We have an important announcement for all of our German players. We will be closing the Amara server and migrating pre-existing players to the Remington server: Click Here.
To assist our players from Wakfu China and provide them with information regarding the process of the migration and troubleshooting tips, we have created an FAQ: Click Here.
Also the migration page is now available: Click Here.
Technical Issues Options
|Title||Replies / Views||Last action|
Forums Rules of Conduct
By : [Sabi] - January 21, 2014, 03:21:47
Welcome! These forums have been created to be a friendly environment for our community, where they may share their WAKFU experience, ask questions, get help, share feedback and most of all… to socialize and have fun. Therefore we feel it is important to share with you the guidelines for the overall wellness of the forums. We have compiled a few basic pointers to follow that will help you o...
The : 2014-01-21 03:21:47
|-- / --||January 21, 2014, 03:21:47 By : [Sabi]|
|117 / 2816||Today - 17:42:29 By : Kiwthebird|
Migration of Wakfu China FAQ
By : [Flatops] - October 16, 2015, 12:29:01
Hi everyone, We want to make sure to assist our players from Wakfu China and provide them with information regarding the process of the migration and troubleshooting tips. How do I migrate my account ?[*]Your Wakfu China account will not be accessible after the migration.[*]In order to recover your account, you would have to migrate via the migration page [*]The migration page will be ava...
The : 2015-10-16 12:29:01
|169 / 7454||November 18, 2015, 02:21:16 By : Will-J|
Support Service: Report Your Ticket Here
By : [Sabi] - January 09, 2014, 07:17:17
Hi everyone, I would like to make sure that we keep you updated on our current support service. As you have noticed we have experienced delays in the response time of your tickets, which we want to apologize for and we are very much agreeing with you that it is not a positive situation for anyone needing help from our support service. But I can inform you that we are currently and will be...
The : 2014-01-09 07:17:17
|669 / 31004||November 17, 2015, 11:45:45 By : whetherwhetherlove5|
[Shop] Payment Options Update Thread
By : [Flatops] - February 07, 2014, 04:13:03
Hi everyone, As payment options always are bound to evolve and change. Some may go and some may be added based on what is felt the best for our communities to use. Therefore I have decided to create this thread to keep you updated on these payment options. Please note that if you are experiencing any payment issues, while you can still share them on this forum, it is preferred to cont...
The : 2014-02-07 04:13:03
|115 / 10618||November 06, 2015, 06:56:00 By : Arunokun14|
[Information] Maintenance - Purchases on the Shop
By : [Sabi] - October 30, 2015, 15:10:56
Hello everyone, Due to maintenance on the Elbor server, we need to process a large volume of information necessary for its reopening. Therefore, your purchases on the WAKFU Shop and on the ingame store may take time to appear in your gift interface. Please do not worry if nothing appears after your purchase! Your purchases are not lost, but take a little longer to appear in your gift inte...
The : 2015-10-30 15:10:56
|1 / 277||November 02, 2015, 17:45:54 By : [Sabi]|
[Support] WAKFU did not shutdown correctly.
By : [Picaro] - March 27, 2015, 10:21:26
The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL. Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly. As these updates are not always automatically offered by the developers of the software, it is important...
The : 2015-03-27 10:21:26
|4 / 1436||October 02, 2015, 19:44:41 By : spuba|
Identifying the cause of Latency
By : [Sabi] - September 23, 2015, 15:58:06
From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible. The aim of course is that...
The : 2015-09-23 15:58:06
|0 / 462||September 23, 2015, 15:58:06 By : [Sabi]|
[Policy] Items Trade Dropping
By : [Flatops] - April 24, 2015, 06:29:15
Greetings from the Support team! Due to the influx of tickets that we have received for the past year, we feel that it is high time that we address some concerns regarding the growing trend of dropping items on the ground when trading between two characters of different accounts. We strongly advise against this practice, as dropping items was never intended to be a short cut when trading b...
The : 2015-04-24 06:29:15
|0 / 525||April 24, 2015, 06:29:15 By : [Flatops]|
[Support] Connection Issues Help
By : [Sabi] - September 03, 2014, 02:03:53
Hi everyone, Here are a few advice to help you when encountering any connection issues when login into the game: The first step is to verify that no current maintenance is happening on the WAKFU servers which would explain why you cannot login: click here. If the servers have no current maintenance and are online, you may then use the following solutions to try to remedy to your situation...
The : 2014-09-03 02:03:53
|0 / 4695||September 03, 2014, 02:03:53 By : [Sabi]|
|5 / 1117||April 02, 2014, 01:17:23 By : Toastman7|
My account has been unable to log in for a week. Please help me
By : heartkill - November 28, 2015, 16:08:35
It's been over a week. Can you tell me the way to solve the problem? # 1501915...
The : 2015-11-28 16:08:35
|0 / 21||November 28, 2015, 16:08:35 By : heartkill|
|0 / 31||November 28, 2015, 04:22:07 By : heartkill|
[PROBLEM] A connection to the server cannot be established
By : annahsaur23 - November 27, 2015, 16:03:32
I cant login, it says A connection to the server cannot be established when i choose phaeris serv ...
The : 2015-11-27 16:03:32
|7 / 85||November 28, 2015, 01:32:02 By : [Sabi]|
|4 / 92||November 27, 2015, 19:19:10 By : Tompa|
sacriers let us band togther my brothers and sisters
By : Wavechaser - November 27, 2015, 02:27:19
we must bring light to the plight that is the angrr initiative bug among a long list of other sacrier bugs, that have been plainly ignored by ankama, instead they are focusing on releasing a new class! bug 1 in a fight u have higher ini, u see everyone or some other players with 50 hp. or 0 hp. bug 2 in the same fight as above the first person to go first whether it is you or an ally, loses ...
The : 2015-11-27 02:27:19
|11 / 267||November 27, 2015, 16:39:55 By : Wavechaser|
|2 / 83||November 27, 2015, 08:46:00 By : heartkill|
|5 / 69||November 27, 2015, 08:04:59 By : [Flatops]|
|17 / 7978||November 27, 2015, 07:57:42 By : [Flatops]|
|13 / 329||November 26, 2015, 06:28:44 By : ardlz|
|2 / 109||November 26, 2015, 04:08:37 By : redkingdom|
|2 / 137||November 25, 2015, 08:34:41 By : Akainu-24|
Compensation for Phaeris
By : Xephyrina - October 24, 2015, 23:28:59
Hi Humans of Ankama, So recently the dungeons in Phaeris are almost unplayable. The guild chest is bugged as well. The heroes unplayable and sidekicks can't be equipped. The market cant even interact as well. I hope we do get compensation especially for prem and heroes users. Why a compensation? -Time is loss logging into Wakfu figuring what to do -Some people can't equip heroes, and it...
The : 2015-10-24 23:28:59
|42 / 1780||November 25, 2015, 07:53:38 By : Caliiintz|
Options keep resetting
By : Alexluu - November 25, 2015, 07:14:43
I set my Zoom in and Zoom out into Page Up and Page Down because i don't have a number pad ,but everytime i log out for the day and log back in the next day,or log in after afking for too long my options reset...why is this happening? it happened monthes back too and i thought some kind of update would fix it but it seems to keep happening. It's been happening since i started playing...
The : 2015-11-25 07:14:43
|1 / 72||November 25, 2015, 07:41:21 By : [Flatops]|
|0 / 39||November 25, 2015, 06:56:32 By : Akainu-24|
|8 / 222||November 25, 2015, 02:38:27 By : [Sabi]|
|4 / 205||November 25, 2015, 02:35:15 By : [Sabi]|
|4 / 161||November 24, 2015, 17:22:54 By : New|
|3 / 163||November 24, 2015, 02:09:54 By : [Sabi]|
|1 / 89||November 24, 2015, 02:06:03 By : [Sabi]|
|3 / 108||November 24, 2015, 02:00:45 By : [Sabi]|