However. Reassuring people that they can keep playing normally IS a fail move. Just the wording, just the tone of the message. At this point, the best Sabi can do is apologize for such a statement.
Overall, I'm glad that I didn't play this week. With the time going, you learn something about this game/company and simply avoid logging on when things smell. *shrugs* I'm not implying that people who kept playing are downright dumb, there are strong motivators to play, such as booster days ticking, friends, simply the excitement to run new content, and lastly, the false promises from CM. But well, slowing down your ingame activity during the first weeks of new updates is somethng mandatory for Wakfu. Wise guys learn, naive guys are quitting now.
And despite having done no progress over this week, I'd highly suggest including dungeon/ub/alma rokens into the compensation pack. Someone made an unholy progress, tokened stuff that took literally dozens of dungeon runs (30~90 minutes depends) and losing it would piss people off way worse than having duped items somewhere in circulation. As a personal example, I mostly don't buy anything from market (ever since the first dupe rumors in spring I guess), and prefer to drop everything myself, in the worst case, I'd go for a linked item. If I were to play this week and make a handful of dungeon runs or spend around 2 hours on SB, I'd be extremely mad right now. No mea culpa or costume can compensate the literal time.