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Community Manager * Member Since 2013-07-08
posté September 12, 2014, 02:34:16 | #21

Quote (hamsterxventrilocuo @ 12 September 2014 02:27) *
After today hotfix u will be able to use the transmutation on items of the same lvl.

That is correct tomorrow's hotfix will allow to reroll and item of the same level than the transmutation, thank you for helping your fellow community member; which I would like to also thank the whole Community for helping each other out.  


Thread : General Discussion  Preview message : #774667  Replies : 3  Views : 215
Community Manager * Member Since 2013-07-08
posté September 11, 2014, 19:45:54 | #22
Hi everyone,

The Hotfix 12/09/14 list of change has now been posted, please make sure to check it out, as it also answers and correct some of the reported bugs which we are very thankful for your help: Click here.


Thread : Changelogs  Preview message : #774442  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 11, 2014, 06:00:33 | #23
Hi guys,

I am working on getting you assistance from our support service to move your characters if they are stuck back to Astrub.

For this I need the following information, so if you haven't provided me with these yet, please do so, so that we can help you quicker.

  • Nickname of the account:
  • Character:
  • Server:

I will then share that information with our support service, you can always also send them a ticket: Here.


Thread : Technical Issues  Preview message : #774114  Replies : 18  Views : 289
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 19:30:21 | #24
WAKFU Update 1.36 Hotfix - 12.09.14 Hello,

The servers will shutdown Friday September 12th, starting at 8:00 AM GMT / 3:00 AM EST / 12:00 AM PST to deploy a hotfix for the "Inglourious Riktus" game update in order to correct the reported bugs, which may last approximately 2 hours.

The Hotfix changelog can be found: Here.

Thank you for your patience and understanding.


Thread : Server Status  Preview message : #773834  Replies : 1  Views : 2112
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 19:26:09 | #25

Quote (Houjuu @ 10 September 2014 17:28) *
So I have this golden belt that i chose the wrong elements and the belt is level 160. I ran enurado and got a transmutation 160 but when i try to use it on the belt it tells me "You cannot roll again for elements for an item with a level higher than that of the transmutation." is there something i'm doing wrong?

Hi Houiuu!

No, you are not doing something wrong, it is actually a confirmed bug that will be corrected with the upcoming Hotfix.


Thread : General Discussion  Preview message : #773832  Replies : 9  Views : 434
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 19:21:50 | #26
Hi Chreon!

Thank you for also bringing that point up and sharing the information but it has been added the patch notes of the September update, as well as in a post with extra details since it is only applied to dungeons outside of Astrub.

However we do apologize for not have shared that information with the original patch notes as it wasn't intentional for us to do so and I hope to see many of you sharing stories regarding receiving those Tokens.  


Thread : General Discussion  Preview message : #773827  Replies : 12  Views : 563
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 19:16:23 | #27

Quote (Liarra-Sniffles @ 10 September 2014 11:57) *
so, my girlfriend did what she thought to be a quest that popped up while walking around called "riktus for a day" now she is stuck in the completely empty place and is unable to go anywhere or use anything in our nation or any other. Now our guild is also linked to sufo because she tried to leave riktus and she does not seem to be able to leave the riktus stupid clan.

10/10 worst update ever.

Anyway, any help would be appreciated, as it looks as though she will have to start a new character entirely.

There is an NPC in Astrub to switch nation to Sufokia for 25,000 Kamas this should get her to be part of the Sufokia nation and correct your situation.


Quote (Niddhoggy @ 10 September 2014 04:17) *
10 minutes of delay is ok, but I've been trying and I left it spinning for more than 30 minutes till the game kicks me

We have had an increase in connection to the servers but as it could also be an individual problem with your connection, you can find help :Here or also by contacting our support service: Here.


Quote (Sabi @ 10 September 2014 02:48) *

Quote (DiscKZee @ 10 September 2014 02:02) *
Sabi, could you please give clarification on whether or not the following is a bug or something failed to be mentioned:

  • 'Subbed' characters (with Booster Packs) get 10 tokens from a normal dungeon run.
  • 'Unsubbed' characters (without Booster Packs) get 5 tokens from a normal dungeon run.

Thank you for bringing that up, I will check with the team and come back with more information on this.

I am coming back with the confirmation that players with Booster Pack days will indeed receive double the amount of Tokens in the dungeons outside of Astrub.

Therefore I also added the following information to the patch notes to share with everyone:

Every Boss combat will give 10 Tokens (not including Sidekicks) for the dungeons in Astrub to all players,

The following only applies to the dungeons outside of Astrub and in all dungeon modes (easy, normal and hardcore):

  • Easy mode: Booster Pack Days = 5 Token, Non-Booster Pack Days = 2 Tokens
  • Normal Mode: Booster Pack Days = 10 Tokens, Non-Booster Pack Days = 5 Tokens
  • Hardcore Mode: Booster Pack Days = 10 Hardcore Tokens, Non-Booster Pack Days = 5 Hardcore Tokens



Thread : Changelogs  Preview message : #773824  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 18:54:54 | #28

Quote (Chompers @ 09 September 2014 21:31) *
So how does one visit riktus HQ if you are not part of them?

That is correct you must be aligned with the Riktus Clan or an ally of the Riktus in order to visit the HQ.


Quote (MiniMikeh @ 09 September 2014 22:58) *
Question of sorts. When the costume mystery box came out for the french servers Hush said in the thread after several complaints that the untradable costumes in that box would be made tradable with "the next update".

Well I believe this counts as the next update so I figured i'd ask are they tradable yet and if not can we get an ETA?

The costumes are not tradable yet, we are working on technicalities to do so and will confirm as soon as it is done.  


Thread : Changelogs  Preview message : #773813  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 18:37:58 | #29
Hi Liarra-Sniffles,

Thank you for the report, in order to be part of the Sufokia nation again there is an NPC in Astrub allowing you to change nation for 25,000 Kamas which should fix your situation.

Let us know how it goes.  


Thread : 1.36 Bug Reports  Preview message : #773801  Replies : 1  Views : 153
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 07:52:24 | #30
Thank you for the report! It will be shared with the team for investigation.


Thread : 1.36 Bug Reports  Preview message : #773530  Replies : 1  Views : 138
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 07:40:42 | #31
Thank you for the report, it is being shared with the team to verify and correct as needed.


Thread : 1.36 Bug Reports  Preview message : #773528  Replies : 1  Views : 76
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 07:30:32 | #32
Thank you for the report, the team is already aware of it and is investigating.


Thread : 1.36 Bug Reports  Preview message : #773526  Replies : 1  Views : 95
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 03:24:25 | #33

Quote (RenomGT @ 10 September 2014 00:30) *
is it right? 7 days for reset or it's only 2?

Hi!

You are correct it is now 7 days and I have corrected this in the patch notes as well as modified the following point which was updated today:

  • Kit Skill: It will now be possible to carry an item thanks to the Kit Skill it gives. The level shown will remain the same but the item will not be shown in red (not equippable) in inventory. Also note that due to the abilities' and items revamp, Kit Skill will be limited to 10 points.

Also for anyone having trouble connecting to the game, there might be a delay due to the increase in connections but this should improve as the day continues.



Thread : Changelogs  Preview message : #773415  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 01:25:07 | #34
Thank you for pointing that out, as yes, the nations have been reset since we made pretty big changes to the game, therefore it is needed to redo the quest in Astrub.

Please note that the CP will not be lost if choosing your old nation again but if choosing a new one, then they will be.


Thread : General Discussion  Preview message : #773334  Replies : 2  Views : 201
Community Manager * Member Since 2013-07-08
posté September 10, 2014, 00:12:31 | #35
Thank you for the reports guys, it may be related to the display issue that is happening with items that were sold in the Marketplace or auction houses prior to the game update: Here. Therefore those items are not lost and it is still safe to use the marketplace.

The team is working on it but you can always reach out to our support service for help.


Thread : 1.36 Bug Reports  Preview message : #773285  Replies : 10  Views : 247
Community Manager * Member Since 2013-07-08
posté September 09, 2014, 21:34:30 | #36

Quote (Niddhoggy @ 09 September 2014 21:22) *
I'm getting an endless spinning, is the server up already? '.'

This might be due to the amount of players trying to connect as the servers have been back online since only a short amount of time, so keep on trying and hope to see you in-game soon!

Also I would like to inform that we have changed a point in the patch notes which was:

"Sets and Linked Items: It will not be possible to merge a set including linked items to remove the criteria "linked to the account."

And is now:

"Sets: Following the modification on the random generation of elements on items, it will not be possible to merge a set for now."

This is due to technicalities making the team unable to do otherwise for now but we are hoping to continue to improve the system in the future.


Thread : Changelogs  Preview message : #773196  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 09, 2014, 21:17:53 | #37
Please note that we are still having a display issue regarding certain items that were placed for sale in the Marketplace before the game update.

If you are encountering this issue, please be reassured that the items are not lost, they are in our database, this is only a display issue which is being addressed by our team and to be resolved as quickly as possible.

Putting items up for sale in the Marketplace after the game update is completely safe and should not be impacted by this bug.

Which I would like to do a friendly reminder and thank you in advance for any bug reports to be made if you encounter any in the "bug report forum".


Thread : Server Status  Preview message : #773180  Replies : 2  Views : 1959
Community Manager * Member Since 2013-07-08
posté September 09, 2014, 20:59:27 | #38
The servers are back online but I would like to also add this important information which has been shared as a top announce on all forums regarding a marketplace display item issue:

"We currently have an item display issue with the marketplace, where items may not appear correctly in the "sold item" tab, those items are not lost and this display bug has only affected a few cases of items put for sale before the game update. This is being addressed by our Dev team."


Thread : Changelogs  Preview message : #773160  Replies : 772  Views : 5673
Community Manager * Member Since 2013-07-08
posté September 09, 2014, 20:25:56 | #39

Quote (CerbieXIII @ 09 September 2014 20:19) *
"There is a possibility of a rollback but that isn't confirmed at this time."

If this continues I'll never need to buy Respec Scrolls...

The rollback was already done with the last maintenance: Here.

We will confirm that the servers are back and running correctly after the restart that we are currently performing and I will update the community: Here.


Thread : General Discussion  Preview message : #773054  Replies : 21  Views : 644
Community Manager * Member Since 2013-07-08
posté September 09, 2014, 20:18:17 | #40

Quote (Wavechaser @ 09 September 2014 20:13) *

Quote (Hindsight @ 09 September 2014 20:11) *
Sabi says this one is just a reset. No changes are being made.
its a trap

Aww no it isn't a trap, we just needed to restart the servers.  


Thread : General Discussion  Preview message : #773037  Replies : 21  Views : 644