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Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
By : [Sabi] - July 08, 2014, 22:01:52
:fire: If you are encountering an issue with not being able to add a Sidekick to your group, please restart your client and re-update your launcher. For any remaining combat issues please use this central log gathering thread: here....
The : 2014-07-08 22:01:52
|-- / --||July 08, 2014, 22:01:52 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|623 / 26378||Yesterday - 22:51:09 By : Soulbound90|
[Shop] Payment Options Update Thread
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|107 / 8968||August 16, 2015, 01:20:13 By : cakedo|
[Report Here] Client Freezing Issues
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
|24 / 4314||July 19, 2015, 17:06:06 By : beausy|
[Support] WAKFU did not shutdown correctly.
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
|3 / 974||July 11, 2015, 11:40:57 By : Lord-Edson|
[Policy] Items Trade Dropping
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
|0 / 347||April 24, 2015, 06:29:15 By : [Flatops]|
|2 / 1775||February 23, 2015, 13:39:36 By : mariachiaragoretti|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 4081||September 03, 2014, 02:03:53 By : [Sabi]|
|5 / 902||April 02, 2014, 01:17:23 By : Toastman7|
How much waiting time is needed before I can purchase ogrines using my steam - wakfu account ?
By : zapman89 - August 24, 2015, 21:36:22
Also, i think we have 48 hours period untill we can actually fill steam wallet for a new steam account. Please share Your valuable knowledge regarding this ! Thank You Thalaiva...
The : 2015-08-24 21:36:22
|5 / 201||Today - 03:21:37 By : Raigin|
|4 / 35||Today - 00:51:13 By : AngelicPorcelain|
I GAVE [TRADE] MY FRIEND A SIDEKICK "SHADOW" AND IT DISAPPEAR.
By : phosphatidylethanolamines - Yesterday - 12:43:22
Ticket #1442114 I gave my sidekick Shadow to my friend.but it disappear right after trade completed. We tried to re-login but the sidekick still disappear. Info Server : Asia,Phaeris. My Ankama username : PHOSPHATIDYLETHANOLAMINES My in-game character name : Untouchable Unbeatable My friend Ankama username : UNLIMITEDSUPERIORMACHINAR My friend in-game character name ...
The : 2015-08-27 12:43:22
|0 / 34||Yesterday - 12:43:22 By : phosphatidylethanolamines|
[PHAERIS] Migration FAQ
By : Monstro5 - April 15, 2015, 10:47:03
Hi everyone, Due to the recent migration of the Phaeris server, we wanted to make sure to assist all the Phaeris players and provide them with more information regarding handling the migration of their accounts and troubleshooting any arising issues. Please note that the following information also includes Steam support: I connect with an Ankama login – password [*]Your account will not ...
The : 2015-04-15 10:47:03
|151 / 11820||Yesterday - 08:49:39 By : [Flatops]|
The Summer Pack gives 7 days boost instead of 60 days
By : TimeWave - August 26, 2015, 13:52:59
I just bought the Summer Pack from Steam. On the description it says it gives 60 days of Booster Pac ...
The : 2015-08-26 13:52:59
|6 / 124||Yesterday - 05:44:56 By : TimeWave|
|77 / 274||Yesterday - 01:37:56 By : OOTN|
Phaeris is gone... again! UPDATE: We are getting partially rollbacked!
By : sycowellmaster - August 25, 2015, 18:59:27
Title says it all.. Please bring it back asap :wacko: ...
The : 2015-08-25 18:59:27
|14 / 477||August 26, 2015, 11:10:32 By : [Flatops]|
|1 / 207||August 26, 2015, 09:46:16 By : [Flatops]|
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Intense lag at the start of fights, is it just me?
By : ppmonsters - August 25, 2015, 06:02:13
For the past few days my client has been locking up hard at the beginning of fights. It'll freeze, n ...
The : 2015-08-25 06:02:13
|6 / 204||August 25, 2015, 11:49:56 By : [Flatops]|
|0 / 72||August 25, 2015, 04:16:10 By : Recuva|
|7 / 408||August 24, 2015, 23:02:00 By : LoneWolfHelper2|
By : Drejn-87 - March 31, 2015, 22:18:41
So i got this problem since many months and decided to finally make a thread after trying different solutions. So i got an high end system running wakfu and my fps go in the range of 15-25. That could be an optimization problem IF on another machine, low end, it runs really smooth at around 30 fps or more (could not manage to profile the actual numbers, but it was really clear from my many m...
The : 2015-03-31 22:18:41
|4 / 285||August 24, 2015, 17:06:02 By : Aigees|
|9 / 263||August 24, 2015, 13:53:17 By : Unakrynj|
|1 / 71||August 24, 2015, 11:22:54 By : [Flatops]|
|1 / 77||August 24, 2015, 11:18:44 By : [Flatops]|
|7 / 326||August 24, 2015, 09:49:22 By : [Flatops]|
Can't Unequip Bags
By : Sidd11 - August 23, 2015, 21:03:45
I started some new characters on Remington two days ago and for some reason I can't unquip the bags in my inventory. I went as far as putting all of my possessions in the haven bag chest and trying to remove the bags again and its still not working. EDIT - the issue seems to have fixed itself when i logged back in....
The : 2015-08-23 21:03:45
|0 / 35||August 23, 2015, 21:03:45 By : Sidd11|
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Anyone else having this problem with Steam Wallet?
By : [Flatops] - June 12, 2015, 01:02:36
Trying to buy ogrines -- i added money to steam wallet and when i click on buy ogrines in game it just refreshes and doesn't give me the ogrines or notification or anything at all....................
The : 2015-06-12 01:02:36
|1520 / 3946||August 20, 2015, 17:43:18 By : junmsilva30|
|3 / 183||August 20, 2015, 07:09:00 By : [Flatops]|
|2 / 58||August 19, 2015, 18:40:38 By : Negledo|