So when the moderation team first started, everything was fantastic. The forums were clean, people were actually having constructive conversations, etc. but lately they're no where to be seen. Out of the very large group that was recruited I've noticed maybe 2-3 still active, and even less in game (this may be because of the server I play on though). In the past weeks there has been awful racism, flaming, name shaming and all round hatred on the forums that should be moderated and was either just left there or tended to days later. We can't trust the community to keep to the rules so why is there little moderation anymore? I understand that the mods are volunteers, so I'd like to start a discussion on what we as a community can do, or what Ankama can do.
I've seen flamers and all-round aggressive posters comment on things over and over frequently. Since moderation can't keep them in check should harsher punishments be brought in? Should the ban system be reevaluated? Should there be stricter expectations on Mods, present or future? Should there be a function for the community to use that if something is reported enough for a certain reason its removed or thread is locked pending evaluation? What about in game? I feel like there needs to be more safe guards in place in case one day all the volunteers take a break.
Feed back and ideas would be really appreciated