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Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community to share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore it is important to share with you guidelines for the overall wellness of the forums. we have first compiled a few basic pointers to follow, to help you on your posting journey ...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|407 / 9503||Yesterday - 20:45:16 By : Psipsiapsio|
Payment Options Update Thread
By : [Sabi] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|42 / 1148||August 19, 2014, 22:04:53 By : IvanSouza|
[Report Here] Client Freezing Issues
By : [Sabi] - August 19, 2014, 06:32:59
Hi everyone, As we have been made aware of a few client freezing issue and as we would like to continue to bring improvements to the performance of the game, we would like to invite you to report in this thread any game client freezing issues that you have encountered with the game. In order to properly help us identify and resolve these, please use the following report template: [*]Clie...
The : 2014-08-19 06:32:59
|0 / 39||August 19, 2014, 06:32:59 By : [Sabi]|
Updater issues – Please send your logs!
By : [Troyle] - November 14, 2013, 09:54:25
Hello everyone, Since the update of November 12, many new issues appeared with the Updater. In order to investigate these issues, the team implemented a new interface that will allow you to better forward the error message and logs. Here’s what this interface looks like: If you are still experiencing issues when launching the game, please copy the logs appearing in the left win...
The : 2013-11-14 09:54:25
|35 / 4072||August 12, 2014, 17:50:36 By : Master2of2Darkness|
'Help I Got Deleted - Account Hacking' Response
By : [MOD]Moon - August 04, 2013, 12:22:39
Hi everyone, I have recently masked a very active topic regarding the unintended deletion of a player's characters. As is the case with many other threads that are moderated on the Wakfu Official Forums, public name-shaming is against the rules of the forum. Often times than not, threads of this nature inadvertently resort to this. This is not the first thread of its kind to have appeared on th...
The : 2013-08-04 12:22:39
|4 / 1666||December 20, 2013, 05:27:51 By : yiolo|
|2 / 59||Today - 01:32:56 By : golemia|
|0 / 24||Yesterday - 20:54:16 By : mahmood737|
|110 / 3649||Yesterday - 19:39:29 By : KilandorMyntel|
|1 / 25||Yesterday - 18:42:32 By : nanakais|
Delay on Ticket Answer
By : AndersonMenezes - August 18, 2014, 16:33:31
Hello, i'm here to report a big issue on support service on Ankama Headquarters. I create 2 tickets about the bug on pet/bag wipe on 5 may 2014, till today i don't have any answer or question from support service. Create another, reply my own tickets and send ankabox to other employers, still nothing... Even with promisses of better support service on way, i still on same, have i need to re-buy...
The : 2014-08-18 16:33:31
|5 / 84||Yesterday - 17:09:50 By : AndersonMenezes|
|5 / 65||Yesterday - 13:14:59 By : Azeilon|
|2 / 34||Yesterday - 12:51:10 By : AngelicPorcelain|
Streaming the game problems
By : Sycogene - August 20, 2014, 22:21:54
I started streaming the website client with OBS, and not only does shadowplay not want to work with it for some reason but no matter what screen mode i choose fullscreen windowed or w/e the game constantly flickers black while i have game capture on, and monitor capture won't work at all anybody have any idea why or how to fix this...
The : 2014-08-20 22:21:54
|0 / 25||August 20, 2014, 22:21:54 By : Sycogene|
Bought Ogrines through Boku, never received them
By : regeneratedz - August 20, 2014, 02:15:56
I bought ogrines through Boku on August 17, but did not receive my ogrines. It's been 4 days now and I still didn't receive anything. Please help me. I noticed that Sabi replied to one of more recent post (regarding paypal payment) and ignored my first post (which is older). Hence, I decided to create posts about this issue daily if Sabi will not respond. By the way, I contacted Boku dire...
The : 2014-08-20 02:15:56
|1 / 36||August 20, 2014, 21:07:08 By : Slodo1989|
THANK YOU ANKAMA!!
By : Shanthea - August 20, 2014, 10:37:57
Hello friends, all my Chars (Nether, Ace,...) got deleted by a hacker and I wrote to Sabi AND the Support and got NO answer from anyone! @ Mango Maybe they will react if you would write to them, you would do me a favour! This IP deleted my Chars n' Stuff: (BTW im from Austria) 2014-08-16 14:23:21 unknown 188.8.131.52 - Germany - wilhelm.tel GmbH Wakfu Non-secure2014-08-16 14:23:20 un...
The : 2014-08-20 10:37:57
|7 / 371||August 20, 2014, 17:32:58 By : [Sabi]|
Can't launch Wakfu
By : ennieeee - August 20, 2014, 03:15:56
Started having the problem this morning. Wakfu refuses to launch, I keep getting an error message (screenies to follow). HALP This happens with BOTH the Steam launcher as well as the non-Steam launcher. EDIT: FIXED!!! Reinstalled Wakfu from the website, copied the regular non-Steam Wakfu folder into the Steam folder, re-verified on Steam to get back the missing stuff, voila, both work fi...
The : 2014-08-20 03:15:56
|0 / 31||August 20, 2014, 03:15:56 By : ennieeee|
Did not have my Ogrines (Don't steal my money) and Can't reset password
By : regeneratedz - August 17, 2014, 13:35:50
Today, I used Boku Mobile to pay for 7,500 ogrines. However, upon confirmation that the purchase was ...
The : 2014-08-17 13:35:50
|5 / 103||August 19, 2014, 23:09:45 By : nanakais|
|1 / 27||August 19, 2014, 23:07:20 By : nanakais|
|0 / 22||August 19, 2014, 19:38:36 By : Kuro888|
Bought Origines through PayPal, Never recieved them
By : BamBaMs - August 18, 2014, 01:59:19
I purchased the 10$ pack of origines on this account VIA paypal. I also recieved the email confirmation for the purchase. However, the website never updated my quantity of origines and so i can not sub. I should have 7000 origines. Warning everyone: DO NOT buy origines via paypal also the 6$ sub. Still unavailable. What's the ETA on that? such a rip off. UPDATE 8/19 It took a...
The : 2014-08-18 01:59:19
|4 / 178||August 19, 2014, 18:45:07 By : [Sabi]|
There are several bad things!
By : Recuva - August 19, 2014, 17:43:41
I wanna tell you just 1 thing for now. It is about lag. When I got the lag but another sites goes well at the same time. Some1 is fine but some1 has lag. There are some problems! Anyway, there are several news posts about Ankama shop. But I just barely saw posts about hot fix sometimes. But there are bunch of problems, like origine, bugs and so on. When you are fixed something, another probl...
The : 2014-08-19 17:43:41
|0 / 25||August 19, 2014, 17:43:41 By : Recuva|
|0 / 17||August 19, 2014, 17:04:00 By : Cup6eDoKyP|
|3 / 80||August 19, 2014, 13:46:09 By : JerryDB|
|0 / 31||August 19, 2014, 11:43:55 By : TruckPunchline|
NOX is not on my list after today's update. *NEVERMIND*
By : Gorbash-le-destructeur - August 19, 2014, 09:11:16
NOX is not on my list after today's update. I see Aerefal, remmington, elbor, amara, dathura, and efrim. No nox. it appears nox is just the problem child of the lot, servers showing up again but under maintenance. ...
The : 2014-08-19 09:11:16
|14 / 137||August 19, 2014, 10:50:55 By : Gorbash-le-destructeur|
|0 / 33||August 18, 2014, 04:58:10 By : Tonkatunk|
Problem installing wakfu on mac
By : kovinha - January 12, 2014, 15:36:32
Problem installing wakfu on mac Hello, it's my first post on this forum, so sorry for bad english. I'm having trouble installing wakfu, I've installed latest version of Java(Java 7), then turned to install wakfu, but the installer does not recognize Java in my computer, it says that Java 1.6+ was not found on my system. Does anyone could help? I would like to play wakfu on my Mac. Thank you....
The : 2014-01-12 15:36:32
|1 / 137||August 17, 2014, 11:22:18 By : XenoHawk|
|2 / 141||August 17, 2014, 11:18:33 By : XenoHawk|
|3 / 183||August 17, 2014, 08:51:06 By : thewebraj|
|1 / 75||August 16, 2014, 18:39:21 By : TheMagicalOne|