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Can't buy ogrines
Overweighted Chafer * Member Since 2011-11-26
posté December 03, 2013, 23:40:15 | #21
also me i cannot purchase orgrines.


Featherless Piwi * Member Since 2012-01-19
posté December 04, 2013, 02:18:29 | #22
me neither...


Ugly Gobball * Member Since 2012-02-20
posté December 07, 2013, 13:57:40 | #23
Same here  


Happy Miliboowolf * Member Since 2012-03-03
posté December 08, 2013, 12:18:49 | #24
Hello. I'm having the same trouble when buying ogrines. I haven't played Wakfu for a while now and I wanted to come back. I am from Portugal and when ever I try to buy ogrines won't let me. I tryed to buy trough all my accounts and no sucess.


Ugly Gobball * Member Since 2011-08-19
posté December 08, 2013, 16:49:30 | #25
Same here, sent a ticket a week ago and got no answer. Would be nice having someone explaining what's going on.


Eccentric Moogrr * Member Since 2012-04-26
posté December 09, 2013, 00:49:02 | #26
Sent a ticket, KQH-213608, with dated screenshots.

I urge everyone having this problem to also send tickets with screenshots.

Like I said before, I'm going to need ogrines in the future, for a Scroll of Absolution and possibly for one or two Multimen.

By not fixing this problem, the one that has more to lose is Ankama itself, less money entering their coffers.


Squited Arachnee * Member Since 2011-07-14
posté December 09, 2013, 04:56:01 | #27
Having this very issue as well, attempting to use payment methods that have worked me for over a year and a half. I can only get so far as selecting the payment method, but I can't actually start the transaction (Clicking the Ogrine package I want to buy just refreshes the page)

Ankama is making a truly supernatural effort to prevent me to give them my money.

EDIT: If it's of any help, support ticket number is OMB-628337


This post has been edited by FurmentalAlchemy - December 09, 2013, 05:15:59.
Reason for edit : Added support ticket reference
Happy Miliboowolf * Member Since 2012-03-03
posté December 09, 2013, 21:50:23 | #28
I would like to know when will this problem be solved. It's been a while since I personally can't buy ogrines. With the comming update I'd like to buy one or two multimen, but is this problem continues It won't be possible. Besides I'm trying to return to Wakfu and I canno't even Subb.


Lazy Bow Meow * Member Since 2013-11-26
posté December 10, 2013, 20:53:54 | #29
I am having the same problems too.

I have never seen a company literally turn money away and do nothing about it. Not gonna bother making a ticket since from what I have read on this thread that looks like a waste of time.

I'm an impulsive buyer and now I have time to sit back and think about it I am kind of glad I couldn't get any ogrines! The urge has gone... Feel sorry for all you who really want to subscribe and buy Multimen though.

My 2 cents.


Happy Miliboowolf * Member Since 2012-03-03
posté December 10, 2013, 21:07:43 | #30
Still waiting for this to get fixed...


Featherless Piwi * Member Since 2011-02-27
posté December 10, 2013, 23:46:34 | #31
Same happening here, I cant buy ogrines from any form of payment neither in the Uk or Pt community, as mention above by other players it just refreshes the page.

Looking forward for a solution by the Ankama Team or any other forms of bypassing this issue.


Ugly Gobball * Member Since 2012-04-27
posté December 11, 2013, 08:04:54 | #32
I got the same.

I just messaged Sabi too, hope for some help soon.


Narcissistic Larva * Member Since 2012-11-01
posté December 11, 2013, 09:58:46 | #33
we're still waiting for an answer SABI  


Community Manager * Member Since 2012-03-01
posté December 11, 2013, 11:27:51 | #34
Hi there,

To those of you that are in Spanish speaking and Portuguese speaking countries, you should be able to purchase your Ogrines by visiting wakfu.com/es.

The reason behind this is that we recently created a regional team dedicated to Spanish and Portuguese speaking countries (ES news, PT news). This team will ensure better coverage of the countries that are part of this territory, and may apply different pricing compared to us.

We will try to find a more transparent solution that would allow you to purchase your Ogrines on the EN website, but until then, you should be able to do so on the ES one.

Thank you for your understanding.



Eccentric Moogrr * Member Since 2012-04-26
posté December 11, 2013, 11:52:27 | #35
Thank you very much Troyle.

The ES site works, it's time for me to buy some paysafecards.


Happy Miliboowolf * Member Since 2012-03-03
posté December 11, 2013, 20:15:19 | #36

Quote (Troyle @ 11 December 2013 11:27) *
Hi there,

To those of you that are in Spanish speaking and Portuguese speaking countries, you should be able to purchase your Ogrines by visiting wakfu.com/es.

The reason behind this is that we recently created a regional team dedicated to Spanish and Portuguese speaking countries (ES news, PT news). This team will ensure better coverage of the countries that are part of this territory, and may apply different pricing compared to us.

We will try to find a more transparent solution that would allow you to purchase your Ogrines on the EN website, but until then, you should be able to do so on the ES one.

Thank you for your understanding.
I still cannot buy ogrines.

Wakfu ES site: I choose payment method I click over the amount of ogrines I want, it refreshes.
Dofus PT and ES site: Same thing happens


Lazy Bow Meow * Member Since 2013-11-26
posté December 11, 2013, 22:27:44 | #37
Hmm interestingly enough if I select the most expensive amount of 47.000 Ogrines it proceeds to the next step but any amount lower than that simply just keeps refreshing. Am I the only one that has that?

Works with any payment method too as far as i can tell.


This post has been edited by Octulove - December 11, 2013, 22:30:16.
Featherless Piwi * Member Since 2012-01-19
posté December 12, 2013, 01:32:03 | #38
yep... it only refresh the page = /


Lord Madgobb * Member Since 2006-10-23
posté December 12, 2013, 06:19:33 | #39
I can't buy the 3k ogrine pack since there are no payment options available! I'm in the US.


Ugly Gobball * Member Since 2012-04-27
posté December 12, 2013, 06:36:39 | #40
Getting the same problem in the UK too.

EDIT: Success!!
I managed to subscribe for 1month using chrome browser instead of firefox. hope it helps for someone else too.


This post has been edited by OttiGB - December 12, 2013, 07:03:12.
Reason for edit : got it working