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International Community Manager * Member Since 2014-11-03
posté April 07, 2015, 18:09:41 | #21

Quote (BrainInAJar @ 07 April 2015 16:32) *
does that mean we'll also have the level cap raised to 175? (since that is minimum level to enter)

That's correct, the level cap will raise to 175 in preparation for the 'Hardcore Version' of the Black Crow (that means a new, strategic fight and not just a harder one!)


Thread : News  Preview message : #847841  Replies : 29  Views : 1395
International Community Manager * Member Since 2014-11-03
posté April 07, 2015, 15:29:42 | #22

Quote (Cantisque @ 07 April 2015 15:00) *
Will this count for the Steam version too?

This will apply to Steam as well. More details about the Steam migration will be popping up in the form of a FAQ in the next week or so.


Thread : News  Preview message : #847787  Replies : 183  Views : 5321
International Community Manager * Member Since 2014-11-03
posté April 07, 2015, 14:39:54 | #23
Just to make it clear: the servers are not merging, instead, players who are able to play on Phaeris will be able to make new characters on Remington.


Thread : News  Preview message : #847779  Replies : 183  Views : 5321
International Community Manager * Member Since 2014-11-03
posté April 07, 2015, 12:30:00 | #24
Phaeris is moving to our community! Phaeris will be joining our network of communities and become part of the ‘International Community’ as of the 15th of April. Find out all the information about the impending migration within!

We will be relocating the Phaeris server closer to home at Ankama’s Head Office in Roubaix on the 13th of April. During this period, Phaeris will be inaccessible until the migration is completed on the 15th of April.

Over the past few months, the players in Phaeris have been plagued by numerous problems not found on or related to other servers, random disconnects, connectivity issues and more were reported via support channels and Ambassadors. While the move back home may not be a permanent solution to these issues, the Ankama team and Devs would be able to take a closer look at these issues and will predominantly be able to provide much better support and improved gameplay environment to the players on Phaeris.
 

What’s going to happen?


At this point, there are no major changes to what is already experienced in Phaeris except the following:

 
  • Phaeris players will have to confirm their migration through our migration page from April 13th, 2015.
  • The server time will now follow Paris Time (UTC +1) instead of GMT+8
  • After the Migration, players of Phaeris will also be able to access the REMINGTON server.
  • The APAC Shop will now be a unified one. The Shop will be exactly the same as the Remington server Shop. Therefore no change is done to the EN Shop that the International Community already use.
  • Phaeris players will no longer be able to purchase rental items or stat costumes. Pre-existing stat/rental costumes will be linked to their account.
  • Wakfu.asia will now redirect to Wakfu.com
  • A unified community forum. Phaeris players will now use the English-speaking forums located here


While we are excited to grow further the International Community and welcome the Phaeris players, we would like to apologize in advance for any inconvenience caused due to the migration.

We sincerely hope that this move will improve your experience of Wakfu as a whole community and help us serve you better.

Thank you for all your support and let’s open our arms for a warm welcome to the Phaeris players into our forums!
 




Thread : News  Preview message : #847733  Replies : 183  Views : 5321
posté April 03, 2015, 20:52:21 | #25
Hello,

This new UB has some rule changes over older Ultimate Bosses.

Here are some clarifications just for you !

  • The min level to enter into the Steel Claw room will be 175.
  • You will NOT need the Steel Claw Sword to enter : it's just a temporary lock for this version.
  • The base token per win is 10, like other bosses. (We will probably update older UB on this base too.) The cost of an item will be something like 40.
  • You have 3 try per week, regardless if you won or lost the fight.
  • You can loot token / drops only on the first success of the week. The other ones are to help friends / guild members or to train your strategy.
  • You are still able to loot, even if someone has gave up in your team.



Thread : General Discussion  Preview message : #846813  Replies : 50  Views : 3453
Game Designer * Member Since 2011-05-27
posté April 03, 2015, 14:52:28 | #26
Hello !
We modified that a few hours ago - might only come online with next patch - 1.42 (coming REALLY soon)

He will be able to be fed with a few different things you can gather around the World of Twelve

RyF


Thread : General Discussion  Preview message : #846704  Replies : 34  Views : 2201
Community Manager * Member Since 2013-07-08
posté March 31, 2015, 13:19:09 | #27
Hello,

The servers are now open!

Thank you for your patience!


Thread : Server Status  Preview message : #845225  Replies : 1  Views : 1424
Community Manager * Member Since 2013-07-08
posté March 31, 2015, 11:23:42 | #28
Emergency Server Restart - 31.03.15 Hello everyone,

We will be restarting all of the servers in approximately 25 minutes at 10.45 AM (GMT) to perform a small technical fix.

We will communicate when the servers are back online.

Thank you for your patience and understanding


Thread : Server Status  Preview message : #845171  Replies : 1  Views : 1424
Community Manager * Member Since 2013-07-08
posté March 31, 2015, 09:51:33 | #29
Hello everyone,

The servers are being re-opened!

Thank you for your patience!


Thread : Server Status  Preview message : #845137  Replies : 1  Views : 1930
Community Manager * Member Since 2013-07-08
posté March 31, 2015, 09:00:00 | #30
Hotfix for 1.40 - 31.03.15

General

 
Mac OS: The Nvidia CG Toolkit extension will be installed by the game if it has not been already. This extension is now required by the game and resolves certain display issues or client crashes.
 
Authenticator: Players logging into the game with Authenticator activated will gain a Wisdom and Prospecting bonus for the duration of the session.
  
Server Time: Server time has been adjusted to fit Daylight Saving Time
 
Fleaster: Do you like Wapins and eggs? If so, enjoy the event of Fleaster between March the 31st (10:00 AM server time) to the 14th of April (10:00 AM server time).
 
Restat for Cra and Iop: As these are being modified with this update, a spells and abilities restat will be available for the Cra and Iop classes via the "A Classy Restat" quest system that was used previously (see explanation here). The restat time will be 7 days on this particular occasion.
 
Note for players who already have a restat quest in progress (the level 30 quest or the resource collection quest): If you are at the last stage and with your Jonk ("I'm ready to go and see Master Kano to reallocate my experience!", confirming the offered restat quest will erase the restat quest in progress. In order to take advantage of personal restat quests, we recommend you go to the restat instance before the update. Then, on the day of the update, you will already be in the instance and will benefit from the 2 additional days of extra restat time that we are offering. 
 
Spells Experience and Lock: When you have reached the maximum level, it will now no longer be possible to increase spells to level max past the maximum limit.
 
In addition:
 
  • The formula of how spell experience is calculated is now based on a new formula of XP.
 
Reminder:
 
  • This system is designed for ‘normal’ combat (one player versus a monster of the same level, without bonus or penalty) and allow you to withdraw two spell levels from a locked spell and then transfer this experience in the spells used during the fight.
  • This system compares the experience gained in this fight and the average experience in a ‘normal’ fight. Then it determines the number of levels to be transferred to the spell. For example, if a fight gave you three times the average experience, six spell levels will be transferred instead of two. On the contrary, if the fight gave you 10% of the average experience, only 20% of a spell level will be transferred. This spell experience automatically scales to the difficulty of the fight, the potential bonus experience, wisdom, etc.
  • x2 factor will be added to the experience transferred.
  • This system allow you to moderate your elemental spells when your character is at its maximum level or completely change one spell for another.

Krosmaster

  
Launching the Game: It will no longer be possible to play Krosmaster in Wakfu.
 
You can see the list of modifications below. You can also view this news update.
 
  • It will no longer be possible to access Krosmaster in-game.
  • It will no longer be possible to access the Krosmaster Collection in-game. You are advised to transfer your Krosmaster figurines in the form of items (currently in your inventories) to the Krosmaster Collection between now and March 31. Otherwise, the figurines that remain in your inventory can be used in the future for decorative purposes only.
  • The Krosmaster quest will be removed from the game.
  • The Krosmaster Machines will be removed from the game.
  • It will no longer be possible to get figurines at the end of a battle.
 

Classes

 
Cra
 

Disengage: This will be renamed “Tumble” and its description will be adjusted accordingly.
 
Tumble: The cost of the spell will be reduced by 3 AP but increased by 1 WP. The spell’s cooldown (once every two turns) will be replaced by a limit of 2 per turn.
 
Burning Arrow: This spell will now use 4 AP. Its damage will be adjusted accordingly while maintaining the same efficiency ratio.
 
Piercing Arrow: From now on, the spell will rebound across up to 3 squares (instead of 2). Also, it will now be able to rebound onto enemy beacons as well as players.
 
Powerful Shooting: 
 
  • It will no longer be a penalty if the Cra has less than 0 Range (for example after Blindness has been inflicted).
  • There will no longer be any maximum limit to final damage received.
  • This passive spell’s description will be corrected.
 
Riddling Arrow: The spell can now be cast more than 3 times per target.
 
Storm Arrow: Reach will no longer be consumed in order to inflict Evasive’s extra damage.
 
Biting: The Range bonus from Air spells will be replaced by a reduction in AP cost for Air spells. However, each time an Air spell is cast, it will consume a Biting level.
 
Blinding Arrow: The Range penalty inflicted will now be dependent on Biting level.
 
Rain of Arrows: Extra damage inflicted will now be dependent on Biting level.
 
Icon: The correct spell icon assets will now be displayed.
 
  
Eniripsa
 

Spell Animations:
 
  • Rebirth Mark’s explosion animation time will now be reduced by 400 ms.
  • The explosion animation times of 4 other Marks will be reduced by 300 ms.
  • Fortifying Word’s animation time will be reduced by 400 ms.
  • The animation times of Eniraser and Hammle Mark will be reduced by 500 ms.
  • The animation times of Coney, Sadist Mark, Traid Mark, Healing Word and Revitalizing Word will be reduced by 600 ms.
  • The animation times of Unnatural Remedies, Transcendence, Regeneration and Rebirth Mark will be reduced by 700 ms.
  • Refund Mark’s animation time will be reduced by 800 ms.
  • Invigorating Word’s animation time will be reduced by 1,000 ms. 
 
 
Enutrof
 
Spell Animations: The animation time of the Drhellzerker transformation spell will be reduced by 1,300 ms.
 
 
Feca
 
Spell Animations: Teleportation Flux’s animation time will be reduced by 700 ms.
 
Ironclad: The spell description will now be displayed as +2 to +40 Resistance instead of +2% to +40% Resistance.
 
  
Iop
 
Jabs: Spell damage will increase to 0.13/AP (excluding area combos which will remain at 0.12).
 
Defensive Stance:
 
  • Life-steal effects from single-target Air damage will be increased by 50% (compared to 25%).
  • From now on the spell will reduce damage from -60% to -40% (compared with -50% to -20%).
 
Jump: The spell will lose 1 Range at all levels.
 
Focus:
 
  • In order to improve consistency and visible effect, the penalty of 2 to 20% Final Resistance will be replaced by a penalty equivalent to -10 to -100 Resistance.
  • On casting Focus, the Iop will enter into a “Punch” state at the beginning of the next turn (see Super Iop Punch spell).
 
Super Iop Punch:
 
  • This spell has been changed and will now behave differently. On casting Super Iop Punch a second time during a turn, if the Iop is in the Punch state, damage will be tripled and the Punch state will be used up (see Focus spell).
  • The spell can now only be cast twice per target (instead of twice per turn).
 
Bravery Standard: The description of the effects and criteria for casting will be corrected.
 
Flurry: The spell can now be cast 6 times per target (instead of 4).
 
Wallop: The spell can now be cast 3 times per target (instead of 2).
 
Gutting Gust: The spell can now be cast twice per target (instead of 4 times per turn).
 
Impact: The cast limit per turn will be removed.
 
Shaker: The spell can now be cast 4 times per target (instead of 3).
 
Celestial Sword: The spell can now be cast 4 times per turn (instead of 3).
 
Combo: Only Air spells will now be taken into account in the order of casting for combos. This means it will be possible to use Elemental Spells (Earth and Fire) as well as active spells in the middle of a combo without interrupting it at all. For example: the Gutting Gust > Gutting Gust > Uppercut combo will still be performed even if the spells are cast like this: Gutting Gust > Thunderbolt > Gutting Gust > Increase > Devastate > Gutting Gust > Uppercut.) 
 
Spell Animations:
 
  • Gutting Gust’s animation time will be reduced by 200 ms.
  • Uppercut’s animation time will be reduced by 200 ms. 
 
 
Osamodas
 
Spell Animations: Gobup’s animation time will be reduced by 400 ms.

  
Rogue

Spell Animations:
 
  • The explosion animations for the 3 bombs will be reduced by 400 ms.
  • The summoning animations for the 3 bombs will be reduced by 400 ms. 
 
 
Sadida
 
Spell Animations: Doll spawning animation times will be reduced by 700 ms.
  
 
Foggernaut
 
Spell Animations: Steampalm’s animation time will be reduced by 900 ms.
 
  
Xelor
 
Spell Animations:

 
  • Animation times for Devotion and Timekeeper will be reduced by 400 ms.
  • Mummification’s animation time will be reduced by 1,100 ms. 
 
   
Masqueraider
 
Classtanet: This spell will now work correctly on obstacles.
 
Fugue: The Masqueraider will no longer stray from the target after being Stabilized. The damage will still be inflicted.
 
Spell Animations: Hornito’s animation time will be reduced by 1,100 ms.
 

World

 
Interactive Elements:  
 
  • Teleporters will once more allow a player to pass through at the same time as one or more Sidekicks. (Wa Wabbit's Castle and Harebourg Tower for example.)
  • Interactive elements will once again behave as expected. (Entrances and exits for Wakfu Sources and Stasis Sources or prisons of different nations, for example.)
 
Kelba
 
  • Opening of the island’s second area: Kelba Peaks. This area will be level 70+ and will be accessible from the 2nd of April.
  • Activation of Area 2’s Mercenary Post.
  • Modification of several achievement and objective names.

Nations

 
Nation Selection: From now on you will be able to choose your nation right from level 1 using the Nation board located in Astrub.
 
Riktus: From now on Riktus Clan members can change nations by approaching Astrub Guards.
 

Combat

 
Anti-Abuse State: This state has been added for the Flaxhid, Spectrex, Cledus, Solkrupt, Vertox and Robowl Bosses (and their Hardcore versions).
 

Quests

 
General: Certain verbs and action icons will be modified for the following elements: 
 
  • Door of Bwork Foo Zero’s Prison (Wild Estate)
  • The Sacred Piece (Bilbiza)
  
Enurado: The Enurado Banker has got his clothes back from the dry-cleaner’s! So he finally has his elegance and dignity back.
 
Chillberg Island: All players can now access the last floor of the Frozen Tower. However, the chest in the last room requires a key that players can only obtain by finishing the island’s main quest. Players who have already completed this quest will automatically receive this key. 
 

Achievements

 
Mercenary Post: Achievement rewards containing recipes have been modified. Instead of learning the recipe, from now on, the player will receive a recipe-learning scroll. This is a retroactive modification, so players who have already completed these achievements without the recipe will have the relevant scroll added to their inventory.
 

Challenges

 
Fusion: This challenge can no longer be initiated against Vampyro.
 

Monsters

 
Schanker: When the Schanker kills itself and explodes, the player who used "Scorplosive" will be considered to be the cause of its death. This modification will allow certain challenges to be completed. This modification also applies to the Elite Schanker.
 

Professions

 
Mercenary Post Contracts: From now on, it will be possible to make all of the recipes awarded for Mercenary Post contracts. Specific ingredients will take the place of dungeon tokens in these recipes. These ingredients will be available from the machines of the dungeons with which they are associated. You can find a list of these below:
 
  • Iridescent Royal Feather: Hoola Hoopiwi Machine
  • Calcified Shin Larva Leg: Larventura Machine
  • Lucky Red Tuft: Grandmeow's House Machine
  • Royal Rind: Gobball Pastures Machine
  • Royal Tofu Gizzards: The Tofuhouse Machine
  • S-Riktus Spices: Sufokia Riktus Den Machine
  • B-Riktus Spices: Brakmar Riktus Den Machine
  • A-Riktus Spices: Amakna Riktus Den Machine
  • Bon-Riktus Spices: Bonta Riktus Den Machine
  • Iridescent Blue Star: Cro-cave Den Machine 
 

Petsmount

 
Sidekick: It will no longer be possible for Sidekicks to use mounts. Players who have equipped their Sidekick with a mount will now get their mount back.
 

Interface

 
Abilities
 
Final Destination: The +10% Final Resistance bonus will change to a +50 Resistance bonus. This bonus will be equivalent to the old one as it corresponds to +10.5% Final Resistance; however, its effect will be more obvious since it can be seen in the character’s resistance stats.

 

 



http://www.wakfu.com/en/mmorpg/news/patch-notes/431193-hotfix-1-40-31-03-15


Thread : Changelogs  Preview message : #845119  Replies : 24  Views : 2791
International Community Manager * Member Since 2014-11-03
posté March 30, 2015, 11:46:51 | #31
Hello folks,

Rumours of a rollback are simply rumours. There are no rollbacks occurring for the servers of this community (Nox, Remington and Amara) at this time.



Thread : General Discussion  Preview message : #844782  Replies : 29  Views : 2111
Community Manager * Member Since 2013-07-08
posté March 27, 2015, 16:56:29 | #32
Hi everyone,

I got some news for you guys and thank you for sharing your thoughts already on this thread.

Dy7 and 3xited have confirmed that the next two classes to be revamped are the Eniripsa and the Sadida!

I do not have a date to share as far as when it will be, as the changes must first go through the Beta to get finalized, but we will be sharing more information on this in the upcoming weeks.



Thread : General Discussion  Preview message : #843967  Replies : 387  Views : 12307
International Community Manager * Member Since 2014-11-03
posté March 27, 2015, 16:55:56 | #33

Quote (Sting-Shotter @ 27 March 2015 16:46) *
o great gobbalrog harness will be only avaible as a prize... well wow you guys tol us it would b released together with the gobball mounts... what a dissapointment

The Gobbalrog Harness will be released on the Shop (for April,) but in this event we are giving the players the opportunity to win it instead of buying it!


Thread : News  Preview message : #843966  Replies : 48  Views : 1848
Game Designer * Member Since 2011-04-29
posté March 27, 2015, 16:04:13 | #34
Beta Server Update - 27/03/15 Hello everyone,

On March 28th 2015, we had a Beta Server update and here is the list of changes that were made:

CRA

Burning Arrow :

  • The spell costs 4 AP. Damage are adjusted to keep the same efficiency ratio.

Piercing Arrow :

  • It can rebound up to 3 cells (instead of 2) and can also rebound on your own beacons.

Powerful Shooting :

  • No longer converted into a malus when a debuff on the Cra makes his range negative.

Biting :

  • The air spells' range bonus is replaced by an AP cost reduction.
  • Each cast of an AIR spell consumes 1 level of Biting.

Blinding Arrow :

  • The range debuff is now based on the level of Biting.

Raining Arrrow :

  • The extra damages is now based on the level of Biting.

MASQUERAIDERS

Misc :

  • The animation time of Hornito is reduced by 1100ms.

FOGGERNAUT

Misc :

  • The animation time of Steampalm is reduced by 900ms.

OSAMODAS

Misc :

  • The animation time of Gobup is reduced by 400ms.

FECA

Ironclad :

  • The description shows +2 to +40 resistance (instead of +2% to +40%).

SADIDA

Misc :

  • The animation time of Dolls' apparition is reduced by 700ms.

ENIRIPSA


Misc :

  • The animation time of Rebirth Mark explosion is reduced by 400ms.
  • The animation time of the 4 other Marks is reduced by 300ms.
  • The animation time of Fortifying Word is reduced by 400ms.
  • The animation time of Eniraser et Sadist Mark is reduced by 500ms.
  • The animation time of Coney, Hammle Mark, Trade Mark, Healing Word et Revitalizing Word is reduced by 600ms.
  • The animation time of Unnatural Remedies, Transcendence, Regeneration et Rebirth Mark is reduced by 700ms.
  • The animation time of Refund Mark is reduced by 800ms.
  • The animation time of Invigorating Word is reduced by 1000ms.

IOP


Jabs :

  • Damage keeps the same ratio (0.13/AP)

Defensive Stance :

  • The LifeLeach on AIR spells is increased to 50% (instead of 25%).

Bravery Standard :

  • Description fix.

Flurry :

  • The spell is limited to 6 per target (instead of 4).

Wallop :

  • The spell is limited to 3 per target (instead of 2).

Impact :

  • The spell no longer has his cast limitation.

Shaker :

  • The spell is limited to 4 per target (instead of 3).

Celestial Sword :

  • The spell is limited to 4 per turn (instead of 3).

Combos :

  • Only AIR spells can interrupt a combo. For exemple, that mean you can use the Gutting Gust > Gutting Gust > Uppercut combo this way : Gutting Gust > Increase > Shaker > Shaker > Gutting Gust > Devastate > Gutting Gust > Uppercut.
  • That also mean that it's easier to use the last spells of a combo as the first spell of the next combo. Another exemple, Gutting Gust > Focus > Gutting Gust > Uppercut > Shaker > Jabs > Shaker > Uppercut > Shaker > Flurry will execute the Uppercut and Flurry combo correctly.

ELIOTROPE


Pulsation :

  • The spell no longer has his cast limitation.

Cataclysm :

  • The spell no longer has his cast limitation.

Enthusiasm :

  • The spell no longer give an AP to allies when it is removed. It's replaced by a 2 AP bonus when the Eliotrope teleports an ally in the closest portal.

Portal :

  • Description fix.
  • The spell no longer allow to teleport an ally in the closest Portal if the ally in on a portal while the Eliotrope has no Portal charge left.

Prevention :

  • The mecanism and the description is improved.
  • It's always 1% to 20% HP max which is refunded to the target.

Calm :

  • The state now gives +50 resistances to the Eliotrope

Exalted :

  • The final resistance debuff is replaced by a classic resistance debuff of the same efficiency.
  • The mecanism is improved.



Thread : Server Status  Preview message : #843954  Replies : 17  Views : 2418
International Community Manager * Member Since 2014-11-03
posté March 27, 2015, 10:21:26 | #35
[Support] WAKFU did not shutdown correctly. The following error 'WAKFU did not shutdown correctly' (U04040001) is linked to having an out of date version of OpenGL.

Prior to the Kelba Update (1.40), WAKFU required a version of 1.3.x of OpenGL, but since the update WAKFU now requires an OpenGL version of 2.2.4 to work correctly.

As these updates are not always automatically offered by the developers of the software, it is important to manually update your OpenGL to at least 2.2.4.

We have found that this is the solution to the above error and that if you are still encountering issues, then it is important to contact our Support team.


Thread : Technical Issues  Preview message : #843896  Replies : 1  Views : 250
International Community Manager * Member Since 2014-11-03
posté March 27, 2015, 09:45:54 | #36
Hello everyone,

As Seguchi-sama rightly quoted, before the Kelba update, Wakfu required OpenGL 1.3.x, but since the update now requires 2.2.4. This issue, at least for some of you, seems linked to that. I would recommend that you update your graphics cards (and consequently OpenGL) to see if the issue is resolved.

However, this issue seems to differ on a case-by-case basis, so if you're still encountering problems, please send your error logs to me via the Ankabox. In doing so, we can investigate the problem and find a solution fo


Thread : Technical Issues  Preview message : #843888  Replies : 60  Views : 2405
Game Designer * Member Since 2011-04-29
posté March 26, 2015, 15:50:36 | #37

Quote (saphiLC @ 26 March 2015 00:20) *
dy7, care to fix the combo aswell? is you cast gust in one tile, then jabs on a different one, the next jabs triggers the comb animation but not the aoe, is really annoying it also bugs SOMETIMES if you do the combo into an empty tile and the monster is on ur side

Do you have more informations about this ?
I've made some "invisible for players" fixes while improving how the combos works, please let us know if this happens again after the release (or on Beta this friday).

Also, friday's beta update will allow you to insert earth, fire and active spells into combos without interrupting them. Only AIR spells can interrupt a combo. For exemple, that mean you can use the Gutting Gust > Gutting Gust > Uppercut combo this way : Gutting Gust > Increase > Shaker > Shaker > Gutting Gust > Devastate > Gutting Gust > Uppercut.

That also mean that it's easier to use the last spells of a combo as the first spell of the next combo.
Another exemple, Gutting Gust > Focus > Gutting Gust > Uppercut > Shaker > Jabs > Shaker > Uppercut > Shaker > Flurry will execute the Uppercut and Flurry combo correctly.


Quote (twelvehundredthirtyseven @ 25 March 2015 19:59) *
@hatespawn: So are the listed numbers for super iop punch just wrong? Or are they nerfing its damage to some lower 'intended' number?

Super Iop Punch damage will stay at 0.14/AP. With the changes made on Focus this spell "deserve" a high ratio. Since it has a 2/target cast limit the only reason to decrease the ratio would be to increase the limit per target. But that's not intended, for now.


Thread : General Discussion  Preview message : #843577  Replies : 19  Views : 1300
International Community Manager * Member Since 2014-11-03
posté March 26, 2015, 14:42:08 | #38
As we have always recommended, contacting Customer Support and being as detailed as possible is usually the best course of action to take. However, we also think it is a good idea to notify us here on the forums so that we can chase up the issue if needs be.

This particular issue seems to be linked to OpenGL, as far as we can tell. However, this issue seems to be a case-by-case basis and therefore it makes it difficult to diagnose.

Could all those experiencing the issue, detailed in this thread, please send me a copy of the error log via the Ankabox to help us continue to fix this problem?




Thread : Technical Issues  Preview message : #843557  Replies : 60  Views : 2405
International Community Manager * Member Since 2014-11-03
posté March 26, 2015, 10:32:46 | #39
Hello everyone,

Later today we will be posting an official news post detailing the compensation we have decided to offer as a result of the disruptions experienced by some of our players with the Kelba update.

But as promised, we wanted to inform you as soon as possible of what we will be offering. Here it is:

  • +50% Combat and Crafting XP Bonus on all servers.
  • +50% Kamas Bonus on all servers.
  • x2 Almanax Tokens per account.
  • 3 additional days of Booster time to our booster’d players (who had an active Booster from the 17th to the 18th of March), starting on the 3rd of April (time yet to be confirmed.)

Thank you for your patience and sorry for the inconvenience caused by the latest update!


Thread : General Discussion  Preview message : #843521  Replies : 34  Views : 2274
posté March 25, 2015, 21:55:47 | #40
Hello,

Thanks for the list !

We have already fix Caste Wagnar and Wa Wabbit room for the next patch.

Also, we have identified the problem and it will be fixed for the other ones.


Thread : 1.40 Bug Reports  Preview message : #843370  Replies : 11  Views : 748