family issues. When i decided to get back to my gaming life, I see my characthers we´re erased, I´ve burst into tears because I work so hard and spent so ...
The : 2016-09-15 16:12:35
5 / 216 September 18, 2016, 19:15:41 By : [Sabi]
Thread opened Thread closed  
Mad with account recovery
By : rev-er - September 15, 2016, 09:30:18
Hello, I sent two reports to Amkama Support. Then I got the response. http://a2.qpic.cn/ps…...
The : 2016-09-15 09:30:18
2 / 118 September 16, 2016, 03:51:45 By : rev-er
Thread opened Thread closed  
periodic disconnections Ankatracker 
By : zapman89 - September 14, 2016, 18:28:33
Every 1 hour, counting since the time i login, i am getting dc'ed. Anyone else having the same probl…...
The : 2016-09-14 18:28:33
4 / 145 September 15, 2016, 08:19:12 By : zapman89
Thread opened Thread closed  
anyone else being DCed? (NOX) Ankatracker  DEVTRACKER  * 1 2 
By : saphiLC - September 11, 2016, 06:33:17
every 5-10 minutes, random disconnect without even a disconnection message, game just logs me out …...
The : 2016-09-11 06:33:17
22 / 801 September 14, 2016, 04:42:44 By : CoolRay
Thread opened Thread closed  
quit automatically
By : VineAvisvv - September 13, 2016, 06:19:56
Hey guys I'm new to WAKFU and i'm playing it on mac pro retina. Every time i log in the game just qu…...
The : 2016-09-13 06:19:56
1 / 83 September 13, 2016, 20:34:31 By : deadcafe
Thread opened Thread closed  
Guild Quest Not Registering Kills
By : 1vent - September 12, 2016, 12:56:48
KIll 10 is now at 32 and not indicatig concluded Overnight I initiated this Guild Quest. So far I have 32 kills and it is not removing counter from m…...
The : 2016-09-12 12:56:48
1 / 53 September 12, 2016, 14:26:28 By : OnePiecelover17
Thread opened Thread closed  
Friendlist and Ignore list are gone
By : OnePiecelover17 - September 11, 2016, 19:18:48
I dont know what happend but my comlplete Friendlist and Ignore list is just gone after a relog did…...
The : 2016-09-11 19:18:48
0 / 69 September 11, 2016, 19:18:48 By : OnePiecelover17
Thread opened Thread closed  
Unable to accept friend requests in forum .-.
By : Fleisch - September 10, 2016, 17:17:24
Someone sent me a friend request on forum, but when i click to accept it (tried it repeatedly), a ne…...
The : 2016-09-10 17:17:24
0 / 57 September 10, 2016, 17:17:24 By : Fleisch
Thread opened Thread closed  
Wakfu updater(steam version) crashing
By : JeddySky - September 10, 2016, 06:10:44
So i haven't played Wakfu in awhile, i redownloaded it on steam and when it trys to do the updating …...
The : 2016-09-10 06:10:44
0 / 59 September 10, 2016, 06:10:44 By : JeddySky
moved  
moved : Error download message
By : Sting-Shotter - September 09, 2016, 09:21:22
WTF is this?... i got like 500GB free and it doesnt install, updated my drivers and everything... anyone got an idea? BTW this happens with all ankama games, can't install dofus, wakfu beta and im sure that wakfu will refuse to update aswell... Help XD...
The : 2016-09-09 09:21:22
-- / --
Thread opened Thread closed  
Store Issues?
By : 1vent - September 06, 2016, 03:55:25
I've tried a couple of times to purchase Ogrines, but... Anyone else had issues? I use prepaid cards, so as not to give the number of my regular card online.…...
The : 2016-09-06 03:55:25
3 / 197 September 06, 2016, 21:36:04 By : deadcafe
Thread opened Thread closed  
Loading takes forever....
By : Ardrahz-Emberstone - September 04, 2016, 18:52:44
You see it It takes forever for the updater to load the actual login screen. I have tried updating drivers, rei…...
The : 2016-09-04 18:52:44
1 / 121 September 05, 2016, 03:06:10 By : TheRogueCat
Thread opened Thread closed  
Quest Bug - The Best 30% of Arkaeology - II - En Route for the Cup
By : Saltshaker - September 04, 2016, 17:51:34
The quest will not progress when I examine the cup on the grave. So I have noticed that there is another thread with this same problem on these forums from April of …...
The : 2016-09-04 17:51:34
0 / 45 September 04, 2016, 17:51:34 By : Saltshaker
Thread opened Thread closed  
Can't play Wakfu on High Resolution?
By : Kallyuna - August 26, 2016, 15:05:27
Hello all, returning Dofus player here looking to start anew on Wakfu! I can only play this game on …...
The : 2016-08-26 15:05:27
4 / 210 September 04, 2016, 15:33:36 By : malefica-pt
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