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AndersonMenez...'s profile
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Member Since : 2010-08-27
304 Posts (0.24 per day)
Most active in : Technical Issues & Bugs
posté December 10, 2014, 03:14:10 | #1
Nothing in Steam, or Asia, or french boutique. i can't acess the ogrine shop on game.


Thread : General Discussion  Preview message : #806748  Replies : 41  Views : 1456
posté December 02, 2014, 17:59:10 | #2

Quote (AndersonMenezes @ 09 September 2014 21:13) *

Quote (AndersonMenezes @ 15 August 2014 19:07) *

Quote (AndersonMenezes @ 11 August 2014 18:40) *
@Sabi - about the holiday topic, was closed so i will write here.

While u're on holiday, i keep checking my tickets, and 100 days is enough to be seen, read and answered? Cause they don't! I did create one more, i did reply my own ticket like u said (before u back), and nothing...

I did talk with 3xited in game, and ask him help too (like i did with u in forum/ankabox, with Troyle here on forum and ankabox, and with Woten in forum), and he asked me to send ankabox and he could try help me, i did and he did read my msg on ankabox. I have the print in game ansking him help and he saying back asking me to do in ankabox, and i thanks him.

@Sabi, i know isn't ur fault, and u are a employe like any other, but please try understand, we Customers, can't do anything about this problem, we do our part, we did report the bug in tickets, in topics, in ankabox, we tryed reach everyone who could help us, we keep coming here and post our tickets numbers, and the marjority just receive a "please wait, we are doing our best, we are going to improve, please be patiente".

We are doing this polited, and we are likeing begging for something we deserve... Shouldn't be a favor, u do the right, the right have to be done, and we keep begging and begging and the wrong still...

Please, i know u can do more for us, please, do! We need this be done, my case is 100 days, i'm still beggin for my things, while ppl did receive and are playing, Am I diferrent or less special? Please by God's Love, help us... PLEASE

Tickets number:

1069201
1069602
1142619
More 4 days and no answer. Almost 4 months without a single word from support service.
Support Please? from 5th May and no answers. U did rollback today to fix a issue, but my items have months without fixxing.
09/09 was my last ask for support service, i'm here on December keep asking, any answer? The bug happened at 5th may, almost 7 months, and no results? Happened again with the server and u did fix it asap, why mine can't be fixed? please... check my tickets please


Thread : Technical Issues  Preview message : #803995  Replies : 496  Views : 15326
posté December 02, 2014, 02:30:14 | #3
WTB: 2 Phoenix pets I want to buy 2 lvl 0 Phoenix pets, ankabox me. Paying kamas prefer, but if u nees frags or anything else, u can say. I can trade for sidekicks/boutique items.


Thread : Trade  Preview message : #803782  Replies : 1  Views : 115
posté November 30, 2014, 01:29:31 | #4
Can u fix it asap? the promotion finish in 24 hrs


Thread : News  Preview message : #802760  Replies : 10  Views : 504
posté November 30, 2014, 01:29:07 | #5
I'm trying, even in game shop, and i can't buy with discount.


Thread : News  Preview message : #802759  Replies : 10  Views : 504
posté November 25, 2014, 21:39:13 | #6
We from BRAZIL hope if any promotion happens, on black friday or cyber monday, we can buy things!!!!


Thread : General Discussion  Preview message : #800977  Replies : 16  Views : 698
posté November 21, 2014, 20:34:48 | #7

Quote (Picaro @ 21 November 2014 16:50) *
I am looking into the matter for those who are getting the message 'not available in your community.'

I don't have any concrete answers yet and I'm really sorry for that, but know that I'm investigating the matter and once I find out, I'll be sure to inform everyone!
Get my 2000 ogrines and gimme the costume, just that and i will be happy

P.S.: Anyone want to make a trade? I can buy something worthy from 2000 till 3000 ogrines, just to trade for the costume. XD
I'm from Brazil, but my entire life i played on Remington, my money is fine to buy ogrines, but my ogrines can't be used to buy the good deals. So nice...


This post has been edited by AndersonMenezes - November 21, 2014, 20:38:12.
Thread : News  Preview message : #799495  Replies : 37  Views : 1171
posté November 21, 2014, 13:59:59 | #8

Quote (Dexteerzinho @ 21 November 2014 13:00) *
This item is not available for your community. (y)
How u feel been excluded from a promotion again? Isn't sad be an outcast once more? Because it's that i feel when it happens, and isn't a new thing, right?


Thread : News  Preview message : #799269  Replies : 37  Views : 1171
posté November 21, 2014, 10:00:55 | #9

Quote (Sabi @ 20 November 2014 16:00) *
Today we celebrate the International Children's Day and we would like to do so with all of our International community by offering you special 20% discounts and other surprises until November 23rd only!From November 20th to the 23rd at 4:45 AM GMT / 11:45 PM EST / 8:45 PM PST, get your hands on these special discounts and other surprises to join us in this special celebration.

And here they come:


Infuntry Costume 2000 OG This costume will permit you to blend into the crowd without attracting any suspicious looks. Striped Bow Moew 2000 OG Striped Bow Meows are cross-breeds of Bow Meows and Sewer Bow Meows. Bow Meow specialists believe this species are a lot more intelligent and daring than the others. First Choice Kibble 125 OG This kibble is suitable for all pets and petsmounts.And that is not all, enjoy a 20% discount on the followings:
Emotes Raise your hand Cover your Ears Keep your Mouth Shut Cover your eyes Act shy Be fazed Blush with Shame Pet Dyes "Purreal" Incarnam Blue "Purreal" Caramel "Purreal" Harry Cotta "Purreal" Intense Gray "Purreal" Black
See you in the Shop!Click here
Another thing i come to site, but can't buy cause "not avaliable to ur comunity". First was the event/emote. Now this...? Just to ask, why i'm idiot to buy 45k ogrines, if i can't buy the pretty things that come to shop? Are u gonna say "sorry" every time something come and an entire comunity will keep outside?

P.S.: It's International children's day, but isn't too international, right? There's come black friday, i will hope our entire comunity can participate on this... Can i change my comunity in any place on my acc? Cause is so boring keep outside everytime.


This post has been edited by AndersonMenezes - November 21, 2014, 10:03:04.
Thread : News  Preview message : #799215  Replies : 37  Views : 1171
posté November 13, 2014, 20:43:51 | #10

Quote (AndersonMenezes @ 11 November 2014 18:03) *

Quote (Vrikull @ 11 November 2014 13:40) *
This code is not available in your community.

So Sad...
I'm from Brazil, but my entire Wakfu's life i played on Remmington... so nice an event which excludes ppl wanting to participate...
The event will end and some of players who discover the code can't gain the prize, so nice... Why would be different, the Gobbstock event happened months ago and i still not have my prizes, the pet eater bug happened 6th may, still no fix on my lack of answers on tickets, why i should care?


Thread : News  Preview message : #796142  Replies : 120  Views : 3715
posté November 11, 2014, 18:03:21 | #11

Quote (Vrikull @ 11 November 2014 13:40) *
This code is not available in your community.

So Sad...
I'm from Brazil, but my entire Wakfu's life i played on Remmington... so nice an event which excludes ppl wanting to participate...


Thread : News  Preview message : #795519  Replies : 120  Views : 3715
posté October 28, 2014, 03:18:52 | #12
I won the music band contest and didn't get the prizes. Ankama still need give me 3 months, title, deco thing. Me and friends got nothing XD. I still spend money on premium while the contest was before subscription system was turned on premium one, and still nothing XD

Should i spend time to create a nice photo to win a contest and don't get prizes again?


Thread : News  Preview message : #790968  Replies : 89  Views : 4039
posté September 10, 2014, 19:59:44 | #13
New Bug Stool The Baby Redwood Stool is bugged, before u could move it in 4 different positons, now only two, like the first age of Wakfu. Didn't try with another stools but i think the bug is general.


Thread : Bug Archives  Preview message : #773850  Replies : 0  Views : 94
posté September 10, 2014, 04:57:31 | #14
u can have less grind, just pay premium. If u can't, go play dofus, get kamas, trade ogrines, buy wakfu premium, and be happy. And if u think is sad, lose a item by bug and wait 4 months+ to get no answer by that, this is a big deal


Thread : General Discussion  Preview message : #773466  Replies : 7  Views : 553
posté September 09, 2014, 21:32:24 | #15

Quote (Sabi @ 09 September 2014 20:41) *
Well those Devs sure have been working really hard on this update and truly while we do not like the Community to have to wait due to bugs, we also made sure to take care of them a quick as we could.

This game update is a big change for Wakfu and you all have contributed to it, via the Beta server or simply by giving your feedback on the forums ever since Wakfu first started, now that is teamwork!

So l personally want to thank all of you to be part of this adventure for Wakfu as well as thanking the Dev team for their hard work.
Yeah they work a lot on this patch, and the pre-premium era, but i'm still waiting for support from the 5th May pet wipe/bug and no answers in noone of 3 tickets. I did talk with 3xited on French Ankama we can call on phone there and fix it asap. The international community don't have something like that? Cause i just want my items back, i bought with ogrines, and i bought this ogrines with real money directly from the site. This is not a bug this is a steal...


Thread : General Discussion  Preview message : #773195  Replies : 8  Views : 403
posté September 09, 2014, 21:27:44 | #16
Nothing to Ankama ir FAST, i'm waiting from 5th may i get my items back, and neither items/pet or answers on 3 tickets i have, all @sabi can say is please wait we are improving the support system. They should give me my items back before improve it, cause it's taking 4 months+


Thread : General Discussion  Preview message : #773190  Replies : 26  Views : 944
posté September 09, 2014, 21:22:17 | #17

Quote (AndersonMenezes @ 12 August 2014 17:17) *

Quote (AndersonMenezes @ 24 July 2014 00:40) *
They looked my ticket, but keep on silence. almost 80 days here... without answers without items...
Please, any help? Any support service?
Still waiting from 5th May...


Thread : Bug Archives  Preview message : #773187  Replies : 488  Views : 16918
posté September 09, 2014, 21:20:55 | #18

Quote (Matty-Ragez @ 09 September 2014 16:34) *
wow i'm glad I read this before I went on, I knew something like this might of happened and unlucky guys I hope you get your items back soon. :s
Last time this happened with me was in 5th May, still no answer in 3 tickets... So just wait and have patience, will be what @Sabi will say.


Thread : Bug Archives  Preview message : #773184  Replies : 5  Views : 187
posté September 09, 2014, 21:19:13 | #19

Quote (Tsukimara @ 01 September 2014 21:50) *

Quote (Sabi @ 18 August 2014 20:47) *
Hi AndersonMenezes!

I understand and I apologize again for the delay, I will recheck on this with the team tomorrow morning.

Also report to this so called "Team" to hire more staff, it is unacceptable that people need to wait this long for a fix.
I work in a Support & Service departement and I never ever ever accept that a fix takes longer than a work week.
Still no answers, they ask for time and patiente, and nothing...


Thread : Technical Issues  Preview message : #773181  Replies : 15  Views : 636