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Almanax 131 Octolliard
Al Howin's Day
The Al Howin festivities get their name from a Dofus-Era farmer. To create a buzz for the annual ...

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P2P - OGRINES - PROBLEM
Featherless Piwi * Member Since 2012-12-31
posté June 02, 2014, 13:27:01 | #1
P2P - OGRINES - PROBLEM Good morning!

I am very disappointed with the care and service provided by Ankama. I bought the Ogrines twice and fathered tickets for troubleshooting twice, and still not getting any of them back. I have not received neither return nor Ogrines, I would like an answer because I want to buy monthly credits but doing so will not do. If the problem is not resolved I will contact the appropriate authorities (judicial) and will request compensation. I am sure that will solve (you Ankama) my problem! I really like Wakfu but this is making me very disappointed. Graciously


Community Manager * Member Since 2013-07-08
posté June 02, 2014, 18:33:25 | #2
Hi Insanitt!

I am sorry to hear that you have Ogrine issues but we will be more than happy to assist you and getthis resolved.

Could you please share with me the ticket(s) number that you are referring to and I will do a follow up with the support service team for you. Thank you in advance.


*Moved to technical issues subforum.




Featherless Piwi * Member Since 2012-12-31
posté June 09, 2014, 20:58:50 | #3
Heey Sabi!

Tks for your answer, I'm happy for this.

Numbers of tickets are:
# 1087264
# 1087051

I'm waiting because we are on vocation I'd like to buy more things and to play!

Tks for all.

Hugs!