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Community Manager * Member Since 2013-07-08
posté July 23, 2014, 18:08:04 | #1

Quote (FeldePard @ 23 July 2014 09:44) *
The account chest... it is available if you are a booster pack possessing member. However, what becomes of the stuff in the account chest if your booster ends? Is it stuck in limbo? Does it disappear? Can you remove from it but not add to it?

Thank you for that question Feldepard

And you had one of the correct answer, basically once the Booster Pack days runs out, you will still have access to the chest only to remove items but you will be unable to add any in it.


Thread : General Discussion  Preview message : #756527  Replies : 6  Views : 257
Community Manager * Member Since 2013-07-08
posté July 22, 2014, 15:58:36 | #2
Hi everyone,

Thank you for your patience during the implementation of the update, all the servers are available and online.


Thread : Server Status  Preview message : #756055  Replies : 1  Views : 2478
Community Manager * Member Since 2013-07-08
posté July 18, 2014, 22:24:59 | #3
WAKFU Update 1.35 - 22.07.2014 Hello,

The WAKFU servers will shut down for maintenance this Tuesday, July 22nd starting at 6:30 AM GMT / 1:30 AM EST / 10:30 PM PST (Monday 21st), while we deploy the new WAKFU Update.

The detailed July update: "Mount Up!" changelog can be found: Here.

We will keep you updated on the progress of the update, which may last for approximately 4 hours .

Thank you for your patience.


Thread : Server Status  Preview message : #755111  Replies : 1  Views : 2478
Community Manager * Member Since 2013-07-08
posté July 18, 2014, 21:06:32 | #4

Quote (TommyTrouble @ 17 July 2014 12:09) *
[Sabi], could you post us a translation of [Dy7]'s comments on Osamodas and Control/CMC changes for the July Patch?

It's a really interesting idea, but it's kinda hard to get a grip on what exactly is being said there, reading it through Google Chrome.

THANKS!

I have asked [Dy7] to also participate.

But! Now that the changelog has been updated today, we have added the details there, so make to go check it out: Click here.


Thread : Changelogs  Preview message : #755085  Replies : 100  Views : 4595
Community Manager * Member Since 2013-07-08
posté July 16, 2014, 19:06:11 | #5
Thank you for the report, the servers are up and running but I will keep an eye on them as well.

Here is also a link to one of my replies that may help with connection issues: Here.

*Moved to technical issues forum.


Thread : Technical Issues  Preview message : #754509  Replies : 3  Views : 168
Community Manager * Member Since 2013-07-08
posté July 16, 2014, 18:30:03 | #6

Quote (TommyTrouble @ 15 July 2014 19:42) *
Yeah, FR side has had oodles of new info for a few days now. Show us what you can do, Sabi!

Awe thank you for the support, the list of temporary change was also updated today.

As the update section of the website has a new layout, I want to take a minute to show you how to make the best use out of it, so that you can all find the right information quicker:

First when you do get to the update's section page: Click Here.

You will notice the list of all the past and present changelogs with the latest one on the top of the list.

Click on the update that interest you and you will then see 2 options "Introduction" and Details", as shown in the image below:



"Introduction" will show you a summary of the main changes that are highlighted for quicker access.

"Details" will then list all the detailed information and all the offered changes which are part of the changelog.

I hope this quick guide will help you to stay updated on all the information, and the Petsmount are coming! So make sure to go check out all the new changes.  


Thread : Changelogs  Preview message : #754505  Replies : 100  Views : 4595
Community Manager * Member Since 2013-07-08
posté July 15, 2014, 04:52:56 | #7
This is a feature that the team has been looking into but I do not have concrete new information on this yet.

We understand that is is important to be bale to find groups and have seen many great ideas shared by the community on that subject already.  


Thread : General Discussion  Preview message : #754061  Replies : 6  Views : 277
Community Manager * Member Since 2013-07-08
posté July 11, 2014, 16:56:11 | #8
Hi guys,

I must say first thank you for helping each other out with the information, it helps your little Sabi to check on things while you do so.

Here is an answer that I have posted in a different thread regarding the same subject: here.

In other words yes it is linked to accounts that have had their subscription run out between the 8th and the 10th and were no longer an active subscription but we are looking into it.


Thread : General Discussion  Preview message : #753164  Replies : 12  Views : 337
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 19:00:00 | #9
[WIP] July's Changelog - Now Available

Petsmount


Petsmount will be added to the game! You can get them in 2 ways: either via an in-game quest (level 35), or by buying them via the Shop. The Petsmount are creatures you can ride and you will not only move faster, but also to acquire additional stats (just like the Pets).

Adventure islands


Drago-Express and Phoenix: Following the addition of the mounts and in order to enhance the interest, many Drago-Express locations will be changed or added or deleted. However, our goal remains to still centralize the means of transport (Drago-Express, Zaaps, etc.) as much as possible to the “Key” locations of the game. These changes will not affect the Nations at the moment.

Items


Relic’s fragments: Obtaining relic fragments relic outside of a Hardcore dungeon seemed a little too rare for us, therefore we will change their rates from 0.1% to 0.2% on normal monsters, and 1 % to 2% on the normal boss. While it remains low but we must remember that this is an extra method of obtaining them (in addition to the Hardcore mode dungeon and related achievements) and that there is no threshold of PP required for these fragments, allowing those whose gain XP solo or small groups to obtain them too.

Reconnecting in Combat


If you log out or exit the game while your character is in combat, it will return to the battle when reconnecting. Caution: Monsters continue to play their rounds during the time your character will be disconnected from combat. Despite the different tests that were done (including beta), if we see problems with this new feature, we will disable it to ensure a maximum of playing comfort. We also plan to improve it compared to its current version: you will be kept informed of these developments as needed.


For the complete list of changes: Click here.



Thread : Changelogs  Preview message : #752879  Replies : 100  Views : 4595
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 18:47:40 | #10
Hi guys!

Let's try to answer some of your questions, shall we? *Cracks knuckles*


Quote (Deviched @ 10 July 2014 16:55) *
Well I know I was playing a beta, but it hurts a lot more when even the announcement says that it's been in beta.

WAKFU the game wasn't a Beta but this is actually the Open Beta of the new business model change which is why we used the words "Open Beta" to describe it, when it is basically an introduction period before its official release.


Quote (Ranmaru1 @ 10 July 2014 16:59) *
Guys...Why i can see dofus icon on wakfu site(up).

We are still fixing a few visuals here and there and this should be corrected shortly but thank you for the report.


Quote (Melonmochi @ 10 July 2014 17:27) *
Sent you an Ankabox Sabi, having a bit of a dilemme.

Ok, I will check on it, but again I am experiencing delays on responses to my Ankabox messages, due to focusing on the new change for WAKFU, so I recommend to reach out to our support service first.


Quote (SkyUA @ 10 July 2014 17:27) *
OBT star? Whay i cant play?

I have responded to the thread in the technical Issue forum that may give you some solutions and pointers: here.


Quote (Nneko @ 10 July 2014 18:27) *
As we are in the new chapter of WAKFUU now, Will be there a new international server opened by July 24th?

it is indeed a new chapter for WAKFU starting today.

We are not currently planning on opening any new international server by July 24th but all the servers were optimized to be able to have a bigger population of players on them.


Thread : News  Preview message : #752819  Replies : 25  Views : 1680
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 18:25:50 | #11
Hi guys,

Are you still experiencing connection issues, the servers are back up and running as informed in the maintenance thread: here.

Here are a few solutions to try:

  • First to try to disable your firewall (while closing everything else connected to the internet) to see if it is a firewall issue.
  • Then to make sure that the following ports are open: 5556, 5558, 143 & 443 (TCP).

If this doesn't resolve the issue please contact our support service: here.


Thread : Technical Issues  Preview message : #752810  Replies : 6  Views : 620
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 15:59:55 | #12
The servers are reopened, it is now time to repopulate them!

Thank you for your patience during the maintenance and we hope that you enjoy this new Open Beta period for WAKFU!


Thread : Server Status  Preview message : #752739  Replies : 3  Views : 3344
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 15:57:18 | #13
Hi everyone,

As you might have noticed the website also had a revamp of its own! We kept its final look as a surprise to you and hope that you will enjoy it.

The maintenance is still on going but in the meantime we have also made available a form for any international Dathura players who would like to still have access to continue to play on Dathura: Click here.

An FAQ is available also to answer your questions: Click here.


Thread : Server Status  Preview message : #752737  Replies : 3  Views : 3344
Community Manager * Member Since 2013-07-08
posté July 10, 2014, 01:30:02 | #14

Quote (Cairen @ 08 July 2014 17:13) *

That is exactly it! the Dev team is actually truly working hard on nailing bugs and making use of the Beta server as well.

Thanks to your reports, that do not go noticed by the way (even when I do not have enough time to reply to each one), we are all contributing in helping improving WAKFU for the best.


Spoiler: (highlight to show)
I am also using this thread to let you know that I have updated our FAQ to get you prepared for our big day tomorrow with more information in case you have missed my replies on the official threads: Click here.
 


Thread : General Discussion  Preview message : #752619  Replies : 36  Views : 1034
Community Manager * Member Since 2013-07-08
posté July 09, 2014, 23:52:53 | #15

Quote (Neneko88 @ 09 July 2014 22:03) *
Grou was very special to us, we want to wish him goodbye

The very first thread turned into an attack to Grou, which isn't tolerated on these forums, but I will allow your good judgement to keep this thread from derailing and becoming such thing again.

Therefore I will translate Grou message's for you guys here:

"Hi all,

I have to tell you that I have changed project within Ankama. I started the switch in early May and it was only meant to be temporary, but led to another new project that has grown in importance since, so I will now work on it full time.

I can not even tell you about this new project but we will do so when possible.

The work on the classes will be done by the GD team. For the design document on the Sram class, it is quite possible that it be revised depending on what the GD team seems necessary. I can give them a helping hand if needed but for now nothing is planned.

Anyway, I am very pleased to have worked on WAKFU and I hope I managed to answer some of your expectations. I learned a lot from the community, sometimes in pain (little dedication to trolls in the deep forests ^ ^) and I am convinced that a community can really bring a lot to the game's future. The hardest part is to have the time to stay close to the community and be able to sort the information out for ideas!

I wish you all a great adventure.

Grou"


Thread : General Discussion  Preview message : #752592  Replies : 25  Views : 764
Community Manager * Member Since 2013-07-08
posté July 09, 2014, 23:35:30 | #16

Quote (Multimediapanda @ 08 July 2014 00:58) *
Do players who are having their subscription time converted to bonus time also get mystery boxes?

Mystery boxes will not be included in the conversion of remaining subscription days to Booster Packs days.


Quote (Eirii @ 08 July 2014 01:18) *
Are you going to do anything about the errors that occur for people when they try to buy ogrines? Otherwise... Not sure how this is gonna play out.

We are currently working on improving the payment system but if you do encounter any issues please contact our support service.



Quote (Ricesoup @ 08 July 2014 01:22) *
can you still gift subs?

Unfortunately this will not be an available option to be able to gift Booster Packs to friends.


Quote (Jrmint @ 08 July 2014 01:56) *

Quote (AiDn @ 08 July 2014 01:50) *
Hmm...What's mean '' latest area/update'' ?
Also, how long will it be exclusive? 30-days or until the next, next update?

I understand that this has been an obscure area to understand. First, I want to confirm that this doesn't concern the Beta server and only the regular servers.

Basically all the features will be accessible to everyone but only certain new content which we will make sure to inform the community about, will be available to the players purchasing the 30 or more Booster packs.

For example: Srambad to be available first as a new content to those players until the next update, then it will become available for everyone, so it gives those players a preview access to new content before everyone else.


Quote (aquabeauty @ 08 July 2014 02:50) *
Ok thanks for the Origine Cost. We are truly more interested in the $ to Origine cost though. Basically, I want to know the value of my $ which you are still not giving us on this post.

1. What origine packs will become available if there are any?
2. Can you gift subscriptions to other accounts?


Also the price of subscription basically stays the same. You just switched us from currency to crappy Origine practices. Which always leaves us with left over Origines.

3. Will we still get pets//pp candy//wis candy with our subs or are we completely moving towards a system where we must buy these and p2w?

1. We will inform the community if any changes to the Ogrines packs are made but we have made note of the community's feedback on the subject.

2. Already answered above, the Booster Packs will not be giftable.

3. No, the subscription gifts will be entirely replaced with the Booster Packs gifts already described in a previous news: here.

I hope this helps answer some of your questions.





Thread : News  Preview message : #752583  Replies : 70  Views : 1696
Community Manager * Member Since 2013-07-08
posté July 08, 2014, 21:26:22 | #17

Important change!



This special weekly maintenance is now pushed to Thursday July 10th at the same time!

The level cap increase to 155 and the creation of new accounts for the FR community to have access to Remington and the new business model change is also pushed to that date.

Thank you for your understanding and patience.


Thread : Server Status  Preview message : #752248  Replies : 3  Views : 3344
Community Manager * Member Since 2013-07-08
posté July 08, 2014, 17:00:00 | #18
Level Change and Hardcore Mode! So far you wandered cheerfully and almost carelessly in the streets of Srambad. Perhaps you happen to stumble on a bone or two, nothing too bad so far but... Today, everything is different! MuahahaAHAHAHA!The Srambad Dungeon is now available also in Hardcore mode, the time to laugh is over! We aren’t sure if you will come back this time when you enter using the same door than the one of the "normal" dungeon and here's what awaits you...
 
The characteristics of the monsters has increased:
 
  • +5 levels
  • HP x 1,25
  • +50% Damage
  • +75% Resistances

An the boss (who might have changed name) will offer you a few surprises and extra rewards! When he was still in his easier version, he was already a vicious, terrifying and devastating creature, you can only imagine what he may be now...

Mind you, there is another convenience for us to have opened this hardcore version of the Dungeon, since we are taking the opportunity to increase the character level from 150 to 155 but this will be on Thursday July 10th! Are you ready for this?

 


Thread : News  Preview message : #752244  Replies : 20  Views : 770
Community Manager * Member Since 2013-07-08
posté July 07, 2014, 18:52:23 | #19
Hi guys,

I apologize for any delays in my replies but I can also now confirm that the reward packages will be based on the total amount of your subscription days. What will remain of your subscription time at the change of the business model will be converted into Booster Pack days as previously shared with you.

I will include this in the FAQ with concrete examples.

We are also planning upcoming news to share with you the new pricing model and the different server access per community, so a lot of exciting information is coming your way, stay tuned!



Thread : News  Preview message : #751942  Replies : 195  Views : 5389
Community Manager * Member Since 2013-07-08
posté July 07, 2014, 18:01:01 | #20
Weekly Maintenance Change - Thursday 10/07 Hi everyone,

The weekly maintenance will be pushed back to Wednesday 09/07 Thursday 10/07 for this week at 7 AM GMT / 3 AM EST / 12:00 AM PST

This maintenance will also be longer than usual but we will keep you updated on the return of the servers.

This maintenance will implement the business model change as well as unlocking a certain game content, which we will tell you all about it soon!

Thank you for your understanding and patience.


Thread : Server Status  Preview message : #751928  Replies : 3  Views : 3344