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Important Information 08 July 2014, 22:01 By : [Sabi]


Check our FAQ page to keep yourself updated and find the answers to your questions: Click Here.

Upcoming:
- Xelorium Hardcore Boss: Date to be announced
- 20/01/15:The Children of the God-King Hotfix was implemented, for the list of changes: Here, which includes a restat for the Iop, Enutrof, Pandawa, Sacrier and Sram classes. The server maintenance information can be found: Here.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  26
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
515 / 17033 January 25, 2015, 02:37:56 By : InnerSenses
Thread opened Thread closed Pinned
[News] Payment Options Ankatracker 
By : [Sabi] - January 12, 2015, 17:57:59
Hello everyone, This thread has been created In order to keep the community updated on the latest news regarding our payment options. 12/01/15 update: Due to payment issues since the 22/12/14, Ankama had to quickly and temporary put under maintenance our bankcard payment options for the North-American players. We are sorry about this inconvenience and are currently working on a better ba...
The : 2015-01-12 17:57:59
6 / 286 January 18, 2015, 02:29:33 By : St-Skolven
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
13 / 1773 January 14, 2015, 05:33:19 By : Stringy
Thread opened Thread closed Pinned
OSX 10.10 and Java 8 Ankatracker 
By : [Sabi] - December 18, 2014, 17:45:15
Hi everyone, In order to make sure that you do have access to this information, we wanted to remi…...
The : 2014-12-18 17:45:15
1 / 348 December 22, 2014, 11:45:56 By : devinedevil1
Thread opened Thread closed Pinned
Purchase/Payment Issues Help Advice Ankatracker 
By : regeneratedz - August 27, 2014, 05:20:08
Hello Everyone! I know that it is very unfornate to not receive the ogrines you purchased even if you've been charged. Hence, I am here to give suggestion to all players who did not receive their ogrines upon payment. I also experienced the same problem and help is currently on its way for my money to be refunded. Here are the steps I did. 1. Contact Ankama Support, post in forum and send Sa...
The : 2014-08-27 05:20:08
7 / 1104 December 13, 2014, 16:59:32 By : kennysang123
Thread opened Thread closed Pinned
[Steam] Region Lock & Authentication Issue Ankatracker 
By : [Sabi] - September 26, 2014, 03:13:32
Hi everyone, Due to the many threads reporting authentication issues using Steam to access WAKFU …...
The : 2014-09-26 03:13:32
0 / 1882 September 26, 2014, 03:13:32 By : [Sabi]
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 2285 September 03, 2014, 02:03:53 By : [Sabi]
Forum threads
Thread opened Thread closed  
Credit Card Payment "Suspended indefinitely" Ankatracker 
By : celestialknight - Yesterday - 15:29:58
Why is the use of credit card suspended indefinitely when I am trying to purchase Origins?...
The : 2015-01-26 15:29:58
15 / 234 Today - 07:09:04 By : Chompers
Thread opened Thread closed  
my character got completely bugged, please help
By : InnerSenses - Yesterday - 23:39:00
I'm having a really serious bug issue about my character! Hi, Ticket Number: 1278008 Date: January 24, 2015 Character name: Blackbyrd Server: Nox Issue type: Game Connection/Roll Back My game stacked at the character menu loading. Just like the game server happened before, but this time seems only me got this problem. Please help me to fix, thanks. I've been tried everything I could that include reinstalling the game, reboot my computer, an...
The : 2015-01-26 23:39:00
0 / 40 Yesterday - 23:39:00 By : InnerSenses
Thread opened Thread closed  
Linking Islands of Wakfu?
By : Ynogaraef - Yesterday - 02:30:42
How do I do this? Every link I find appears not to work. How do I link to my account? Can you still link accounts?...
The : 2015-01-26 02:30:42
1 / 69 Yesterday - 03:24:31 By : Zygarde
Thread opened Thread closed  
chat not working
By : JinxsoCat - Yesterday - 00:09:54
never mind I figured it out...
The : 2015-01-26 00:09:54
0 / 22 Yesterday - 00:09:54 By : JinxsoCat
Thread opened Thread closed  
Bugged Account: Cannot Log In Ankatracker  * 1 2 3  6
By : xCATZILAx - September 10, 2014, 20:47:13
Hi guys please help me with this ticket, I cannot log in my account since the update (it stays in th…...
The : 2014-09-10 20:47:13
103 / 4513 January 25, 2015, 05:30:27 By : InnerSenses
Thread opened Thread closed  
The update server data apears to be out of Sync.our teams are working on the problem. Ankatracker 
By : ZweiFates - January 21, 2015, 10:37:02
The update server data apears to be out of Sync.our teams are working on the problem.please try again in a few minutes This is happening with me within the last 18 hours, i cannot connect with my steam account, but my Ankama account does fine, is that a thing for everyone or just me?i just got 30 days Booster+6k ogrines and i dont wanna miss a thing....
The : 2015-01-21 10:37:02
4 / 159 January 24, 2015, 21:26:06 By : Azteron
Thread opened Thread closed  
My account was banned without reason Ankatracker 
By : DestinyKismet - January 18, 2015, 11:53:47
My account with char Mister Bussines was banned Hi, my account has been banned for no reason now more than a year ago. I proceeded down to contact support without any explanation. And I was told only bug and to deal with it .Since it is somewhat frustrating to see my account banned without having done anything wrong, I would like to shed some light. I never cheated in my life. I do not understand this stubbornness of the support. The acc...
The : 2015-01-18 11:53:47
5 / 307 January 24, 2015, 19:39:55 By : DestinyKismet
Thread opened Thread closed  
authentication problem
By : AlgernonCadwallader - January 24, 2015, 13:56:41
I can't login. Username and password - are correct. Who has a similar problem?...
The : 2015-01-24 13:56:41
0 / 34 January 24, 2015, 13:56:41 By : AlgernonCadwallader
Thread opened Thread closed  
a Lil help here sabi pls
By : Legendary-Pokers - January 24, 2015, 00:07:28
help Well my laptop broke so I decided to use the Authenticator and it said I need a security code that…...
The : 2015-01-24 00:07:28
1 / 80 January 24, 2015, 10:01:43 By : DanielTheBrawe
Thread opened Thread closed  
Issues Connecting To Remington on this account. Ankatracker 
By : ToneLundd - January 22, 2015, 04:19:40
Hey there. So, earlier tonight one of my characters was seriously bugging out - level 0 specialties, starting at 8 AP instead of 12, and at one point drago-expresses were even missing on her screen. I did the sensible thing and tried to relog, but after I logged out it was impossible for me to log back in to that account. Specifically, I can't access my characters on Remington on that account - I ...
The : 2015-01-22 04:19:40
5 / 144 January 23, 2015, 19:09:25 By : DumbGuy
Thread opened Thread closed  
Connecting.........................
By : DumbGuy - January 23, 2015, 19:06:21
Server: Phaeris Client: Steam Details: Endless spinning gears at either connect to steam or to the…...
The : 2015-01-23 19:06:21
0 / 35 January 23, 2015, 19:06:21 By : DumbGuy
Thread opened Thread closed  
All my spells are gone! Ankatracker 
By : HardcoreVictoria - January 22, 2015, 19:16:34
After going to the nations training room thing and reallocated my points all my spells disappeared! …...
The : 2015-01-22 19:16:34
2 / 130 January 23, 2015, 00:00:26 By : [Sabi]
Thread opened Thread closed  
update problem Ankatracker 
By : tristepan300 - January 21, 2015, 14:52:39
By starting the update wakfu I get an error message, this does not make me install the new update so…...
The : 2015-01-21 14:52:39
3 / 123 January 22, 2015, 18:17:26 By : helperrrrrrrr
Thread opened Thread closed  
Wakfu did not shut down correctly Ankatracker 
By : Zakent2 - January 16, 2015, 23:20:25
Wakfu is crashing and now not starting up A week ago i started crashing and it would send me back to the launcher.With a message popping up in…...
The : 2015-01-16 23:20:25
5 / 163 January 22, 2015, 04:45:33 By : [Sabi]
Thread opened Thread closed  
Specialties and Passive non-functional in Mecha Factory
By : SpiritualEnigma - January 21, 2015, 02:29:05
Specialties and passives are not working in the Mecha Factory dungeon (tried on normal mode). Not su…...
The : 2015-01-21 02:29:05
0 / 53 January 21, 2015, 02:29:05 By : SpiritualEnigma
Thread opened Thread closed  
Can't activate my steam pack code Ankatracker 
By : Rinski - January 20, 2015, 07:37:48
Does any1 have the same issue? I decided to return in Wakfu yesterday (about after 3 years). All my characters were wiped out and i…...
The : 2015-01-20 07:37:48
13 / 252 January 20, 2015, 22:23:14 By : LouCypher
Thread opened Thread closed  
Stuck at connecting DEVTRACKER  Ankatracker  * 1 2 3 
By : undertheeliotropehat - January 18, 2015, 00:55:27
Stuck at connecting before server selection, why yu do dis game....
The : 2015-01-18 00:55:27
55 / 1418 January 20, 2015, 19:14:10 By : AkumaSoul
Thread opened Thread closed  
Updater doesn't start, can't uninstall, where to wipe files?
By : Pacsirta - January 20, 2015, 10:40:17
When I first try to start the game after restarting the pc, the updater sort of disappears after a f…...
The : 2015-01-20 10:40:17
1 / 105 January 20, 2015, 17:29:29 By : Sapkowski
Thread opened Thread closed  
Date formatting
By : NotAnotherFlibble - January 20, 2015, 17:16:51
There are (at least) two mutually-incompatible date formats used within the game. For example, th…...
The : 2015-01-20 17:16:51
0 / 40 January 20, 2015, 17:16:51 By : NotAnotherFlibble
Thread opened Thread closed  
Still 20th January but no Drakopin Promotion
By : AndersonMenezes - January 20, 2015, 13:56:27
I'm trying to buy in one buy 11.000 ogrines (2 petsmount) but the drakopin isn't added. Still 20th j…...
The : 2015-01-20 13:56:27
0 / 48 January 20, 2015, 13:56:27 By : AndersonMenezes
Thread opened Thread closed  
Cant log inn !!!
By : Mr-Hobo - January 18, 2015, 08:31:48
cant log in !!!!! stuck at connecting screen ! clocks keep rotating and bored watching it @@ please…...
The : 2015-01-18 08:31:48
15 / 355 January 19, 2015, 03:10:28 By : Rulusha11
Thread opened Thread closed  
UNABLE TO CONNECT TO THE GAME
By : RedArmaGeddon - January 18, 2015, 19:48:07
even after months, this hasn't been fixed yet I don't know how or why, but whenever I try to log in through steam, the game freezes and then it tells me A connection to the server could not be established What the hell is going on here? This has been happening for months, I don't know how to fix this I would go to the helpdesk, but I can't even access it at all. Cmon guys, I really need the help. I like this game and it sucks not b...
The : 2015-01-18 19:48:07
0 / 101 January 18, 2015, 19:48:07 By : RedArmaGeddon
Thread opened Thread closed  
Serious Ogrines purchase issue [RESOLVED]
By : Khaled-Jaber - January 18, 2015, 13:45:39
So I have been trying to buy Ogrines since yesterday to get a booster pack to fully enjoy the game but for some reason it wasn't accepting any payments through credit card or Paypal. As a result I was looking around the forums for an answer and I saw someone posting a simple solution where you change your main address to a Canadian one and use the payment options available in Canada. I tried i...
The : 2015-01-18 13:45:39
0 / 104 January 18, 2015, 13:45:39 By : Khaled-Jaber
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