My opinion is that anyone that gets a job as a Moderator should have some sort of experience in customer service at the very least. A Moderator should not be involved in Wakfu the game itself because it might create bias in Moderation for or against certain players. It is also important to know that working for Ankama and playing the game at the same time creates an obvious conflict of interest and this might be the reason why some players are frustrated with how the forums are being managed.
I'd like to note that this is in no way an attack against any Moderator but simply a thread to get the opinion of Wakfu players and Moderators as well.
I hope that this does not offend anyone in any way, it is certainly not my goal to 'add to the fire of the current Wakfu forum wars' but a question of ethics and a conflict of interest.
Please do not take this post in any other way than constructive criticism and a concerned avid Wakfu player trying to make the community a better place.