You can find updated information regarding Gamakna: here.
The Beta server has been updated! Share with us your feedback by posting it here.
EN WAKFU Moderation Team recruitment update: The applicants who have passed step one are invited to complete step two before Monday January 23rd (5 PM UTC). An email was sent with the details on how to proceed to the email addresses given when completing step one. Good luck everyone!
Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
[Shop] Payment Options Update Thread
By : [Sabi] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|132 / 15293||January 20, 2017, 10:26:40 By : Flaszeq|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|801 / 45410||January 20, 2017, 10:22:54 By : Flaszeq|
|0 / 582||July 11, 2016, 17:52:24 By : [Sabi]|
How to retrieve and share with Support your Game Logs
By : [Flatops] - December 28, 2015, 04:11:15
To share with us your game logs, please follow the following steps: 1) Record your gamelogs via the Report A Bug button. [*]It is located on the upper left corner of your game window. You can also see this button in-game after logging in. 2) To retrieve your gamelogs [*]Open the Updater[*]Press ESC to open your options[*]Click on the Actions (left bottom corner)[*]Click on Op...
The : 2015-12-28 04:11:15
|0 / 541||December 28, 2015, 04:11:15 By : [Flatops]|
Mac OS X Yosemite (10.10.x) - Issues with the version of your Java
By : [Flatops] - December 28, 2015, 02:59:30
Following the recent Mac OS update to the version of OS 10.10.x, it is possible that you might encounter an error with Java. By downloading this Mac update, Java 8 is automatically installed. Java 8 is not compatible with Wakfu currently. We encourage you to install Java version 6, which is compliant with Wakfu. Our development teams are currently working on establishing compatibility w...
The : 2015-12-28 02:59:30
|0 / 646||December 28, 2015, 02:59:30 By : [Flatops]|
[Support] WAKFU did not shutdown correctly.
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
|4 / 2751||October 02, 2015, 19:44:41 By : spuba|
Identifying the cause of Latency
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
|0 / 1327||September 23, 2015, 15:58:06 By : [Sabi]|
[Policy] Items Trade Dropping
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
|0 / 944||April 24, 2015, 06:29:15 By : [Flatops]|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 6256||September 03, 2014, 02:03:53 By : [Sabi]|
|5 / 1876||April 02, 2014, 01:17:23 By : Toastman7|
|0 / 22||Yesterday - 21:53:45 By : Siegnir-Wyverngard|
cant't use anything but the automatic page.need help
By : XsamsaralotusX - January 21, 2017, 10:35:40
i got a problem in game, looks like i cant't use anything but the automatic page for skils and equip. how i can fix this....
The : 2017-01-21 10:35:40
|2 / 60||Yesterday - 15:50:40 By : Captchphrase|
|0 / 31||January 21, 2017, 08:44:13 By : Tragrim|
|2 / 142||January 17, 2017, 09:34:26 By : Iadz|
Didnt get 30% extra time for Heroes service!
By : pilagr - November 29, 2016, 00:55:53
From today until December 04th, when you purchase any Hero service longer than 30 days, you'll get no less than 30% more time. An offer you shouldn't miss! if you purchase a 30-Day Pack, you'll actually enjoy its bonuses for 39 days I did buy booster pack + 2 heroes for 30 days but instead of getting the advertised extra 9 days for the heroes I got the normal 30 days....
The : 2016-11-29 00:55:53
|1 / 151||January 17, 2017, 02:00:38 By : [Sabi]|
2 steam account linked in 1 ankama account?
By : RagonHarleq - January 14, 2017, 16:30:17
As the title says I enter a wrong ankama account to link with my another steam account. This ankama account was linked with my previous steam account but when I created another steam account I suddenly enter my first ankama account(which was linked to my previous steam account. idk if why is it not an error because I tried to enter both my steam account thru opening my ankama account and the resul...
The : 2017-01-14 16:30:17
|1 / 71||January 17, 2017, 00:55:05 By : [Sabi]|
|8 / 305||January 16, 2017, 09:38:40 By : [Flatops]|
EDIT: My character has no access to the "build" menu.
By : Sfantherius - January 15, 2017, 22:00:35
Overview of how my character is still stuck at level 20 because of ALS My character was/is level 37 and I decided to go into the Royal Gobball dungeon and set my level down to fit with the dungeon's recommendations. Then, because I only wanted to test the function, I went outside the dungeon to try and re-enter it as a level 37, not a level 20. Because I was curious about the new system, I am now stuck at level 20 and can't find a way to remove the debuff give...
The : 2017-01-15 22:00:35
|0 / 42||January 15, 2017, 22:00:35 By : Sfantherius|
|2 / 168||January 15, 2017, 07:15:10 By : [Sabi]|
|1 / 108||January 14, 2017, 05:35:10 By : Kynaran|
...then how it is with 3 day premium?
By : Akmafel - January 12, 2017, 10:52:27
I am not sure where to post this, but I got this starter pack for some ogrines I had left, so I can finally get trough last 2 of hell levels more easily, but the real bonuses are much lower than advertised. Maybe I am confused with something, but this is the only 3 day starter pack (you can purchase only once) there was, and it's gone from the ingame shop now. (I bought it though ingame s...
The : 2017-01-12 10:52:27
|7 / 355||January 14, 2017, 01:22:53 By : Akmafel|
is character transfer from one account to another account safe ?
By : zapman89 - January 13, 2017, 05:00:16
The title says it. I am just worried whether i will end up with 1 lost character or the character wi ...
The : 2017-01-13 05:00:16
|4 / 145||January 13, 2017, 23:49:18 By : aurevoirmika|
|34 / 831||January 12, 2017, 15:27:01 By : HiruDRA|
|8 / 159||January 11, 2017, 19:11:45 By : Epanouie|
Character transfer - can't get a new mount
By : Reborn409 - January 11, 2017, 12:20:17
Hi, I moved my character to a new account, unfortunately I didn't read that items I wear will be not moved so my dragoturkey is left on first account. Can't buy a new dragoturkey from machine or repeat quest....
The : 2017-01-11 12:20:17
|0 / 49||January 11, 2017, 12:20:17 By : Reborn409|
I can't pay with paypal?
By : mossab123 - January 09, 2017, 17:33:32
So i was trying to buy the change of class scroll 80 (with money not with ogrine) i clicked paypal as a payment option but it redirected me to a weird page . Can anyone help me i really need help i have the money in my paypal and everything. Edit: keep in mind i already bought the same item the same way and everything went fine but not this time i dont know why....
The : 2017-01-09 17:33:32
|2 / 252||January 10, 2017, 18:51:18 By : Reime|
Having a technical issue, huge stuttering/lag spikes every few minutes or less
By : Thermal - January 02, 2017, 20:02:15
When this happens the audio/game starts to stutter/freeze, sometimes it can cause me to lose entire ...
The : 2017-01-02 20:02:15
|2 / 168||January 08, 2017, 09:59:40 By : ChadyBoy|
Missing textures of icons costumes almost everything
By : Vonkriegor - June 16, 2016, 18:19:58
So I started up the game again after quite a while of quitting, but now I notice that ALOT of textur ...
The : 2016-06-16 18:19:58
|2 / 315||January 08, 2017, 03:16:11 By : Innoffii|
|1 / 56||January 07, 2017, 09:02:55 By : TheRogueCat|
|4 / 180||January 07, 2017, 06:33:50 By : FoxxyRyukiChan|