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Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
|-- / --||July 08, 2014, 22:01:52 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|593 / 24056||Today - 17:40:37 By : Xenosaga|
[Support] WAKFU did not shutdown correctly.
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
|2 / 646||Today - 11:46:08 By : ghjjdgfdg|
[Shop] Payment Options Update Thread
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|103 / 7810||Yesterday - 05:32:57 By : lyricalglitchen|
[PHAERIS] Migration FAQ
By : Monstro5 - April 15, 2015, 10:47:03
Hi everyone, Due to the recent migration of the Phaeris server, we wanted to make sure to assist all the Phaeris players and provide them with more information regarding handling the migration of their accounts and troubleshooting any arising issues. Please note that the following information also includes Steam support: I connect with an Ankama login – password [*]Your account will not ...
The : 2015-04-15 10:47:03
|134 / 9165||June 29, 2015, 08:11:49 By : [Flatops]|
[Report Here] Client Freezing Issues
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
|23 / 3749||June 01, 2015, 12:58:24 By : COMETOPLAYDECEIVINGCOUNTER|
[Policy] Items Trade Dropping
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
|0 / 231||April 24, 2015, 06:29:15 By : [Flatops]|
|2 / 1388||February 23, 2015, 13:39:36 By : mariachiaragoretti|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 3644||September 03, 2014, 02:03:53 By : [Sabi]|
|5 / 789||April 02, 2014, 01:17:23 By : Toastman7|
|14 / 164||Today - 18:23:08 By : kevinhonix|
Update problem regarding impossible-to-accept elevation request
By : NotAnotherFlibble - Today - 16:33:38
I had some difficulties with this update due to the update deciding that “the update failed because ...
The : 2015-07-07 16:33:38
|1 / 74||Today - 17:53:53 By : Rrae|
|81 / 1587||Today - 17:12:25 By : SpringOverture|
osx 10.10.4 java 6, updater will not update, Mac users beware again!
By : Skelos-Badlands - Today - 11:16:23
updater will not update cannot play Bug description: Whenever i try to load wakfu updater it pops up to the updater and refuses to load. once i exit out of it it will never open up again or even try to load the application, it will show the wakfu icon in the dock for a nano second then dissapear. i downloaded java 6 from 2010-2011 as suggested it worked for a week and then continued to act as described above.i cannot update or play ...
The : 2015-07-07 11:16:23
|9 / 273||Today - 16:53:53 By : TheAntKnight|
|3 / 115||Today - 11:39:04 By : lyricalglitchen|
|2 / 150||Today - 08:54:17 By : Cobrawhiskey|
|1 / 68||Today - 08:06:39 By : [Flatops]|
|3 / 90||Today - 07:59:34 By : [Flatops]|
Always holding my payment and can't use paypal
By : iluvcheat - Today - 05:16:21
Won't let me use paypal on the website & also it always hold my payment to check for ''identity theft'' ...I do not have an ankama account due to logging in via steam and I've had my steam account for 4 years, why would I not be me ? Also does it on my account which isn't on steam....
The : 2015-07-07 05:16:21
|1 / 42||Today - 07:53:34 By : [Flatops]|
|6 / 123||Yesterday - 17:26:26 By : NotAnotherFlibble|
|1 / 78||Yesterday - 08:34:32 By : [Flatops]|
|8 / 325||Yesterday - 08:25:40 By : [Flatops]|
Why the account I just created doesn't have the server Nox?
By : ZartuST - June 13, 2015, 02:06:25
Hi I have a problem with the servers I have a cra in the server nox and today few minutes ago I want ...
The : 2015-06-13 02:06:25
|5 / 161||Yesterday - 08:24:02 By : [Flatops]|
|7 / 366||July 05, 2015, 19:38:42 By : NotAnotherFlibble|
|2 / 75||July 03, 2015, 12:38:29 By : kevgrul1|
|3 / 205||July 03, 2015, 09:22:22 By : blazakkhakabow|
|8 / 115||July 03, 2015, 08:44:29 By : LazyKill|
So is this Bug or Not ( IMPORTANT )
By : KING-war - July 02, 2015, 01:26:44
Devs/MODs Please :) So, This week I died to Seal Beak on my first try due to disconnection. However I killed him on my 2nd try I got tokens and 1 Feather per-toon as reward. But today I was just going through my dungeon tabs and everything seeing which UB needs to be done still. I saw something strange under High Winds Plateau. It said I still had 1 try remaining~ So I went ahead and to check If I could still enter a...
The : 2015-07-02 01:26:44
|7 / 385||July 03, 2015, 00:23:00 By : Aigees|
|1 / 54||July 02, 2015, 10:32:18 By : Zygarde|
all quest got reset
By : AppleTaste - June 21, 2015, 22:09:18
So, in a nutshell, my iop is my pvp character, 130, bonta aligned close to rank 7. I log in game today, my skill points (for the charateristics only, not the spell) were free to reattribute, all my quest got reset. I have a quest done log of a level 1. So i have to do ALL my quest again, i cant use PvP mode or Politics (all my CP are gone), because the game thinks I'm not aligned any...
The : 2015-06-21 22:09:18
|5 / 137||July 01, 2015, 20:14:40 By : NotAnotherFlibble|
|1 / 136||July 01, 2015, 10:11:12 By : [Flatops]|