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Community Manager * Member Since 2013-07-08
posté August 25, 2015, 20:06:41 | #1
Unexpected Phaeris Server Restart - 25.08.15 Hello everyone,

The Phaeris server was restarted following a crash, which is now resolved.

We would like to apologize for any inconvenience and thank you for your patience and understanding.


Thread : Server Status  Preview message : #901640  Replies : 0  Views : 316
Producer & Lead Game Designer * Member Since 2009-09-18
posté August 18, 2015, 16:00:00 | #2
The Heroes System - Companions This is the second Devblog on the Heroes system. We’re going to go into more depth on the whole idea behind companies, on how they work exactly and on the gifts that are associated with the system.

What are companies?

The idea behind companies came from the desire to provide players with a new kind of vision. Instead of a player’s account being centred on a character, the strategy can now be based on a team of characters. The aim is two-fold for the game developers: create and implement a multi-character management system and offer gamers the chance to fully understand the concept of a game Hero.
 
In other words, the player’s account rather than the player’s character is being given form. Not only is a company a group of characters (all characters linked to an account), but it also gives rise to a number of varied rewards for those players who invest themselves in the Heroes system: the more characters you have and the more experienced characters you have in your account, the higher the level of your company.
 
Finally, the company system allows for an easy management system in terms of character/companion group creation across a specific interface. To resume, the player no longer takes on the role of an individual character, but becomes the leader of a group of Heroes and companions – with a total of three being played at any given time. 
 

Why companies?

Our ambition with this system of Heroes is to approach traditional RPGs in terms of classic tactics in which players take on the roles of a group of adventurers and explorers. A group has the ability to be more developed in terms of strategy and to be epic when it comes to combat. It is not unusual, in great classics of this genre, that the player is behind a group of heroes and is given the opportunity to select a certain number of them with which to play (often three), with the added possibility of being allowed to change the composition of the team mid-game. The WAKFU Heroes system follows this exact same game mechanism.
 
Although at a first glance, this system appears simple, in reality, it is exceptionally difficult to put into practice – especially as the game was not initially designed to cope with a development such as this. Much of the content and many mechanisms were developed for a single character: all in-game politics (laws, elections, becoming an outlaw, etc.), the PvP mode, all interactions between players and also the game ecosystem. This has meant we’ve had to find technical and design solutions to offer a service without compromising on the quality of the game (particularly for those who don’t wish to use this system). This has meant finding the best solution to meet all needs without impacting on the fundamentals of the game.
 

Companies – in practice:

In order to be able to use a company or a Hero, the player must first create a company. To do this, simply go to the “Company” interface, which will replace the current “Sidekicks” interface. Please note: a single account can manage ONLY ONE company. A leader must be chosen. This must be one of the lead characters in the company. This choice is extremely important because it implicates what nation the entire company belongs to AS WELL AS the leader’s guild. In order to integrate another character to an account, the character must belong to the same nation and guild (or no guild) as the leader.
 
Some of you are already screaming out that you don’t understand a thing! We hear you. You want to know why it has to be like this, don’t you? Well, unfortunately, it’s a technical constraint within the game mechanics and cannot be avoided. If you think about it, it’s logical… in the sense that a company can hardly go off and tackle a massive adventure if there’s trouble in the ranks.  A group needs to be harmonious and connected! The aim is that players start to feel a real sense of belonging to their nation and guild. What initially looks like a constraint should lead to progressing more smoothly through the game guild versus guild (GvG) and nation versus nation (NvN).
 
However, a player can change the leader whenever they choose and select one from another guild or nation. 
 

Let’s venture a little further…

Each company will have a progression system. This will be known as a rank. The idea is pretty simple: each character level in an account gives three levels to the company and each Sidekick level in an account gives 1 level to the company.
 
For example, you have a shadowy Sram at level 58, a pretty Sadida at level 41 and a gallant Iop at level 72: the level of the company would be (58 + 41 + 72) x 3 = 513. If you look at the reference table below, you’ll see that your company will be ranked 2 (Squire Grade), between levels 251 and 630.
 
 

Min Level Max Level Rank Grade
1 250 1 Groom
251 630 2 Squire
631 1140 3 Apprentice
1141 1780 4 Disciple


You can now calculate your own company level as well as its grade! Every time you reach a new grade, you’ll see some rewards appear on your account: titles, super-emotes, equipment, costumes and even a new type of mount! These rewards remain cosmetic only as we would not want to upset players who’ve chosen not to use Heroes.
 

The price of the service

As indicated in the previous Devblog, the price of the service will be recurrent and of a limited duration (somewhat like the booster packs and subscriptions currently available). You will have the choice between 1 slot and 2 slots of characters for a duration of 7 days or 30 days.

 

 
The last instalment of these Devblogs on the new Heroes system, in which we will take a closer look at the price and at how the service will work with a subscription or booster pack,  will be published very shortly...  so see you soon!

http://www.wakfu.com/en/mmorpg/news/devblog/tickets/442368-heroes-system-companions


Thread : Devblogs  Preview message : #899382  Replies : 326  Views : 5728
Community Manager * Member Since 2013-07-08
posté August 15, 2015, 02:14:15 | #3
Beta Server Update - 14/08/15 Today we had a Beta server update and to stay updated on the changes, the list can be found here in French: Here.

The changes focused on the Heroes System.


Thread : Server Status  Preview message : #898486  Replies : 4  Views : 683
Community Manager * Member Since 2015-04-14
posté August 13, 2015, 16:30:00 | #4
Compensation: Forfut Frenzy Update Due to the Forfut Frenzy update downtime and subsequent hotfixes, we will be offering a compensation package for Twelvians: ten days of Booster time, a costume, an emote and some growth kibbles!  On top of that, we will also have two Bonus XP Weekends to help you catch up with your adventures in the World of Twelve.


We understand that the recent update and the downtimes that followed caused disruptions to your play, so in order to compensate you we will be offering the following: 
 

  • 10 days of Booster time (for those who had an active Booster, or purchased a Booster since the 1st of June.)
  • 2 weekends of Double XP in Combat, Crafting, Kamas, and +5% Prospection bonus on Nox, Remington, Phaeris and Amara. The first will be on the 22nd of August (0:01 AM server time) to the 23rd of August (11:59 PM server time) and the second on 5th of September (0:01 AM server time) to the 6th of September (11:59 PM server time)
  • Whisperer Costume
  • Sitar Emote
  • 5 Growth Kibble


The Booster time will be applied to the applicable accounts lasting from the 21st of August to the 31st of August.  And the additional items will be sent out in batches next week, so be sure to check your gift box from time to time! 

Please accept our apologies for the downtime and disruptions to your Wakfu time!




Thread : News  Preview message : #894533  Replies : 106  Views : 3388
Community Manager * Member Since 2015-04-14
posté August 12, 2015, 09:39:22 | #5
The servers are now back online and the hotfix has been deployed!




Thread : Server Status  Preview message : #897479  Replies : 1  Views : 3652
International Community Manager * Member Since 2014-11-03
posté August 11, 2015, 16:39:40 | #6
The server is now back online!

Apologies for the inconvenience caused and thank you for your patience in the meantime!



Thread : Server Status  Preview message : #897078  Replies : 1  Views : 1290
International Community Manager * Member Since 2014-11-03
posté August 11, 2015, 15:50:57 | #7
Hello folks,

Thank you for these reports, after receiving them we spoke with the team and confirmed that there was an issue. During the migration the server did not restore the correct back-up of Phaeris and as a result, we'll now be restoring the correct back-up.

However, this does mean that the server will be reverted back to the state it was in prior to the maintenance of this morning.

We will be shutting down Phaeris for maintenance and all the details can be found by clicking here!

Thank you for your understanding and we apologise for both the (now) rollback and the downtime.


Thread : General Discussion  Preview message : #897060  Replies : 41  Views : 2454
International Community Manager * Member Since 2014-11-03
posté August 11, 2015, 15:30:02 | #8
Emergency Maintenance (Phaeris) - 11.08.15 Hello everyone,

Following the recent server migration of Phaeris, we did not restore the correct back-up. We will now be restoring the correct one, from before the maintenance.

We will come back to you as soon as the servers will be brought back online.

Thank you in advance for your patience and understanding.


Thread : Server Status  Preview message : #897058  Replies : 1  Views : 1290
Community Manager * Member Since 2015-04-14
posté August 11, 2015, 10:59:08 | #9
Hello everyone,

We wanted to explain to you, directly, what the current situation regarding WAKFU is:

  • Combat Placement Bug (or, the Timeline issue): We now have a fix. It’s directly related to a modification we made on our local test version of WAKFU. We discovered the solution to the issue when it no longer appeared on our test server.
  • Beta Server: Our initial aim was to allow all of you to test our latest modifications, but unfortunately, we encountered an issue with one of our tools. Since our most recent update to the Beta server, the specific tool has been unavailable. However, our developers have now fixed the Beta server and it is up and running. Our priority, however, is the live servers.
  • Compensation: The compensation is coming and we’ll be announcing it when things are stabilized.
  • Hotfix: We will be applying the hotfix as soon as possible (we estimate within the next few days.)

Ultimately, we’re dedicated to making sure that the consequent issues that have been present after our hotfixes will be dealt with and we would like to thank your continued support, and your continued understanding, until then!


Thread : Changelogs  Preview message : #896994  Replies : 19  Views : 3100
International Community Manager * Member Since 2014-11-03
posté August 07, 2015, 11:25:48 | #10
Beta Server Downtime - 07/08/2015 Quick announcement.

As of yesterday, the Beta server encountered a problem, and at the same time, crashed. Therefore, the Beta server is currently unavailable.

There's no estimate to when it will be back online, but we will communicate when that is.


Thread : Server Status  Preview message : #895692  Replies : 3  Views : 665
Community Manager * Member Since 2013-07-08
posté August 05, 2015, 03:08:45 | #11
Hi everyone,

Thank you for helping each other out on the changelog of today's hotfix.

I do apologize for any delays on it and it can now be consulted: here.


Thread : General Discussion  Preview message : #894927  Replies : 12  Views : 1020
Community Manager * Member Since 2013-07-08
posté August 05, 2015, 03:07:08 | #12
Hi everyone,

The full changelog of today's hotfix can be found: here.


Thread : Server Status  Preview message : #894926  Replies : 2  Views : 2824
Community Manager * Member Since 2013-07-08
posté August 05, 2015, 03:04:38 | #13
Hotfix 1.43.4 - 04.08.15

Here are the list of the changes implemented with the fourth 1.43 hotfix to the game update “Forfut Frenzy” on the 4th of August 2015. 

Quest

  • The “Elementary my Dear Lebbocq” quest no longer requires a restat - so it will be possible to finalize it.
 

Combat

 

General

 
  • Players will no longer be blocked when a place is validated in combat mode. 
 

Resources

 
  • The win rate for rare fish now stands at 10%. The quantity required in a craft will be multiplied by 10 (except for Reincarnated Breaded Fish which will be multiplied by 5). Here is the list of the concerned fishes:
    • Cinder Dragocarp
    • Meteorite Eel
    • Flying Maskerel
    • Royal Grawfish
    • White Perch
    • Orchestral Chehorse
    • Buttfish
    • Ruffled Pirhiana
    • Poisoned Bone
    • Iridiscent Kamasandre
    • Mili Seacod
    • Reincarnated Breaded Fish
 

Gift Interface

 
  • The number of gifts displayed has been modified and is no longer limited to 6 tabs. This limit depends on the number of gifts on each tab. It means more gifts can be displayed and the warning message will appear less frequently.


http://www.wakfu.com/en/mmorpg/news/patch-notes/437749-hotfix-1-43-4-04-08-15


Thread : Changelogs  Preview message : #894925  Replies : 19  Views : 3100
Community Manager * Member Since 2013-07-08
posté August 04, 2015, 17:56:40 | #14
Hi everyone,

The Dev team has resolved the issue with the add button missing from the Sidekick interface.

We have deployed a client patch that didn't' require a server downtime, therefore we would like to invite you to restart your game client in order to see it resolved.

Thank you for your patience while we were resolving this.  


Thread : General Discussion  Preview message : #894766  Replies : 15  Views : 878
International Community Manager * Member Since 2014-11-03
posté August 04, 2015, 15:43:22 | #15
The servers are now back online and the hotfix has been deployed!

The hotfix has fixed some of the critical issues that previous hotfixes did not: the 'combat timeline' and 'rare fish' errors.

A full changelog of the changes will be posted soon.


Thread : Server Status  Preview message : #894691  Replies : 2  Views : 2824
Community Manager * Member Since 2015-04-14
posté August 04, 2015, 12:29:32 | #16
WAKFU Update 1.43 Hotfix - 04.08.15 Hello!

The servers will shut down today (the 4th of August) starting at 1:00 PM GMT / 8:00 AM EST / 5:00 AM PST to deploy a hotfix.

The details of the changes can be found soon and we will update the community on the reopening time of the servers.

Thank you for your patience and understanding!


Thread : Server Status  Preview message : #894606  Replies : 2  Views : 2824
Community Manager * Member Since 2013-07-08
posté August 03, 2015, 19:27:41 | #17
Hi everyone,

The Dev team is hard at work to continue fixing a lot of remaining bugs from the last game update, here is a preview of what is currently happening:

  • Rare fishes: resolved and validated
  • Combat launch issue: normally resolved and validated
  • The gift interface spam: resolved but not 100% validated on our local server and we will keep you informed as soon as confirmed.
  • The "Elementary, My Dear Lebbocq" quest: resolved and waiting for validation
  • The spells higher than the character level: no changes at this time
  • The restat/respec issue for certain characters: no changes at this time

We were going to attempt to make the fixes live but we prefer to have one new hotfix instead of a couple of them to not take away more of your gameplay time, and we will keep you updated on when it will happen.

Thank you for your patience while we continue our work on these as your gameplay experience is truly important for all of us.


Thread : 1.43 Bug Reports  Preview message : #894320  Replies : 7  Views : 315
Developer * Member Since 2014-07-24
posté July 27, 2015, 17:22:26 | #18

Quote (Fakae @ 27 July 2015 16:54) *
Thanks for the technical input.

But the concern remains... why are you asking us to provide our logs publicly?
Wouldn't it be better for you and safer for us to send them to somewhere only ankama staff has access to?

Hello Fakae,

No private information pertaining to WAKFU is detailed in the logs. However, you can send your logs to me via Ankabox.


Thread : General Discussion  Preview message : #891970  Replies : 71  Views : 4200
Developer * Member Since 2014-07-24
posté July 27, 2015, 12:12:19 | #19
Friday's hotfix has corrected the critical error concerning restats and some of the errors concerning combat, like that Thurday's. However, we are still encountering those with cases of the combat timeline error.

The current problem is that our QA team, despite many efforts, cannot reproduce the bug some of you are experiencing. In these conditions, it's very hard for us to be sure that our fixes correct all the problems without a concrete way to reproduce them. In any case, the two hotfixes have improved the stability of some fights, even if it still far from perfect.

In this situation, it's absolutely necessary to provide us your client logs via pastebin, to allow us to be sure we're fixing all the remaining cases, otherwise we'll won't be able to do more as the bug is a false client interpretation of server data.

Spells are a very complex part of Wakfu's code, and it's not humanly possible to find a bug, while blind, without the knowledge of where to search. These logs allow us to focus our search on precise areas which could be defective. It’s impossible, on our side, without your logs to find the precise part of the problem (being unable to reproduce internally).

Thanks for your understanding.


Thread : General Discussion  Preview message : #891890  Replies : 71  Views : 4200
International Community Manager * Member Since 2014-11-03
posté July 24, 2015, 17:27:46 | #20
Hello!

We have just had a fix implemented client-side. With a restart of your game and launcher, the restat issue should be fixed.

More details can be found by clicking here 


Thread : Technical Issues  Preview message : #890918  Replies : 5  Views : 291