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Important Information 08 July 2014, 22:01 By : [Sabi]


Check our FAQ page to keep yourself updated and find the answers to your questions: Click Here.

Today (Thursday April 16th 2015) we had an exceptional maintenance at @ 2 PM GMT / 9 AM EST / 6 AM PST, in order to resolve the community restriction issues for the Phaeris players, for server status: Click Here.

A new Phaeris forum section has been added to the forums, please make sure to relog your account on the website in order to be able to see/use it, and welcome home to the Phaeris players! A migration FAQ and troubleshooting thread was created: here.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
-- / -- January 21, 2014, 03:21:47 By : [Sabi]
Important threads
Thread opened Thread closed Pinned
[PHAERIS] Migration FAQ DEVTRACKER  Ankatracker  * 1 2 3  6
By : [Sabi] - April 15, 2015, 10:47:03
Hi everyone, Due to the recent migration of the Phaeris server, we wanted to make sure to assist all the Phaeris players and provide them with more information regarding handling the migration of their accounts and troubleshooting any arising issues. Please note that the following information also includes Steam support: I connect with an Ankama login – password [*]Your account will not ...
The : 2015-04-15 10:47:03
117 / 3286 Today - 10:25:50 By : KyuMy
Thread opened Thread closed Pinned
Support Service: Report Your Ticket Here Ankatracker  * 1 2 3  28
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
555 / 20820 Yesterday - 17:28:55 By : WickedStyx
Thread opened Thread closed Pinned
[Policy] Items Trade Dropping Ankatracker 
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
0 / 51 April 24, 2015, 06:29:15 By : [Flatops]
Thread opened Thread closed Pinned
[Support] WAKFU did not shutdown correctly. DEVTRACKER  Ankatracker 
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
1 / 252 April 11, 2015, 15:38:44 By : marinesman
Thread opened Thread closed Pinned
[Report Here] Client Freezing Issues DEVTRACKER  Ankatracker  * 1 2 
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
22 / 3149 April 07, 2015, 08:36:07 By : FinroyThePuppeteer
Thread opened Thread closed Pinned
OSX 10.10 and Java 8 Ankatracker 
By : [Sabi] - December 18, 2014, 17:45:15
Hi everyone, In order to make sure that you do have access to this information, we wanted to remi…...
The : 2014-12-18 17:45:15
2 / 1010 February 23, 2015, 13:39:36 By : mariachiaragoretti
Thread opened Thread closed Pinned
[Support] Connection Issues Help Ankatracker 
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
0 / 3125 September 03, 2014, 02:03:53 By : [Sabi]
Thread opened Thread closed Pinned
Video: How to use the Ankama Support Site? Ankatracker  NEWS 
By : [Sabi] - March 28, 2014, 16:12:43
A new support website means learning new habits and adapting to change. The Support team would like …...
The : 2014-03-28 16:12:43
5 / 636 April 02, 2014, 01:17:23 By : Toastman7
Forum threads
Thread opened Thread closed  
Our guild vault is bugged! Ankatracker 
By : Smithski - April 24, 2015, 06:41:55
Our guild vault is bugged, we can't take any item out. But one person in our guild got an alt guild …...
The : 2015-04-24 06:41:55
3 / 123 Today - 00:20:33 By : JTR305
Thread opened Thread closed  
Authenticator issue. Ankatracker 
By : Delgado989 - April 23, 2015, 19:45:59
Authenticator application deletion. I had to factory reset my phone and it deleted the authenticator application. I put in the code to r…...
The : 2015-04-23 19:45:59
2 / 91 Yesterday - 23:31:38 By : Delgado989
Thread opened Thread closed  
Two display kits
By : bongydoody - Yesterday - 22:58:58
I have two because the missions just reset when astrub became a large town, now I have two display k…...
The : 2015-04-25 22:58:58
0 / 21 Yesterday - 22:58:58 By : bongydoody
Thread opened Thread closed  
Constant server kicks Ankatracker 
By : ennieeee - April 19, 2015, 08:58:09
This happens at least once a day. It's really frustrating when I'm in the middle of a dungeon and su…...
The : 2015-04-19 08:58:09
7 / 148 Yesterday - 20:34:43 By : ennieeee
Thread opened Thread closed  
There isn't any rule about running multiple clients and characters alone, is there?
By : Deliphin11 - Yesterday - 02:34:25
I'm considering maybe playing 2 characters at once, when my friends are offline, and I just want to …...
The : 2015-04-25 02:34:25
4 / 89 Yesterday - 05:44:52 By : Shadow-Frost
Thread opened Thread closed  
[Phaeris] Forever connecting (23/4) Ankatracker  * 1 2 
By : Loominova - April 23, 2015, 12:41:20
When trying to connect to Phaeris via the stand-alone client on my first attempt I received the 'for…...
The : 2015-04-23 12:41:20
29 / 167 April 24, 2015, 05:40:43 By : [Flatops]
Thread opened Thread closed  
My characters Gone Ankatracker 
By : bongydoody - April 23, 2015, 14:46:01
Hello I open my account from Wakfu APAC but I cant connect, then i read the migration thing. I did a…...
The : 2015-04-23 14:46:01
3 / 190 April 24, 2015, 04:51:13 By : [Flatops]
Thread opened Thread closed  
Y-you're really not going to fix it? Ankatracker  * 1 2 
By : dipl3ss - April 18, 2015, 18:08:03
Dear Ankama, You are just going to wipe my account on a Friday and then take off for the weekend …...
The : 2015-04-18 18:08:03
27 / 1359 April 23, 2015, 10:16:52 By : JICag
Thread opened Thread closed  
Client problems Ankatracker 
By : mienjonkie - March 27, 2015, 22:12:28
Client memory etc. So i played wakfu. i played 500 - 600 mb ram for 1 client. and suddenly it skyrocks to 1000 mb 1 cli…...
The : 2015-03-27 22:12:28
2 / 152 April 23, 2015, 09:07:49 By : [Flatops]
Thread opened Thread closed  
Can't log in through steam, stuck at "Connecting screen" Ankatracker 
By : bbirdzeronine - April 17, 2015, 20:27:05
Hello. I have been trying to log in using my steam client since 10/04 and no success, I've opened…...
The : 2015-04-17 20:27:05
6 / 216 April 23, 2015, 08:38:18 By : [Flatops]
Thread opened Thread closed  
a connection to the server could not be established Ankatracker  * 1 2 3 
By : Taloz - April 14, 2015, 15:23:47
Can log into forum now, but cant log into game. do we continue using the Asia client or do i have …...
The : 2015-04-14 15:23:47
45 / 1228 April 22, 2015, 12:36:55 By : [Flatops]
Thread opened Thread closed  
Lost Wakfu Asia Account's password before migrated to return to Europe Ankatracker 
By : Keli-Liesin - April 22, 2015, 12:09:57
Hi . My name is Jay. I have an other account in Phaeris sv. But i forgot my password for transf…...
The : 2015-04-22 12:09:57
2 / 59 April 22, 2015, 12:27:04 By : Keli-Liesin
Thread opened Thread closed  
Wrong amount of sub time? Ankatracker 
By : EXnub - April 21, 2015, 22:04:03
Hey to whoever reads this. Just pointing out that I sub all my accounts at the same time, yet one…...
The : 2015-04-21 22:04:03
1 / 62 April 22, 2015, 05:54:22 By : [Flatops]
Thread opened Thread closed  
Help me!! Ankatracker 
By : LorelioT - April 21, 2015, 00:00:10
Problems with connection! I can't connect no matter what i do, i saw all the forums and nothing looks like my issue...Please help!! I have even reinstalled the game countless times. The thing that is happening is, i put my log and password and click to log, sometimes show the servers, sometimes is breaks before. But always it get bugged or something, i don't know what happens, but it stays like that until it shut by in...
The : 2015-04-21 00:00:10
3 / 136 April 22, 2015, 05:50:50 By : [Flatops]
Thread opened Thread closed  
No specialties and spell points Ankatracker 
By : -Belis- - April 19, 2015, 18:10:04
at LV108 Well, should i have the possibility to reallocate the specialties and spell point after the Cra's re…...
The : 2015-04-19 18:10:04
2 / 80 April 21, 2015, 11:34:19 By : -Belis-
Thread opened Thread closed  
Ubuntu Snappy for Raspberry Pi 2 Ankatracker 
By : opge - April 21, 2015, 08:21:58
So someone got me a Raspberry Pi 2 to play around with, and I was thinking of putting the Ubuntu Sna…...
The : 2015-04-21 08:21:58
2 / 82 April 21, 2015, 09:14:19 By : SplingSplingSpling
Thread opened Thread closed  
HELP ME PLZ!!! can't log on NOX Ankatracker 
By : pinkmoonbee - April 20, 2015, 03:02:51
170 Osa in NOX. Haven't played since Thursday night. Just tried to log on, error message shows this server is not available in your community. Please select a server more appropriate to your region I live in North NJ, always played on NOX. Please help me figure out whats going on, I'm completely freaking out right now Thanks...
The : 2015-04-20 03:02:51
7 / 199 April 21, 2015, 07:53:33 By : [Flatops]
Thread opened Thread closed  
My remington steam account was full wiped Ankatracker 
By : JICag - April 17, 2015, 14:40:22
Great job I dont even have a word. I just log in today via steam and wakfu ask me to create new login name and wow i have fresh empty accaunt. No character, no Ogrine, no premium, no my personal data, just new fresh acc. I can't even start topic from it. Can u tell me what is this? What wrong with this game and ur company? I have 6 year old eve online character and i dont lose even 1 isk from him for all th...
The : 2015-04-17 14:40:22
15 / 482 April 21, 2015, 07:52:25 By : [Flatops]
Thread opened Thread closed  
Game running on a black/invisible screen Ankatracker 
By : PoneLoko - April 21, 2015, 01:44:54
I'm getting a bug after a recent update. The game loads successfully, but nothing appears on the screen. I can see that the game is actually running because the cursor changes when I pass over something (I can log on, select a server, a character, can even start a fight with a monster, but without seeing nothing). Usually I get this fixed by changing resolution to 1024x768, but it isn't work...
The : 2015-04-21 01:44:54
1 / 58 April 21, 2015, 07:44:52 By : [Flatops]
Thread opened Thread closed  
STEAM MAGMOG PACK Ankatracker 
By : phipab - April 20, 2015, 08:32:46
I was planning to buy magmog pack in steam since paypal doesnt work here in wakfu shop, but i notice…...
The : 2015-04-20 08:32:46
1 / 101 April 20, 2015, 12:13:56 By : [Flatops]
Thread opened Thread closed  
Old linked frag cant be joined with new linked frag after migration Ankatracker 
By : 7Sins-APEC - April 17, 2015, 14:12:45
bug Dear ankama, I wanna report some bug after migration, I have old linked lucloak fragment in my bag and after migration i cant join my old linked fragment with new linked fragment. old transmute item cant be joined with new transmute item from dungeon too. i hope you will fix it.. ticket #1338686...
The : 2015-04-17 14:12:45
1 / 104 April 20, 2015, 07:40:45 By : [Flatops]
Thread opened Thread closed  
Nox gone from steam login Ankatracker 
By : Rrae - April 17, 2015, 17:08:40
I connect from US, texas and my only options at steam login are Phaeris and Remington. Few people po…...
The : 2015-04-17 17:08:40
13 / 294 April 20, 2015, 07:35:19 By : [Flatops]
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