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I want a compensation... this is a complete joke Ankama
posté January 30, 2014, 00:41:10 | #21
This is actually an issue that demotivates me personally.

Spending time gearing chars for difficult and long battles and getting Dc'd for the 5th time from a Dragon Pig fight is really demotivating. If a rollback is added to this I might aswell quit.

I've been farming solomonk fragments and would drive me crazy if they rollback for even a few days...

 


Lazy Bow Meow * Member Since 2012-12-25
posté January 30, 2014, 00:44:50 | #22
Seriously, this simply can't keep on going like this.

In the previous week, Sargent-Wiggest wrote here a Thread about the continuous Dc's in fights..

And he got, sadly, once more, 0 answers from you guys.

This week, the same issue just happened and I (and the community i think) really expect to see a response from you...

Let's put this in clear therms, it's really annoying keep investing time gathering/crafting foods, go to Dragon Pig lair for example, and lose food, PP candies, loot and TIME, lot's of it, for nothing!

The true is, you really have a great and dynamic game but you guys seem to start losing the track of it. You no longer engage your community/clients, with the wakfu world... Your awesome storytelling campaigns seem to no longer be part of your strategic plan...

And if you keep ignoring your community, you won't have a happy future as a company.


This is really sad to see, because, you have a really great and supportive community here.

You can see that in your Kickstarter Campaign, launched few days ago, for example.

The great support that the community gave to that campaign is just one of the many reasons that you should sit and think again before you even think on keep ignoring IMPORTANT and COMMUNITY RELATED threads like this one.


Think about it... It's this kind of situations that start "killing" companies.


I have no doubt how great your team is, and this game is the proof of it.




But srsly, would be wise to invest more time on your support team.


Lord Madgobb * Member Since 2011-03-01
posté January 30, 2014, 00:50:12 | #23
Let's also talk about how we're paying them to take a 2 month break from making any content for the game lol


posté January 30, 2014, 00:50:44 | #24
I don't really want new content when the actual one isn't working so...

Ankama stop ignoring us


Community Manager * Member Since 2013-07-08
posté January 30, 2014, 01:01:43 | #25
Hi everyone,

Thank you for the reports, the team has been informed.

While I understand the frustration as I am a player too, I would like to also remind you to not let this thread derail into nonconstructive negativity forcing me to close it and inform you of the resolution only.

I apologize for the inconvenience and I am doing all I can with the team to get Remington back online.

Thank you for your patience.


posté January 30, 2014, 01:02:28 | #26
Sabi I want a compensation. It has happened 4 times now. I wasted more than 5 hours gearing chars and losing fights due to this!

What will happen?? Nothing?

Why is Ankama beeing like this? We cannot share our thoughs in here otherwise you close threads and what not...Nothing bad or lies are beeing said in here.


Tofurby on Diet * Member Since 2011-12-03
posté January 30, 2014, 01:07:03 | #27
So, you had subscribed your account, 6 months.

Can play just 5  


Overweighted Chafer * Member Since 2011-05-30
posté January 30, 2014, 01:07:26 | #28
WE WANT A MEA CULPA!
and a ferrari mount too


Community Manager * Member Since 2013-07-08
posté January 30, 2014, 01:08:22 | #29

Quote (Sargent-Wiggest @ 30 January 2014 01:02) *
Sabi I want a compensation. It has happened 4 times now. I wasted more than 5 hours gearing chars and losing fights due to this!

What will happen?? Nothing?

We will look at the total downtimes to look into a compensation but all these compensations have been done out of courtesy from the fact that we want to try to do something for you as we value your time on the game, but they are not to be always expected, as I don't want everyone to get used to it in case we are unable to provide you with one. Nonetheless you can count on me to update the community if we were to offer one for sure.

The focus right now is to get the server back online for you to continue to play.




Community Manager * Member Since 2013-07-08
posté January 30, 2014, 01:09:04 | #30

Quote (Matt5150 @ 30 January 2014 01:07) *
WE WANT A MEA CULPA!
and a ferrari mount too

I want a Ferrari mount too!  


Senior Moderator * Member Since 2010-04-16
posté January 30, 2014, 01:11:18 | #31
humpf... who need mounts if you are a dragon...?!



posté January 30, 2014, 01:12:00 | #32

Quote (Sabi @ 30 January 2014 01:08) *

Quote (Sargent-Wiggest @ 30 January 2014 01:02) *
Sabi I want a compensation. It has happened 4 times now. I wasted more than 5 hours gearing chars and losing fights due to this!

What will happen?? Nothing?

We will look at the total downtimes to look into a compensation but all these compensations have been done out of courtesy from the fact that we want to try to do something for you as we value your time on the game, but they are not to be always expected, as I don't want everyone to get used to it in case we are unable to provide you with one. Nonetheless you can count on me to update the community if we were to offer one for sure.

The focus right now is to get the server back online for you to continue to play.

Courtesy?

Sabi with these 4 dp fights lost heres my report:

Wasted about 1-2hour gearing gathering food for each fight.
Wasted 30m-1h each lost fight.

4 DP fights= 4-6 hours gearing + 2-4hours fight wasted = 6-10 hours wasted.

I want some courtesy for this wasted time.

You don't want us to get used to compensations?

Go yell at them to do their work like they should and we wont get used to it!!!


This post has been edited by Sargent-Wiggest - January 30, 2014, 01:13:53.
Happy Miliboowolf * Member Since 2012-07-06
posté January 30, 2014, 01:15:17 | #33

Quote (MODO-Respeitador @ 30 January 2014 01:11) *
humpf... who need mounts if you are a dragon...?!
me?
actually anyone if it meets the two main conditions: it is free and it is tradeable c:

so yeah, any info on the server state and condition?


This post has been edited by khackt - January 30, 2014, 01:16:53.
Eccentric Moogrr * Member Since 2012-02-10
posté January 30, 2014, 01:17:18 | #34
rollback.


Happy Miliboowolf * Member Since 2012-07-06
posté January 30, 2014, 01:18:40 | #35

Quote (MEMW909 @ 30 January 2014 01:17) *
rollback.
 


Overweighted Chafer * Member Since 2011-05-30
posté January 30, 2014, 01:20:48 | #36

Quote (MODO-Respeitador @ 30 January 2014 01:11) *
humpf... who need mounts if you are a dragon...?!
are you sure?
 


Senior Moderator * Member Since 2010-04-16
posté January 30, 2014, 01:28:33 | #37
i am, and you?



Ok guys back to the topic now please  


Happy Miliboowolf * Member Since 2012-07-06
posté January 30, 2014, 01:29:06 | #38

Quote (Matt5150 @ 30 January 2014 01:20) *

Quote (MODO-Respeitador @ 30 January 2014 01:11) *
humpf... who need mounts if you are a dragon...?!
are you sure?
Click here
F40 i'd say


Quote
Ok guys back to the topic now please
you first.
i will even repeat the question: whats the prognosis on server state?


This post has been edited by khackt - January 30, 2014, 01:30:44.
Community Manager * Member Since 2013-07-08
posté January 30, 2014, 01:44:20 | #39

Quote (khackt @ 30 January 2014 01:29) *

Quote
Ok guys back to the topic now please
you first.
i will even repeat the question: whats the prognosis on server state?

The team is on it, I have posted an update already on the server status forum: Here.

So make sure to keep yourself updated there.  


posté January 30, 2014, 02:05:12 | #40
Strange... i don't want any-culpa. With new caps its useless now. (except crafts that will be rewamped soon). I just want

- Stable online
- Reconnect possibility (because goddammit its frustrating a lot when u loose 1-2h fight cause little lag and couple packet loss)
- Bug fixes instead of new content that will bring new bugs. I just tired from UI bugs, when u cant hit needed mob or zone after pressing skill, when ur char moves several times in 2 squares instead of just passing them, when u just cant use any skill or even move after tabbing a windows to answer in teamspeack or skype chat...

Maddoverde.