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International Community Manager * Member Since 2014-11-03
posté October 07, 2015, 14:08:09 | #21
There has been an update to the hotfix schedule. We will be bringing the servers down and implementing the hotfix within the next two hours.

Thread : Server Status  Preview message : #914677  Replies : 3  Views : 3781
Community Manager * Member Since 2013-07-08
posté October 06, 2015, 17:33:06 | #22
Hi everyone,

The hotfix originally planned for Wednesday October 7th will now be on Thursday October 8th go ahead as originally planned.

This is due to finish testing several fixes and validate them, therefore requiring more time to do so properly.

We do not have a complete changelog to share with you yet but here are the main changes/fixes that will be implemented:

  • Foggernaut: A restat will be offered to the class in order to correct an issue with the spells' XP.
  • Osamodas: The timeline and 50 HP characters issues will be resolved.
  • Heroes System: The bug on the troupe rank/level will be fixed.
  • Kamas: The display issue will be resolved, especially after using a zaap or at the end of combat.

More changes/fixes will be present in the complete changelog once all the verifications are completed.

We will also keep you updated on the time of implementation.

We would like to thank you once again for you patience and support.

Thread : Server Status  Preview message : #914419  Replies : 3  Views : 3781
Community Manager * Member Since 2013-07-08
posté October 02, 2015, 14:44:42 | #23

The servers are now back online, thank you for your patience!

Thread : Server Status  Preview message : #912682  Replies : 1  Views : 2289
Community Manager * Member Since 2013-07-08
posté October 01, 2015, 18:44:12 | #24
Hi everyone,

Thank you for the reports you have given us so far and their information as it will help the team greatly.

While the team continues to investigate, we are going to be performing a global restart of our servers tomorrow (02/10/15) at 1 PM GMT / 8 AM EST / 5 AM PST to unlock the blocked characters, all details: Here.

Thread : Technical Issues  Preview message : #912341  Replies : 1140  Views : 2230
Community Manager * Member Since 2013-07-08
posté October 01, 2015, 18:19:01 | #25
Global Server Restart - 02.10.15 Hi everyone,

We will be restarting all of our servers tomorrow Friday 2nd of October at 1 PM GMT / 8 AM EST / 5 AM PST in order to correct the issue with players unable to connect to their characters.

The restart should last for about 30 minutes and we will be informing the community of the reopening of the servers.

Also we will not implement an update to the Beta server tomorrow in order to focus on the next hotfix scheduled for next week, which we will confirm the date and the content as soon as possible.

Thank you for your patience and understanding.

Thread : Server Status  Preview message : #912338  Replies : 1  Views : 2289
Community Manager * Member Since 2013-07-08
posté October 01, 2015, 04:11:02 | #26
While the team is investigating, we would like to advise everyone to close the Gobgob interface before starting a fight as it might (temporarily) resolve this particular issue with the Osamoda class.

Thread : 1.44 Bug Reports  Preview message : #912035  Replies : 1198  Views : 1834
Community Manager * Member Since 2013-07-08
posté September 30, 2015, 01:43:54 | #27
Hi everyone, quick update, this will be resolved in a future hotfix.

Thread : 1.44 Bug Reports  Preview message : #911400  Replies : 60  Views : 949
Community Manager * Member Since 2013-07-08
posté September 29, 2015, 19:13:20 | #28
Hi guys,

Here is a little help on how to group with your Sidekick or/and Heroes from the recent changes to the interface:

Step 1: Go into your Heroes and Sidekick management interface (K) and into the "Group Management" tab.

This tab will show you your list of Heroes to choose from and owned Sidekicks.

Step 2: Make sure that you have set a leader for your group.

Step 3: Simply click on the Sidekick of your choice to group it or on the Hero you wish to also group.

You will notice that if the Hero is greyed out, you won’t be able to group it and a message will show when hovering your mouse on it, telling you the reason (need to be same guild, etc.).

*If your Sidekicks do not show on the "Group Management" tab go to the "Heroes and Sidekick" tab and select "owned" to have your list of available Sidekicks populate.

Step 4: Enjoy your newly created group!

PS: Also make sure that if your character is offered a respec, to have it done before grouping as an advice.

I hope this helps.  

Thread : Technical Issues  Preview message : #911166  Replies : 6  Views : 337
Community Manager * Member Since 2013-07-08
posté September 29, 2015, 17:41:42 | #29
Hi everyone,

It is important for the community to make use of the 1.44 bug report forum so that your reports do not get lost in the general discussion or any other forums, as well as to make use of the bug report template to help the team investigate faster.

As to this particular issue it is being investigated and scheduled for a fix in an upcoming hotfix, which we will share information on as soon as confirmed.

*Moved to 1.44 bug report forum.

Thread : 1.44 Bug Reports  Preview message : #911077  Replies : 60  Views : 949
Community Manager * Member Since 2013-07-08
posté September 29, 2015, 17:05:32 | #30
Hi guys,

This can be due to the amount of downloads happening, therefore we want to advise you to wait a few and then try again, but if you are still unsuccessful please let us know.

*Moved to technical issues forum.

Thread : Technical Issues  Preview message : #911038  Replies : 16  Views : 700
Community Manager * Member Since 2015-04-14
posté September 29, 2015, 15:41:07 | #31
Hi everyone,

The maintenance has been completed!

We thank you for your patience and see you on Moon Island!

Thread : Server Status  Preview message : #910975  Replies : 2  Views : 4046
Community Manager * Member Since 2015-04-14
posté September 29, 2015, 10:30:00 | #32
This Island Moon

Heroes System

The Devblogs presenting the Heroes System are available on the first Devblog, the second Devblog and the third Devblog. As we are offering the Heroes System for free (for 14 days), players will not be able to purchase the system until Monday the 12th Wednesday the 14th of October (10:59 PM GMT / 2:59 PM PST / 5:59 PM EST).

New Island

Moon: New island
  • This all-new expansion is for characters of level 165-180.
  • Two new monster families will be making their appearance: the Tropikokos and the Kanniballs.
  • Two new dungeons linked to these monsters have been added.


New “Exquisite” Runes: These will only become available at a very high level (170+).
  • Fonts can be found in both areas of Moon Island. There are two different Fonts.
  • These Fonts require players to find different items, such as kamas, five types of harvestable resources from the island, and resources dropped by monster families and bosses.
  • When a Font is completely full, all players will have the opportunity to battle an elite monster in a special instance, which lasts an hour. There are two different elite monsters.
  • These two elite monsters are the only monsters to drop weapon loot on Moon, and this is the only way to get this item (these weapons aren’t available from any other loot drops), which provides a strong incentive and a substantial reward.
  • These two elite monsters may also drop a resource that is unique to them. These resources drop only once a day.
  • Three Fonts in each Moon Dungeon each need two resources to be activated.
  • For each Font that is activated, a new game mechanic is added to the dungeon boss fight. However, for each Font that is activated, the boss unlocks new “Metamorfrag” loot.
  • With the help of Metamorfrags, the player is able to craft Metamorfos via the Handyman profession. (Please note that some may require plans.)
  • The Metamorfo allows the player to transform an item’s existing standard rune into an Exquisite Rune (for example, an “Exquisite Rune of Destruction” applies an AoE damage bonus).

Depending on their rarity, these runes have different bonuses:
  • The simplest runes confer standard bonuses such as AoE damage or range bonuses, etc.
  • The rarest runes confer more powerful and exotic bonuses, but these can’t be combined with other runes of the same type.
  • Change of rune crafting cost in kamas. The new formula ensures that the cost in kamas is more dependent on level. The rune crafting of items level 170 and below has been reduced. The lower the level of the item, the greater the reduction.


Addition of the second chapter of the Main Quest of Nations:
  • This chapter leads players toward the 20-30 level areas in players’ chosen Nations.
  • It offers players the chance to accompany famous archaeologists in quest of an ancient artifact.
  • It centers on a story arising in Amakna, in the Fertile Prairie.
  • This provides entry to an “easy” level exclusive Adventure Dungeon (recommended for three characters).

Reminder: Each Dungeon Adventure allows you to acquire specific “adventure” equipment.
  • It is full of surprising encounters with colorful characters.
  • Minor changes to level 20-30 areas of Nations in connection with the Main Quest of Nations

Level Cap

The maximum level a character can reach is level 200.



  • We want players to have faster access to more spells as they level up. The new unlock thresholds for spell slots are as follows:
    • 7th slot: level 10 (instead of 20)
    • 8th slot: level 20 (instead of 40)
    • 9th slot: level 30 (instead of 60)
    • 10th slot: level 40 (instead of 80)
    • 11th slot: level 60 (instead of 100)
    • 12th slot: level 80 (instead of 120)


  • Trade Secrets:
    • With this passive, it is no longer possible to spawn a second Mine on top of an existing Mine belonging to the same Enutrof.


  • Xelor's Dial
    • Fix for a bug that resulted in the loss of cooldown when the passive “Dial Master” was level 2.
    • Fix for a bug where the Dial’s resistance doubled.
    • Dial HP reduction: 16% / 24% / 32% (instead of 30% / 40% / 50%)
    • From now on, the Dial has the Xelor’s resistance instead of an average resistance: -75 Fire, -25 Earth, +25 Water, +75 Air.
    • The Dial can now be cast on the edges of the battle zone.
  • Hydrand, Sinistro and Xelor's Dial spells:
    • These spells can now be cast on a cell that is blocking the way.
  • Temporal Prism:
    • The effects and application of the Temporal Prism state no longer appear in the combat chat window; only entry into this state is displayed.
  • Rollback:
    • Fix for a bug that gave the Xelor a 30% chance of storing 1 AP for each AP of the spell in use, instead of for each spell used, as the description said.
    • The chances of building up 1 AP per spell cast have been increased to 35% for all ranks of this passive (instead of 15%/30%).
    • The maximum amount of stored AP is now respectively 3 and 6 at rank 1 and 2 of this passive.
    • AP are no longer automatically acquired at the beginning of a turn; Timekeeper must now be used to restore AP.
  • Xelor's Sandglass:
    • This spell is now limited to 2 casts per target.
  • Great Clockmaker:
    • The effects are no longer displayed in the chat window to avoid spamming chat.
  • Timekeeper:
    • Fix for a bug where the Xelor teleported with this spell when a Time Rift was present and the Xelor was trying to restore their AP.


  • Transcendence:
    • The effects are no longer displayed in the chat window to avoid spamming chat.
  • Clinging to Life:
    • This spell will no longer trigger “Impending Death” when the Sacrier kills themself.


  • Review of Osamodas spell inputs in order to fix spells that dealt double damage in certain circumstances. For example, in instances where the target was on a targetable area of effect, such as an Eliotrope Portal.
  • Dragon Mode:
    • In Dragon Mode, spells sometimes lost certain parameters (for example, “Crocodyl Spirit” or “Crackler Punch” ), which has now been corrected.
    • In Dragon Mode, damage from allies’ summons will no longer be reduced.
  • Phoenix Spirit:
    • When a summon is revived by this passive, the Osamodas will no longer lose control of their summon.
    • Creatures revived in this manner will no longer lose their characteristics, which used to happen sometimes.
  • Summoning creatures using a Gobgob:
    • The damage transferred to the creatures now has a ratio of 80% (primary and secondary damage) and not more than 100%.
  • “Crobak Chief” summons:
    • When summoned using a Gobgob Osamodas, its damage is reduced. The “Hindercry” spell will no longer be able to freeze critical hit targets.
  • New creatures that can be captured:
    • Addition of three new level 170 creatures for capture on Moon Island, in the Tank, Support and Damage Dealer categories.
  • Scaraleaf Wings:
    • The lift-off takes place earlier in the animation.
  • Gobup:
    • This spell can no longer be cast on summons.
    • Creatures that an Osamodas attempts to capture are from now on captured outside combat and no longer during the KO phase. This fixes the bug that allowed players to bypass the KO phase of monsters who have KOs.
  • Osamodas’ Will (natural regeneration state of Wakfu Points):
    • An Osamodas will no longer level up in this state when an ally summon that doesn’t belong to them lands a critical hit.


  • Instigator:
    • This spell At rank 2, the conversion of Initiative into Dodge and Critical Damage is limited to 300 maximum (compared to 400).
    • The damage bonus for targets with less Initiative than the Rogue has been changed to +10% at rank 1 and 2 (compared to 10 and 15%).
  • Surprise Shot:
    • The passive applies -30 Critical Hit Resistance to the target during a critical hit (compared to 10 + (char level *0.2)).
    • The Critical Hit Resistance penalty is limited to 90 maximum (compared to 150).
  • Barbecued Ribs:
    • The spell applies -30 Critical Hit Resistance to the target when cast from the back or side (compared to 1 + (spell level * 0.195)).
    • The Critical Hit Resistance penalty is limited to 90 maximum (compared to 120).
  • Bombs:
    • Bombs now deal 80% of their base damage when placed on the ground (compared to 100%).
    • Bombs deal 25% extra damage per turn (compared to 20%).
    • The maximum bonus damage that can be dealt is now 75% (compared to 40%).
    • Bombs lose 1 charge at the beginning of the Rogue’s turn (as opposed to the end of their turn).
  • Ruse:
    • The maximum range of this spell has been reduced by 1.
    • This spell no longer allows players to apply “Bombophobe” to the same target several times.
  • Perforator:
    • The Perforator state will no longer stack over several turns.


  • Bravery Standard
    • This spell can no longer be used with 0 AP, which used to be the case in certain circumstances.


  • Cat Tree:
    • The Cat Tree can no longer be “healed.”
  • Hunter:
    • Players can now cast this spell on themselves.


  • Plate Armor meters for Fecas will no longer appear in the interfaces.
  • Gobballs will no longer have Feca Plate Armor.
  • This is the same for several other older aggro mobs.
  • Tonic Glyph:
    • This spell will no longer give AP to characters who are being carried.


  • Summons controlled by a player can now benefit from a reduction in movement costs when using Foggernaut Rails.
  • A Foggernaut Blockade that receives an HP boost from the “Stomp” spell will no longer respawn after being destroyed.


  • The “Sadist Mark” will no longer be inflicted on targets who self-destruct.


  • The “Nettled” state will only confer AP/MP on summoning at the beginning of a turn. This will prevent endless loops with monsters who inflict damage on the summoner after having been dealt damage from the summon (for example, the boss Spectrex the Tormentor).

In view of these changes, a complete restat is available to the Xelor, Osamodas and Rogue classes.



Display issue:
  • We fixed a display issue where characters’ spell levels appeared higher than they actually were.

  • Fix for a bug that might have side effects on decks (mixing spells, etc.)
  • Foggernauts who have leveled spells above their character level using the Motherfogger will see the XP for these spells drop back to their normal level.

“In Recovery” state (multiple classes):
  • Any character who has been revived will correctly be put out of the fight if the character who revived them is killed by an instantaneous death effect (for example, the edges of Steel Beak’s battle zone).


  • Fix for revive issues with Missiz Freezz (Ambassador’s Wing dungeon).
  • Fixes for several issues with spectator mode (impossible to see fights, incorrect stats for the fighters, etc.).
  • Changes have been made to the combat launching process in order to reduce the lag that was sometimes an issue at the start of battles. The lag won’t disappear completely but will be reduced.
  • Fix for a bug where characters had all their HP restored at the start of a fight.
  • Fix for a bug that prevents certain actions taking place when an invisible fighter is present (for example, the barrel in the quest “Chaos Plants.” )

  • If at least one Sidekick is still alive at the end of a battle, the main character won’t be sent back to the Phoenix.
  • Deleting an item while dead works correctly now. It no longer gives the impression of being able to empty your temp inventory into ghost slots and therefore no longer causes any losses.

Signing back in during combat:
  • Signing back into combat is now enabled for Haven World.

Combat zone:
  • The area where combat takes place is no longer clipped into by the environment (which sometimes made monsters inaccessible).

Wild Gobballs:
  • The edge of battle zones will no longer confer bonuses on Sidekicks as well as monsters. In addition to this, they may even be transformed into Gobballs during boss fights.


  • The square in front of the Almanax has been destroyed.
  • The Phoenix has been moved.
  • On logging back in, characters will be sent back to their Phoenix. If a phoenix isn’t available, their respawn points will be reset.

  • Addition of the “Eca-Teleport.” This item is available for level 10 players visiting this zone. This item allows players to teleport directly to Ecaflipus and works the same way as the Teleport of Scriptures.

  • The maximum token price for an item of legendary quality has been set at 250 tokens.
  • The maximum token price for an item of epic quality has been set at 400 tokens. This means a cost reduction for recent content (Divine Dimensions and the new Moon Island).
  • Machines will now display the item link in the interface to the right of the level.

  • Addition of an Eliotrope statue.

  • The street fight monsters will now move normally again.

  • The Tuhard Block and the Crumbly Rock will give up their resources normally when mined now. The resources that can be acquired have been reviewed, as well as their drop rates. There are now better chances of getting various precious stones.


[UB] The Black Crow:
  • Sram’s spell, Rascalry, will no longer deal triple damage to enemies who cover 9 cells.

Riktus Elite Dungeon:
  • Hatilla the Fun will from now on work the same way as a standard Chief's Hat, which should fix several issues that sometimes arose at the end of combat.


  • Environmental quest scripts should now work as intended (for example, the reappearance of the green ‘+1’s when collecting items in these quests.)
  • Fix for a bug that stopped tutorial quests from being completed. Players should now be able to talk to Pappy Pal and the dialog will trigger normally.


  • Items that were previously “character bound” have changed to being “account bound.” Please note that this does not alter the status of non-tradable items.

  • The “Viktorious Rapier” is now crushable.
  • The “Haven Bag Display Case” can now be deleted.
  • The “Guard Insignia” has now become a “Guard Costume” and no longer gives players a bonus.
  • The x5 recipes for “Screws,” “Hazelnuttella Spread” and “Recall Potions” will from now on give players 500 basic XP instead of 100.

  • New level 200 Transmutations have been added. These can be crafted using resources from Moon Island and Xelorium, for each harvesting profession.


  • It will from now on be possible to heal a Pet by giving them several powders at once.
  • Fix for a bug that caused HP loss equivalent to the number of fighters in the group if defeated.


  • Emote use is now limited to 1 per second.
  • When players attempt to learn emotes, an error message will appear if they are already known.

Throw A Snowball
  • Fix for issues with emote targeting. This emote will no longer be thrown at the player character but at the character they have chosen to target.


  • Addition of names for PvP Arenas 8 and 9 on the map.


Guild Chests:
  • The issues that randomly prevented players from taking or depositing items in the Guild Chest have been fixed.
  • The several instances of kama loss in Guild Chests caused by the latest fix to the Guild Chest should no longer occur.


Milkar’s “Expert Strategy”:
  • Fixes for a bug preventing the completion of this Achievement.
“Plants vs. Jellies: Jellosynthesis”:
  • The Achievement now requires you to complete a turn with 50 energy left.


  • The number of turns and an estimated combat duration are now displayed in the end combat interface.
  • The XP bar will once again appear in the interface at the end of combat.
  • All the recipes are now visible in the professions interface, whatever the level of the profession.
  • Achievements for Mercenary Posts will be visible again.
  • The “Alt + Left Click” shortcut now lets players assign max level to a spell in the restat interface.
  • The spell descriptions displayed when hovering over spell icons in the shortcut menu will now display the pictograms correctly “goes through portal,” “casts on a diagonal,” etc.
  • The Zaap search function now works with the name of the area where the Zaap is located.
  • Sidekick spell info will no longer have the “unlocked” and “leveled up” tabs (which made no sense for them).
  • Tofus will no longer have Lucky Day meters.


  • Addition of the ability to kick players out of Haven World.
  • Numerous changes have been made to animations in order to improve performance for as many setups as possible.
  • Account Chest size has increased from 10 to 30 slots.

Friend List:
  • Addition of “Online” and “Offline” buttons in the Ignore List.
  • Fix for a bug that truncated descriptions and potentially blocked the friend list when too many long comments were saved.
  • Comments added for friends will no longer be truncated.

  • It is once again possible to equip items via shortcuts without having to open your inventory.
  • From now on, it is possible to add non-useable items to the shortcut bar (for example, wood, so players know how their harvesting is going).


Fixes for “timeouts”:
  • Fixes have been applied in order to reduce the occurrence of unexpected disconnections from the server and the inability to log back in immediately. It will no longer be possible to stay logged in simply by opening the map, for example.

Thread : Changelogs  Preview message : #910523  Replies : 154  Views : 7582
Community Manager * Member Since 2013-07-08
posté September 29, 2015, 01:59:05 | #33
Hi Hentayouji,

The changelog will be published tomorrow either during the game update or as soon as the update is completed, so stay tuned!

Thread : General Discussion  Preview message : #910674  Replies : 2  Views : 809
Community Manager * Member Since 2013-07-08
posté September 25, 2015, 18:09:20 | #34
Hi guys,

So coming back as promised with information regarding the limitation on the amount of guild members: The limitation will not be increased for now for technical reasons and remains at 200 members. But the idea isn't dismissed, the team just does not have enough development time left to do so for this next game update.

Thread : Devblogs  Preview message : #909745  Replies : 241  Views : 9177
Community Manager * Member Since 2013-07-08
posté September 25, 2015, 01:45:48 | #35
Beta Server Update - 25/09/15 The Beta Server will be exceptionally updated on the 25th of September at 9 AM GMT / 4 AM EST / 1 AM PST and to stay updated on the changes, the list can be found here in French: here.

The changes are focusing on the Heroes System and miscellaneous changes.

Thread : Server Status  Preview message : #909561  Replies : 0  Views : 975
Community Manager * Member Since 2013-07-08
posté September 24, 2015, 18:06:13 | #36
Thank you everyone for your feedback so far and we have made note of your suggestions such as the 90 days for the team.

Quote (chenteramos @ 24 September 2015 13:46) *
Will Heroes get guild points if the all 3 characters are on the same guild? or will it be, "it has to be players to get guild points" lol Anyone know? Sabi do you know?

If the 3 characters/Heroes are in the same guild and a quest is activated for one of them, it will also start for the remaining 2 Heroes as long as they are able to start it themselves too. The guild points will then be awarded per character/Heroe completing the quest. Again the quest will also only start if the characters are able to activate it in the first place, for example, if a character activates the quest, but a Heroe from the group already finished it, only the character able to activate it will be able to do it and not the Heroe who has already completed it.

I hope this helps answer your question.

Thread : Devblogs  Preview message : #909386  Replies : 241  Views : 9177
Community Manager * Member Since 2013-07-08
posté September 23, 2015, 15:58:06 | #37
Identifying the cause of Latency From the point of view of a troubled player, any latency issue is probably identical to another. In reality, each case can be unique. We believe that a small simplified explanation on the different problems that can cause latency is the best way to enable you to provide us with the essential information to identify the problem in order to fix it as quickly as possible.

The aim of course is that the explanations are within the reach of being easily understood by everyone, therefore everything will be shared in the simplest way possible. The most important is to understand that Wakfu is not just a server and a client, it is a set of modules which allows you to play, and each module can malfunction in a different way.

Before getting deeper into the subject, here are some important elements to keep in mind.

  • The client is a module, the only one that you have access to. Your computer and its maintenance are a guarantee of a part of the client's operation. The other part is the work of the developers.
  • Aerafal, Remington, and all the other "servers" will be called "platforms" to allow a clear distinction.
  • A platform is composed of many modules which can communicate together (or not) to provide you with access and experience the game.

Take the time to understand the full meaning of the points above, because they are absolutely necessary for a proper understanding of what follows.

Latency can have dozens of different causes. Our goal here will be to enable you to distinguish them in order to properly report them to us (and overcome them) at best. Overall, being able to properly identify the issue will almost certainly allow you to also identify the source.

Note: The points developed below will not let you know for sure where a latency is coming from, but they will enable you to give us a precise report according to the situation, therefore allowing us to locate the problem more easily and effectively in order to respond accordingly.

Identify the latency source to report it better

A. The game client and the computer

The first major point is the "game client" and your computer. While it may differ from the "real" latencies, it is most commonly experienced and therefore it will be addressed first. Both cases treated below are hardly differentiable and depend on many factors but here are some indicative elements:

  • The game does not move for several seconds, then resumes all at once (or does not resume at all. - If you play in windowed mode, you cannot move the window. - If you play in full screen, you cannot switch to windowed mode.
  • When you move, the game is choppy, characters teleport rather than run.
  • When you move, sometimes you are teleported back (*).
  • Nothing moves around you, only your character moves (*).
  • Plants and other monsters do not appear right away or not at all (*).

(*): These points correspond to a problem with your Internet connection or a disconnection to the server (if you do not see other proxy server latency issues (see below)).

Here are the important elements to report when you experience a client freeze latency:

  • As much information as possible about your computer and its configuration .
  • Where were you in-game. You can find this out by utilising the command ‘/pos’.
  • What you were doing in-game (precisely).
  • How long were you playing.
  • Anything related to the previously listed elements that you noticed.

If the issue comes from your computer, we unfortunately cannot do more than advise a serious maintenance of your PC.

B. The game server

The best known of latencies, is the game server latency. Let’s remind ourselves that a game server is responsible for hosting part of the playing areas and manages your character as long you are in these instances.

For each platform there are 8 game servers to distribute the load of players. Different elements can help you identify this type of latency:

  • You encounter latency issues only in some game areas.
  • Your turn doesn’t start or get skipped instantly.
  • When you speak in a private chat with another player (/w), there is no latency, but you are experiencing latency when using the nearby channel (/l).

Here are the important elements to report when you experience a game server latency:

  • Where were you in-game. You can find this out by utilising the command ‘/pos’.
  • The time when you have experienced the latency. Please indicate the timezone i.e. CET, PST, GMT etc.
  • Anything related to the previously listed elements that you noticed.

C. The proxy server

Another common case: a proxy server latency, which a proxy server is responsible for forwarding what you send to the game server and relay to you what all other servers are sending back to you.
And here are some indicative elements:

  • No matter where you are in the world, whatever you do, there is a delay of execution.
  • When you talk in the chat, regardless of the channel, there is a latency.
  • Instance changes are particularly long, but end up going through properly.
  • During combat, there are phases when nothing moves, and then everything catches up suddenly in an accelerated way.
  • In general, the slowdown is variable: there are normal periods and periods where everything is slowed down.

Note: These elements can also be caused by a problem with your Internet connection, in this case, the only way for you to differentiate both is to check if several other players are facing the same issue.

Here are the important elements to report when you experience a proxy server latency:

  • The time when you have experienced the latency.
  • Anything related to the previously listed elements that you noticed.

We hope that this guide has helped you in understanding what is latency, identifying the latency source, and in turn helping us in improving your overall game experience.

Thread : Technical Issues  Preview message : #909012  Replies : 0  Views : 455
Community Manager * Member Since 2013-07-08
posté September 22, 2015, 17:49:17 | #38

Quote (Celestialhero @ 22 September 2015 13:24) *
Are the MM going to get their buffs now that Heroes are coming out!????? Or should we all just accept the fact that MM will now be worthless???!!!??

Hi Celestialhere,

The point is definitely not to make the MMs worthless as they are their own feature as well. At this time we are not planning on making any changes to them but we stay open to improve them in the future if they are found to be in need of an update based on the community's feedback.

Thread : News  Preview message : #908753  Replies : 96  Views : 4874
Community Manager * Member Since 2013-07-08
posté September 22, 2015, 02:09:26 | #39

Quote (Aigees @ 21 September 2015 20:26) *
Looking at the horrible amount of bugs in BETA, how many hot fixes can we expect?

The amount or need for any hotfix will simply depend on the implementation of the game update on the live servers, but rest assured that the team is doing their best to not have to cause any disruption of your gameplay, and if there were to be any it will simply be to better that gameplay experience.

Quote (Onesti @ 21 September 2015 23:20) *
So if some spells and classes are modified along with cap raise ... Global Restat?

If any major changes are done to the classes, we always look into offering a global restat, but we will be checking with the team regarding the need for one.

Quote (D3trix @ 21 September 2015 23:33) *
Bosses with scalable difficulty based on the new Fonts mechanic.

What is this?

Something to go along with my last post regarding "font": here. Suspence!

Thread : News  Preview message : #908622  Replies : 96  Views : 4874
Community Manager * Member Since 2015-04-14
posté September 21, 2015, 17:00:00 | #40
Moon Island: Coming 29th September! Can you hear it? No, it’s not the beat of a tomtom sounding through the mountain passes... Nor the heavy pace of a hunting Crackler... It is the sound of a proud Moon, beating his chest to announce to one and all that he is back!


Can you hear it? No, it’s not the beat of a tomtom sounding through the mountain passes... Nor the heavy pace of a hunting Crackler... It is the sound of a proud Moon, beating his chest to announce to one and all that he is back!
The news winged its way across sea and ocean with the speed of an Albatrocious. Although I wasn’t there, he said I was his friend. Which came as some surprise, I spoke into his eyes. “I thought you died alone, a long, long time ago?” “Oh no, not me. I never lost control. You’re face to face, with the Moon who sold the World - of Twelve!” No need to mince words with long speeches, Moon’s back with reinforcements and some strong reasons to return:
  • Level 200 unlock!
  • 2 new monster families: the Tropikokos and the Kanniballs
  • 2 new dungeons: the Tropike Dungeon and the Kanniball Dungeon
  • 10 new resources to be harvested: two for each gathering profession
  • 58 new items to find, including:
    • 1 Relic
    • 2 Epic Items
    • 4 Sets
    • 15 items to craft
  • 2 new Archmonsters: Besides the usual daily quests, a team of psyched Otomai's Disciples is offering you the chance to battle two new Archmonsters, in a completely new, communal way! 
  • 8 new high-level runes (170+): Exquisite Runes, runes with simple bonuses (melee, ranged, single-target and AoE damage) and other brand new bonuses (MP, range etc). 
  • Crafting recipes from loot drops after defeating monsters, crafting items, tokens or kamas as well.
  • Bosses with scalable difficulty based on the new Fonts mechanic. 
At a bend in the road, you might even meet Moon in the flesh - or fur, more like! 


The system known as “The Heroes System," the biggest feature in this update, allows you to play using up to 3 characters from your account. Just imagine the strategic possibilities this new system offers you, let alone the rewards in terms of your group’s ranking. Watch the trailer here.


Following on directly from the first chapter, you have now arrived in the heart of your nation. We’ll let you find out what happens next in game! Ciao!
...Huh? What, you want to know more? Hmm... Now really, is that fair? Oh, alright then! To give you an idea of what’s waiting for you, here’s a few search terms: searches, temples, archaeology and... “Dr Jones”!


There have been over 30 ergonomic improvements, including:
  • Feed pets with a single click.
  • No longer dying at the end of battle if your companion(s) are still alive.
  • Add some non-usable items to the shortcut bar (resources ,for example).
  • Animation optimization.
  • And more!
You can experience it for yourself on... the 29th of September!


Thread : News  Preview message : #908508  Replies : 96  Views : 4874