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AndersonMenez...'s profile
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Member Since : 2010-08-27
258 Posts (0.23 per day)
Most active in : Technical Issues & Bugs
posté Yesterday - 00:22:59 | #1
Move the nodes/forest/fields, could be a good point too. WTH u can move an entire house, but not a fertile field? XD


Thread : Suggestions  Preview message : #758075  Replies : 5  Views : 172
posté Yesterday - 00:16:29 | #2
3 months without any answer, i did post photos about the lack of support on my tickets, but i spend more time tacking, hosting on sites, and come here to show the 3 months without answers, then the time they could take on help me... And they gain money for this job... And i'm here, unemployed and needing support from a game i support paying subscription for more then 1 year and a half, with 1 more year of premium still to spend...


#1069602

# 1069201 


This post has been edited by AndersonMenezes - July 29, 2014, 00:17:16.
Thread : Technical Issues  Preview message : #758073  Replies : 385  Views : 8471
posté July 28, 2014, 06:33:13 | #3
Same here, tickets:

#1069602 and # 1069201 


Thread : Technical Issues  Preview message : #757883  Replies : 2  Views : 78
posté July 26, 2014, 06:54:20 | #4
YAY, gz to us!!! I love this feeling, i hope now they can answer my tickets, 80 days without answers... T.T


Thread : News  Preview message : #757409  Replies : 8  Views : 2167
posté July 24, 2014, 14:41:35 | #5
The time goes by and i feel i'm alone when i talk about support, i got tickets with 80 days without any answers, friends got bug too and none answers too, guilds dissapears and no answers, no fixes, ppl win contest and should get costume 'first' on game, and another ppl receiving the contest's constume but the winner don't... Ankama is turning a total chaos? a ruleless land? Where's Troylle on this days? I begin to miss him.


Thread : Bug Archives  Preview message : #756806  Replies : 25  Views : 461
posté July 24, 2014, 00:40:07 | #6
They looked my ticket, but keep on silence. almost 80 days here... without answers without items...
 


Thread : Bug Archives  Preview message : #756634  Replies : 476  Views : 10892
posté July 23, 2014, 20:04:41 | #7
Nice events, when will come a big event to answers tickets? And give our items back after almost 3 months?


Thread : News  Preview message : #756556  Replies : 8  Views : 1336
posté July 20, 2014, 18:19:27 | #8
Ti's a lie, on the topics about this, some ppl got the pets back, and items too, they took 2 months and a half to delivery u an answer and lie on clean face... it's a bad support ever.

Now i want to know about what Sabi have to say, ppl let the bug pass over 2 months and a half and now they say things different, soon the topic will be closed, or something will be changed, but ppl who reported and got the items back are happy by there, and us without any answer...


Thread : Technical Issues  Preview message : #755486  Replies : 5  Views : 271
posté July 20, 2014, 03:17:14 | #9
My ticket have 70+ days too without fix or answers... any support please?
#1069602
#1069201


Thread : Technical Issues  Preview message : #755365  Replies : 2  Views : 64
posté July 19, 2014, 16:02:15 | #10
My ticket have 70+ days too without fix or answers... any support please?
#1069602
#1069201


Thread : Bug Archives  Preview message : #755263  Replies : 3  Views : 82
posté July 17, 2014, 07:46:32 | #11

Quote (AndersonMenezes @ 11 July 2014 18:42) *

Quote (AndersonMenezes @ 30 June 2014 06:02) *
What I can say?

Create in same day, one in English another in Portuguese. That showing is 1 month ago the last activity is cause i asked for some answer and they didn't, no answer on both.



Quote (AndersonMenezes @ 30 June 2014 06:02) *
What I can say?

Create in same day, one in English another in Portuguese. That showing is 1 month ago the last activity is cause i asked for some answer and they didn't, no answer on both.
+2 days more adding to the 'no answer' stat. Can someone help me please? Is 2 months lost of my life.
+11 days, no support. Someone can rly help me? My pets and items are gone, i payed for my tofu, ogrines, and that ogrines i bought with real money from u Ankama, so do something!
69 and 70 days, someone can help me? should i create another ticket? sent ankabox msg to Sabi no answers, any help please?


Thread : Bug Archives  Preview message : #754628  Replies : 476  Views : 10892
posté July 17, 2014, 07:45:40 | #12

Quote (AndersonMenezes @ 11 July 2014 19:10) *

Quote (AndersonMenezes @ 07 July 2014 19:48) *

Quote (AndersonMenezes @ 04 July 2014 08:42) *

Quote (AndersonMenezes @ 03 July 2014 02:54) *

Quote (AndersonMenezes @ 30 June 2014 06:03) *
Every day i check, no answer at all, can u turn it faster Sabi, or we will never get our things back?
Maybe is time to say Later Later Later then soon soon soon...

+1

Did i need to spend time counting how much days without answers? Want me to post here everyday just to prove i CAN do look a simple ticket, and SUPPORT CAN'T?
One more day, support please? Anyone?
One with 61 days another with 62. Any support please? I know there's a delay, but 61/62 days are too much, aren't? Please someone help me...
65 and 66 days, please? I even sent ankabox to u Sabi...
69 and 70 days, support please?


Thread : Technical Issues  Preview message : #754627  Replies : 385  Views : 8471
posté July 13, 2014, 10:00:26 | #13

Quote (ntall1 @ 13 July 2014 08:30) *
No need to be rude to the guy. Ankama support times are unacceptable. This can not be denied. He may have to be patient for the recent issue, but the pet one is already old, and ignored. He has every right to complain.
The sadly thing he isn't the only one, got the same bug with 3 accounts, 3!!! almost 70 days, 2 tickets sent, ankama box to Sabi, and Troyle, no answer till right now... I check everyday at least 3 times... They keep saying will get better, they care about us, the problem is, it's not seems to be true actually...


Thread : General Discussion  Preview message : #753612  Replies : 8  Views : 340
posté July 11, 2014, 19:16:26 | #14
Good news to everyone, yay. But now can we have a proper suport? Keeping saying will be better don't make it better for real.

Still waith 65 days for a support, for a single answer, for things i bought with ogrines, and those ogrines was bought with real money from you Ankama. so... lets work?


Thread : Changelogs  Preview message : #753212  Replies : 100  Views : 4619
posté July 11, 2014, 19:10:09 | #15

Quote (AndersonMenezes @ 07 July 2014 19:48) *

Quote (AndersonMenezes @ 04 July 2014 08:42) *

Quote (AndersonMenezes @ 03 July 2014 02:54) *

Quote (AndersonMenezes @ 30 June 2014 06:03) *
Every day i check, no answer at all, can u turn it faster Sabi, or we will never get our things back?
Maybe is time to say Later Later Later then soon soon soon...

+1

Did i need to spend time counting how much days without answers? Want me to post here everyday just to prove i CAN do look a simple ticket, and SUPPORT CAN'T?
One more day, support please? Anyone?
One with 61 days another with 62. Any support please? I know there's a delay, but 61/62 days are too much, aren't? Please someone help me...
65 and 66 days, please? I even sent ankabox to u Sabi...


Thread : Technical Issues  Preview message : #753210  Replies : 385  Views : 8471
posté July 11, 2014, 19:08:20 | #16
@Troyle, hi, is amazing to see u. Could u check ur ankabox please? Is too important about a bug from 2+ months ago, without any reply on suport area.

@Topic. Guys, i know is sad, but i have hope for u. besides what have said, i think good things will come on future, BR/PT comunity gained a server, a translation, a site and a dedicated forum for the speakers of portuguease language. So i can see with bright eyes ur future, soon they will fix. Keep holding on, and u're not alone. Best luck for u, i will pray.


Thread : General Discussion  Preview message : #753209  Replies : 65  Views : 1560
posté July 11, 2014, 18:42:42 | #17

Quote (AndersonMenezes @ 30 June 2014 06:02) *
What I can say?

Create in same day, one in English another in Portuguese. That showing is 1 month ago the last activity is cause i asked for some answer and they didn't, no answer on both.



Quote (AndersonMenezes @ 30 June 2014 06:02) *
What I can say?

Create in same day, one in English another in Portuguese. That showing is 1 month ago the last activity is cause i asked for some answer and they didn't, no answer on both.
+2 days more adding to the 'no answer' stat. Can someone help me please? Is 2 months lost of my life.
+11 days, no support. Someone can rly help me? My pets and items are gone, i payed for my tofu, ogrines, and that ogrines i bought with real money from u Ankama, so do something!


Thread : Bug Archives  Preview message : #753200  Replies : 476  Views : 10892
posté July 10, 2014, 05:42:53 | #18
I went go to new PT/BR forum to ask help, cause here they don't. Hope something changes =x


Thread : Technical Issues  Preview message : #752658  Replies : 8  Views : 367
posté July 09, 2014, 04:05:32 | #19
QUESTION: If u have to choose in what server u will gain your subscription, what happens with who had already sub? If i have 3 months, when go premium will be in all servers, and after that i will have to choose, will be random, or u will have a algoritm rule to choose the server?

I can see ppl locked in some server which don't plays XD

BTW: Will u guys sell SUPPORT on boutique? i would be glad to buy an couple of answers on my tickets with 65 days old.


Thread : News  Preview message : #752340  Replies : 70  Views : 1700
posté July 09, 2014, 03:38:32 | #20
Support will come soon. Maybe in a future revamp.


Thread : News  Preview message : #752335  Replies : 20  Views : 778