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Community Manager * Member Since 2013-07-08
posté Yesterday - 20:26:32 | #1
[Steam] Important information about Region locks Hi everyone,

This information only concerns players who already have existing Ankama accounts, or played during Closed Beta.

Due to region locks between our Western and Asian versions, you may now find yourselves bound to a server that is not the one you normally played on.

  • If you are a player from the EN/NA Community but live in Asia or Australia/New Zealand, you will only be able to join Phaeris.
  • If you are playing on Phaeris from outside Asia or Australia/New Zealand, you will not be able to join this server.

This restriction was not intended to block you entirely, and we are currently working on a solution that will allow you to manually choose the region you want to join (APAC or Europe/North America). This solution should be implemented early next week.
Thank you for your patience.


Thread : Technical Issues  Preview message : #778044  Replies : 0  Views : 38
Community Manager * Member Since 2013-07-08
posté Yesterday - 20:23:46 | #2
Hi Scarlet!

I will use your post to also share this information which will help you understand what is happening with your situation with your Steam server access.

Due to region locks between our Western and Asian versions, you may now find yourselves bound to a server that is not the one you normally played on.

  • If you are a player from the EN/NA Community but live in Asia or Australia/New Zealand, you will only be able to join Phaeris.
  • If you are playing on Phaeris from outside Asia or Australia/New Zealand, you will not be able to join this server.

This restriction was not intended to block you entirely, and we are currently working on a solution that will allow you to manually choose the region you want to join (APAC or Europe/North America). This solution should be implemented early next week.

Thank you for your patience.


Thread : Technical Issues  Preview message : #778042  Replies : 1  Views : 48
Community Manager * Member Since 2013-07-08
posté Yesterday - 00:31:12 | #3
Also I wanted to show you how much fun we are all having in-game to celebrate the launch of WAKFU on Steam and the new revamped Astrub.

You may find me there and your friendly Moderators also for some Fairywork goodies! So come join the fun!




Thread : News  Preview message : #777732  Replies : 52  Views : 827
Community Manager * Member Since 2013-07-08
posté Yesterday - 00:27:18 | #4

Quote (Mox-Jackal @ 18 September 2014 23:20) *
Ankama, i know this has been mentioned and all, but when are you going to add more character slots per account, i had an idea that we would have the ability to purchase with ogrines for maybe 3000 or 5000 ogrines another character slot, max of 10. with this new steam update id say let us add 2 sidekicks and 1 of our alts. so that means we could use 2 of our characters at 1 time. This could save on multi counting alot, especially if the new steam version lets us only use 1 account at a time... most people tend to use 2 or 3 accounts... some use 6.. it seems lame to have so many characters and only 5 character slots... everyone has asked for it, i think its about time we have more slots, not just 5. maybe a max of 10, or even 15. it would be cool

Hi Mox-Jackal,

We are looking into adding that feature in the future, I just don't have a definite answer as to when yet.  


Thread : News  Preview message : #777729  Replies : 52  Views : 827
Community Manager * Member Since 2013-07-08
posté September 18, 2014, 21:22:43 | #5
Hi everyone,

Quick update, we have restarted the communication interface between Steam and WAKFU, therefore you should now be able to connect via Steam to the game.

We are continuing to look more into it in order to find a permanent solution.

Please let us know if you are still experiencing any difficulties and we thank you for your patience.



Quote (valstrong @ 18 September 2014 21:16) *
How can i change the wakfu account linked to my steam? I linked the wakfu account of my brother, but now i want to use my wakfu account on my steam.

Please contact our Support team and ask to have your Steam account freed, so it can be linked to a new account.

Please make sure to provide the nickname you just entered in the game client, when asked to create one.


Thread : News  Preview message : #777651  Replies : 52  Views : 827
Community Manager * Member Since 2013-07-08
posté September 17, 2014, 19:04:34 | #6
Something is steaming here... Time to prepare for the official launch of Wakfu on Steam soon.  


Thread : General Discussion  Preview message : #777109  Replies : 30  Views : 1180
posté September 16, 2014, 10:29:49 | #7

Quote (Cabran @ 16 September 2014 04:33) *
I certainly don't want to bother with constitution now if it's only going to give allies 280 hp around lvl 140 - that is absolutely worthless for the points spent. Yes it's approximately similar to the hp bonus pre-update but now mobs hit harder and most players have a bigger hp pool.
Hello,

This HP boost is increased by the charac %life.

For example, your lvl140 constitution give to your allies about 560~650 HP at this level.

Another example, a lvl160 sacrier with %life charac maxed can have up to :
4*160*2,6 = 1664 HP bonus

And with a team of 6 players :
4*160*2,6 + 5*1,6*160*2,6 = 4992 HP bonus


Thread : Changelogs  Preview message : #776498  Replies : 772  Views : 5685
Community Manager * Member Since 2013-07-08
posté September 16, 2014, 10:24:33 | #8

Quote (Mikutza @ 16 September 2014 10:13) *
There is still info missing from the english change log.... like... Emblems now cost 80 Tokens instead of 25

Fixed, looks like the publishing tool had eaten it.


Quote (EskimoF @ 16 September 2014 10:13) *
Soon™

Anything they put down is an estimation.

The servers will be back online shortly, thank you for your patience.


Thread : General Discussion  Preview message : #776491  Replies : 18  Views : 589
posté September 16, 2014, 10:18:07 | #9

Quote (Cabran @ 16 September 2014 04:33) *
I certainly don't want to bother with constitution now if it's only going to give allies 280 hp around lvl 140 - that is absolutely worthless for the points spent. Yes it's approximately similar to the hp bonus pre-update but now mobs hit harder and most players have a bigger hp pool.
Hello,

This HP boost is increased by the charac %life.

For example, your lvl140 constitution give to your allies about 560~650 HP at this level.

Another example, a lvl160 sacrier with %life charac maxed can have up to :
4*160*2,6 = 1664 HP bonus

And with a team of 6 players :
4*160*2,6 + 5*1,6*160*2,6 = 4992 HP bonus







Thread : General Discussion  Preview message : #776485  Replies : 21  Views : 961
Community Manager * Member Since 2013-07-08
posté September 16, 2014, 10:10:27 | #10
Hi everyone,

We are extending the maintenance currently to fix an issue with a cutscene, we will keep you updated on when the servers are coming back online and would like to thank you for your patience.


Thread : Server Status  Preview message : #776475  Replies : 2  Views : 2524
Community Manager * Member Since 2013-07-08
posté September 16, 2014, 10:08:44 | #11
The changelog for today's hotfix can be found: here.

We can't wait to see your feedback and we would like to thank you for all your bug reports which have helped us do this new hotfix to improve your experience of the game.  


Thread : General Discussion  Preview message : #776474  Replies : 21  Views : 961
posté September 12, 2014, 21:06:31 | #12
Hello,

As I said there ( in french : Click here ), it's a little mistake from me, and it will be fixed on Tuesday.

We took the opportunity to do little improvement on some costumes, and we managed to fix the bug between insignia and costumes.


Thread : General Discussion  Preview message : #775130  Replies : 9  Views : 545
posté September 12, 2014, 20:57:57 | #13
Hello,

Have you checked that the characteristics in Strength are "Elemental Resistance + General Damage" and not "Elemental Resistance + Elemental Damage" ?

It's maybe the reason why you are confused.


Thread : General Discussion  Preview message : #775124  Replies : 18  Views : 939
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 19:24:28 | #14

Quote (Cabran @ 12 September 2014 15:14) *

Quote (RoboTrigger @ 12 September 2014 15:07) *
Information here on French side.
Seems to be a problem with items suddenly disappearing again.
Don't think we will get any updates....


If I read that really fast I can understand a lot of it - but wait, wouldn't it be nice if they posted that on the international forums in English??!

I apologize for the delay on the information as this was an unexpected extra maintenance for today's' hotfix and I wasn't in my office yet at the time, but I am glad that you were able to still see that information. It has also been shared in our server status forum as well as a new hotfix maintenance thread for this Tuesday.

In-game messages are sent to warn players every time we are taking the servers down, so if you are in-game you will always get informed no matter what the time is.


Thread : General Discussion  Preview message : #775090  Replies : 23  Views : 586
posté September 12, 2014, 17:18:39 | #15
Well played !  


Thread : General Discussion  Preview message : #775028  Replies : 22  Views : 735
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 16:27:18 | #16
WAKFU Update 1.36 Hotfix 2 - 16.09.14 Hello,

The servers will shutdown Friday September 12th, starting at 6:30 AM GMT / 1:30 AM EST / 10:30 AM PST (Monday 15th) to deploy a second hotfix for the "Inglourious Riktus" game update in order to correct the reported bugs, which may last approximately 2 hours.

The Hotfix changelog can be found: Here.

Thank you for your patience and understanding.


Thread : Server Status  Preview message : #775001  Replies : 2  Views : 2524
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 16:08:41 | #17
WAKFU Update 1.36 Hotfix Extension - 12.09.14 Hello,

In order to correct an important issue regarding items disappearing during trades, we had to close the servers at 2 PM GMT / 10 AM EST / 6 AM PST.

The lost items have been re-injected via the gift interface of the concerned players.

The server have been reopened and we would like to apologize for any inconvenience and thank you for your understanding and patience.


Thread : Server Status  Preview message : #774996  Replies : 0  Views : 243
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 09:23:30 | #18
Hi everyone,

The servers are reopening, time to repopulate!


Thread : Server Status  Preview message : #774796  Replies : 1  Views : 2116
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 02:45:54 | #19
Hi guys,

I have made myself available online during the day but this issue is actually related to Ullu taking some unwanted extra summer vacation time apparently but he will be back with tomorrow's hotfix.

So if you haven't received any help in-game yet, you will be able to find Ullu again and leave Mount Zinit.

I do apologize for any inconvenience that it might have caused you.


Thread : 1.36 Bug Reports  Preview message : #774673  Replies : 2  Views : 72
Community Manager * Member Since 2013-07-08
posté September 12, 2014, 02:39:52 | #20
Thank you for the reports guys,

This bug is actually a known display issue, I can reassure you that neither the items or the Kamas are gone and this will be fixed with tomorrow's Hotfix.


Thread : 1.36 Bug Reports  Preview message : #774669  Replies : 10  Views : 189