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WAKFU Open Beta FAQ 08 July 2014, 22:01 By : [Sabi]

The Open Beta is here! Please make sure to check our FAQ page to keep yourself updated and find the answers to your questions: Click here.

For the account migration form for the Dathura International players to keep playing on Dathura: Click here.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community to share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore it is important to share with you guidelines for the overall wellness of the forums. we have first compiled a few basic pointers to follow, to help you on your posting journey ...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  21
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
407 / 9503 Yesterday - 20:45:16 By : Psipsiapsio
Thread opened Thread closed Pinned
Payment Options Update Thread Ankatracker  * 1 2 3 
By : [Sabi] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
42 / 1148 August 19, 2014, 22:04:53 By : IvanSouza
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
0 / 39 August 19, 2014, 06:32:59 By : [Sabi]
Thread opened Thread closed Pinned
Updater issues – Please send your logs! DEVTRACKER  Ankatracker  * 1 2 
By : [Troyle] - November 14, 2013, 09:54:25
Hello everyone, Since the update of November 12, many new issues appeared with the Updater. In order to investigate these issues, the team implemented a new interface that will allow you to better forward the error message and logs. Here’s what this interface looks like: If you are still experiencing issues when launching the game, please copy the logs appearing in the left win...
The : 2013-11-14 09:54:25
35 / 4072 August 12, 2014, 17:50:36 By : Master2of2Darkness
Thread opened Thread closed Pinned
'Help I Got Deleted - Account Hacking' Response Ankatracker 
By : [MOD]Moon - August 04, 2013, 12:22:39
Hi everyone, I have recently masked a very active topic regarding the unintended deletion of a player's characters. As is the case with many other threads that are moderated on the Wakfu Official Forums, public name-shaming is against the rules of the forum. Often times than not, threads of this nature inadvertently resort to this. This is not the first thread of its kind to have appeared on th...
The : 2013-08-04 12:22:39
4 / 1666 December 20, 2013, 05:27:51 By : yiolo
Forum threads
Thread opened Thread closed  
Nox Connection issues
By : visitor888 - August 19, 2014, 18:45:33
Takes multiple attempts to connect to the Nox server. Every time I login, it takes multiple attempts to connect to the Nox server. The updater is fine, I…...
The : 2014-08-19 18:45:33
2 / 59 Today - 01:32:56 By : golemia
Thread opened Thread closed  
problem solved
By : mahmood737 - Yesterday - 20:54:16
problem solved...
The : 2014-08-21 20:54:16
0 / 24 Yesterday - 20:54:16 By : mahmood737
Thread opened Thread closed  
Can't buy ogrines Ankatracker  * 1 2 3  6
By : Tebianco - November 13, 2013, 01:04:53
I've opened a ticket (# BOL-448861) but it wasn't replied :/ Anyone else having this problem? Btw…...
The : 2013-11-13 01:04:53
110 / 3649 Yesterday - 19:39:29 By : KilandorMyntel
Thread opened Thread closed  
we can bay the ogrines from the dofus shop
By : XsamsaralotusX - Yesterday - 17:42:59
we can bay the ogrines from the dofus shop,as the account is for all ankama games. -_- but this …...
The : 2014-08-21 17:42:59
1 / 25 Yesterday - 18:42:32 By : nanakais
Thread opened Thread closed  
Delay on Ticket Answer Ankatracker 
By : AndersonMenezes - August 18, 2014, 16:33:31
Hello, i'm here to report a big issue on support service on Ankama Headquarters. I create 2 tickets about the bug on pet/bag wipe on 5 may 2014, till today i don't have any answer or question from support service. Create another, reply my own tickets and send ankabox to other employers, still nothing... Even with promisses of better support service on way, i still on same, have i need to re-buy...
The : 2014-08-18 16:33:31
5 / 84 Yesterday - 17:09:50 By : AndersonMenezes
Thread opened Thread closed  
They really need to fix their payment system....
By : leemoksou - Yesterday - 04:45:02
Shouldnt this be their priority!? I mean, they need money to fund stuff dont they? I want to b…...
The : 2014-08-21 04:45:02
5 / 65 Yesterday - 13:14:59 By : Azeilon
Thread opened Thread closed  
Bought Ogrines through Boku, never received them
By : regeneratedz - Yesterday - 04:30:11
I bought ogrines through Boku on August 17, but did not receive my ogrines. It's been 4 days now and…...
The : 2014-08-21 04:30:11
2 / 34 Yesterday - 12:51:10 By : AngelicPorcelain
Thread opened Thread closed  
Streaming the game problems
By : Sycogene - August 20, 2014, 22:21:54
I started streaming the website client with OBS, and not only does shadowplay not want to work with it for some reason but no matter what screen mode i choose fullscreen windowed or w/e the game constantly flickers black while i have game capture on, and monitor capture won't work at all anybody have any idea why or how to fix this...
The : 2014-08-20 22:21:54
0 / 25 August 20, 2014, 22:21:54 By : Sycogene
Thread opened Thread closed  
Bought Ogrines through Boku, never received them
By : regeneratedz - August 20, 2014, 02:15:56
I bought ogrines through Boku on August 17, but did not receive my ogrines. It's been 4 days now and I still didn't receive anything. Please help me. I noticed that Sabi replied to one of more recent post (regarding paypal payment) and ignored my first post (which is older). Hence, I decided to create posts about this issue daily if Sabi will not respond. By the way, I contacted Boku dire...
The : 2014-08-20 02:15:56
1 / 36 August 20, 2014, 21:07:08 By : Slodo1989
Thread opened Thread closed  
THANK YOU ANKAMA!! Ankatracker 
By : Shanthea - August 20, 2014, 10:37:57
Hello friends, all my Chars (Nether, Ace,...) got deleted by a hacker and I wrote to Sabi AND the Support and got NO answer from anyone! @ Mango Maybe they will react if you would write to them, you would do me a favour! This IP deleted my Chars n' Stuff: (BTW im from Austria) 2014-08-16 14:23:21 unknown 185.23.227.70 - Germany - wilhelm.tel GmbH Wakfu Non-secure2014-08-16 14:23:20 un...
The : 2014-08-20 10:37:57
7 / 371 August 20, 2014, 17:32:58 By : [Sabi]
Thread opened Thread closed  
Can't launch Wakfu
By : ennieeee - August 20, 2014, 03:15:56
Started having the problem this morning. Wakfu refuses to launch, I keep getting an error message (screenies to follow). HALP This happens with BOTH the Steam launcher as well as the non-Steam launcher. EDIT: FIXED!!! Reinstalled Wakfu from the website, copied the regular non-Steam Wakfu folder into the Steam folder, re-verified on Steam to get back the missing stuff, voila, both work fi...
The : 2014-08-20 03:15:56
0 / 31 August 20, 2014, 03:15:56 By : ennieeee
Thread opened Thread closed  
Did not have my Ogrines (Don't steal my money) and Can't reset password
By : regeneratedz - August 17, 2014, 13:35:50
Today, I used Boku Mobile to pay for 7,500 ogrines. However, upon confirmation that the purchase was…...
The : 2014-08-17 13:35:50
5 / 103 August 19, 2014, 23:09:45 By : nanakais
Thread opened Thread closed  
Frustrated due to payment issues
By : Scyphozoa - August 19, 2014, 21:46:07
So after about 2 weeks of wondering why an international game has such terrible Anti-Fraud measure o…...
The : 2014-08-19 21:46:07
1 / 27 August 19, 2014, 23:07:20 By : nanakais
Thread opened Thread closed  
Gift Item Problems
By : Kuro888 - August 19, 2014, 19:38:36
Bug in Shop Hi I tryed to Gift A Restat Scroll but ehen i enter the account name the site can't find the accoun…...
The : 2014-08-19 19:38:36
0 / 22 August 19, 2014, 19:38:36 By : Kuro888
Thread opened Thread closed  
Bought Origines through PayPal, Never recieved them Ankatracker 
By : BamBaMs - August 18, 2014, 01:59:19
I purchased the 10$ pack of origines on this account VIA paypal. I also recieved the email confirmation for the purchase. However, the website never updated my quantity of origines and so i can not sub. I should have 7000 origines. Warning everyone: DO NOT buy origines via paypal also the 6$ sub. Still unavailable. What's the ETA on that? such a rip off. UPDATE 8/19 It took a...
The : 2014-08-18 01:59:19
4 / 178 August 19, 2014, 18:45:07 By : [Sabi]
Thread opened Thread closed  
There are several bad things!
By : Recuva - August 19, 2014, 17:43:41
I wanna tell you just 1 thing for now. It is about lag. When I got the lag but another sites goes well at the same time. Some1 is fine but some1 has lag. There are some problems! Anyway, there are several news posts about Ankama shop. But I just barely saw posts about hot fix sometimes. But there are bunch of problems, like origine, bugs and so on. When you are fixed something, another probl...
The : 2014-08-19 17:43:41
0 / 25 August 19, 2014, 17:43:41 By : Recuva
Thread opened Thread closed  
Client bug: Can not save shortcut remap
By : Cup6eDoKyP - August 19, 2014, 17:04:00
I'm trying to remap control keys for hot panels, but after I close the client all changes are gone, …...
The : 2014-08-19 17:04:00
0 / 17 August 19, 2014, 17:04:00 By : Cup6eDoKyP
Thread opened Thread closed  
6$ is not = to 6€
By : Sameerr - August 19, 2014, 06:41:07
6€ = 8$ I was trying to purchase 3,000 ogrines to subscribe for one month which is valued at 6$ I checked…...
The : 2014-08-19 06:41:07
3 / 80 August 19, 2014, 13:46:09 By : JerryDB
Thread opened Thread closed  
Game seems out of sync
By : TruckPunchline - August 19, 2014, 11:43:55
I get into a battle and the game never goes past the first person's turn. The timer just stops at 0. I'm unable to craft anything or harvest anything, like seeds or monster drops....
The : 2014-08-19 11:43:55
0 / 31 August 19, 2014, 11:43:55 By : TruckPunchline
Thread opened Thread closed  
NOX is not on my list after today's update. *NEVERMIND*
By : Gorbash-le-destructeur - August 19, 2014, 09:11:16
NOX is not on my list after today's update. I see Aerefal, remmington, elbor, amara, dathura, and efrim. No nox. it appears nox is just the problem child of the lot, servers showing up again but under maintenance.  ...
The : 2014-08-19 09:11:16
14 / 137 August 19, 2014, 10:50:55 By : Gorbash-le-destructeur
Thread opened Thread closed  
Shortcut keys, launching, and privileges
By : Tonkatunk - August 18, 2014, 04:58:10
Installed wakfu, think with admin privileges through 'run as.' I can play it just fine on secondary…...
The : 2014-08-18 04:58:10
0 / 33 August 18, 2014, 04:58:10 By : Tonkatunk
Thread opened Thread closed  
Problem installing wakfu on mac
By : kovinha - January 12, 2014, 15:36:32
Problem installing wakfu on mac Hello, it's my first post on this forum, so sorry for bad english. I'm having trouble installing wakfu, I've installed latest version of Java(Java 7), then turned to install wakfu, but the installer does not recognize Java in my computer, it says that Java 1.6+ was not found on my system. Does anyone could help? I would like to play wakfu on my Mac. Thank you....
The : 2014-01-12 15:36:32
1 / 137 August 17, 2014, 11:22:18 By : XenoHawk
Thread opened Thread closed  
"Java Not Correctly Configured"
By : hivner - July 04, 2014, 14:40:22
Error, Java, Push Play, Not detecting Java Im trying to install the game, i installed it, my java is updated , my laptop is a mac, and everythi…...
The : 2014-07-04 14:40:22
2 / 141 August 17, 2014, 11:18:33 By : XenoHawk
Thread opened Thread closed  
This installation seems to be corrupted!
By : Musaad - August 08, 2014, 21:04:12
So recently I went on vacation for the entire month of July, but before that I was able to run Wakfu…...
The : 2014-08-08 21:04:12
3 / 183 August 17, 2014, 08:51:06 By : thewebraj
Thread opened Thread closed  
Help! Wakfu won't install / update. (freezes)
By : Christoz - August 11, 2014, 02:29:31
Hey guys, So I uninstalled Wakfu yesterday because I was having some issues with it. My first…...
The : 2014-08-11 02:29:31
1 / 75 August 16, 2014, 18:39:21 By : TheMagicalOne
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