With the Update of October 8, WAKFU will change Java version from 5 to 6. For some players, this change will lead to several issues that we would like to explain today.
Currently, WAKFU runs with a 32bits version of Java, for Windows and Linux that the launcher automatically updates. However, for Mac users, nothing is provided with the game: it all comes down to your system updates. While this change will be absolutely transparent for Windows and Linux users, it will be more troublesome for some Mac users.
The most impacted players will be those using a 32 bit processor with Mac 10.5, installed between 2006 and 2007. In this very specific case (less than 1% of our users), you will no longer be able to start the game since this OS and processor do not support any update to Java 6.
If your Mac OS allows you to install Java 6, but you still can’t start the game on October 8, you will have to make sure that your system has been correctly updated and that you use the correct version of Java by default.
If you don’t know how to do it, here’s a quick tutorial created with Mac 10.5.
First you should get this error message:
After updating WAKFU, you will have to verify your version of Java. Go to Applications > Utilities > Java Preferences:
Make sure that the version ticked by default is Java 6 (32 bits):
Once this is done, you should be able to play WAKFU correctly.
For those of you who fall under the third situation (Mac 10.5 between 2006 and 2007) and still cannot start the game after following these instructions, this should mean that your machine simply cannot run Java 6. As explained above, this means that you will no longer be able to play WAKFU. Please know that we are currently having a discussion with our Support team to decide of a compensation worthy of this loss. We will come back to you as soon as a final decision has been made to inform you about the request process.
Until then, please let us know if you have any questions.