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Community Manager * Member Since 2013-07-08
posté July 11, 2016, 17:52:24 | #41
Issues with AMD Gaming Evolved A lot of players are encountering the error: “Java has stopped functioning" when attempting to launch WAKFU.

The issue comes from a recent update of AMD Gaming Evolved.

When using this program it can cause other programs working with Java (such as WAKFU and other games), to stop functioning and encounter this error.

We are looking into a solution even if this is a bug not directly linked to WAKFU and present between Java and AMD.

Until a solution is found, you can deactivate AMD Gaming Evolved in order to be able to play WAKFU again when encountering this issue. To do so, please go to the program’s preferences by right clicking the icon next to the time on your desktop, and modify the preferences in order to deactivate it. It is also possible to select to no longer launch the program when starting Windows.


Thread : Technical Issues  Preview message : #971568  Replies : 0  Views : 431
International Community Manager * Member Since 2014-11-03
posté July 06, 2016, 10:53:13 | #42
Hello everyone,

As of 8:00 AM UTC, the Nox server has been open to players!

Thank you for your patience!


Thread : Server Status  Preview message : #970926  Replies : 1  Views : 463
International Community Manager * Member Since 2014-11-03
posté July 05, 2016, 17:09:01 | #43
Nox Server Restart - 06.07.16 Hello everyone,

Due to a technical issue with an internal tool, the Nox server will be restarted tomorrow (Wednesday 6th of July) at 7:30 AM UTC to fix the problem.

We would like to apologize for any inconvenience and thank you for your patience and understanding.


Thread : Server Status  Preview message : #970863  Replies : 1  Views : 463
Community Manager * Member Since 2015-04-14
posté June 28, 2016, 11:00:00 | #44
Your secret answer via your cell phone. Changing your secret answer is now possible via text message. Free and secure, this can be easily done from the Account Management page!

"What in the name of a sober Pandawa? What's the name of my favorite TV show, again? "…. Now there's an expression we won't be hearing anymore in a few days from now.
 
And for good reason: you may now modify your secret questions and answers in just a few seconds by text message via the Account Management page!
 

For years, you've been asking us to simplify this process, but at the time, we were unable to offer a simple, secure alternative. But now, thanks to text messaging, it's possible!
 
But in order to take advantage of this free service, you will (of course) need to add a confirmed mobile phone number* to your account**. If you already have a number and it needs updating, don't worry. Our Customer Service will be happy to help you change it!
 
To avoid abuse, there is a text message limit per account and per number. However, if you use the service sensibly, you shouldn’t have any problems.
 
Your mobile phone number keeps making your life easier and easier! New text messaging services will soon be available, which will allow you to quickly recover your account in the event of a problem. Don't wait any longer, add a mobile phone number to your account right away!
 
 

* For safety reasons, you must wait a week between adding a new mobile number and changing your secret answer.
** Not including any additional charges for receiving text messages from your telephone service provider.




Thread : News  Preview message : #970090  Replies : 5  Views : 466
Community Manager * Member Since 2013-07-08
posté June 25, 2016, 02:44:46 | #45
Beta Server Update - 24/06/16 The Beta Server was updated today (24/06/16) will the following changes, which can be found in French: here.

The changes evolves around the redesign of Incarnam, Stone Perch dungeon, Bilbiza summer event, Otomai's Disciple quest, female Foggernaut:(Link to dedicated devblog).


Thread : Server Status  Preview message : #969678  Replies : 0  Views : 699
Community Manager * Member Since 2013-07-08
posté June 16, 2016, 03:33:51 | #46
Hi guys,

We wanted to share with you a post made by Dy7 regarding the Mentorship System in order to give you more information and keep you updated at the same time:

"While the Mentorship System is a small feature on its own, which we technically could afford to get it out quickly; this is the first of the many features that will also use the Adjustable Level System.

To summarize briefly the Mentorship system: The goal of Mentoring is to encourage our players to give the best welcome possible for our new players arriving into WAKFU.

In a way, we can say that it follows the Sponsorship program into the community and introduction to the game, but as a wider system including real in-game rewards at stake.

Also, we do not wish for the game experience time of our new players to be wasted into powerleveling, therefore the Mentorship System is closely linked to the functionality of the Adjustable Level System, so that the more seasoned players get to be at the same level as the new players during their mentoring session together.

We'll tell you more about the precise operation of the feature and its potential for the future when the time comes to talk more about it in a Devblog!"


Thread : News  Preview message : #968153  Replies : 75  Views : 2957
Community Manager * Member Since 2015-04-14
posté June 09, 2016, 10:19:37 | #47
Payment System Issue Update Hello folks,

Yesterday our payment system experienced heavy downtime, as a result all of our players were unable to purchase Ogrines, Booster Packs and several Services.

Our Shop specialists have identified the issue causing this disruption, and as of today 9 June, all payment options should be working properly.

If you still experience any issue, kindly file a ticket Click here and our Support Team will verify.

Thank you for your understanding and we apologize for the inconvenience.


Thread : Server Status  Preview message : #967250  Replies : 0  Views : 573
Community Manager * Member Since 2013-07-08
posté June 02, 2016, 18:01:17 | #48
Hi guys,

Thank you for all the feedback so far, one more Epic item was added to the list "Hazieff's Helmet".

Before:

1 AP
150 HP
60 Elemental Damage
20 Single-target Mastery
30 Resist for 2 random elements

After:

1 AP
1 Range
124 HP
50 Elemental Mastery
20 Range Mastery
25 Resist for 2 random elements


Thread : Devblogs  Preview message : #966260  Replies : 94  Views : 4050
Community Manager * Member Since 2015-04-14
posté May 26, 2016, 16:00:00 | #49
Event: End of Spring Bonus Weekend! Celebrate the end of Spring with +50% combat XP bonus in select dungeons!  

If April showers bring May flowers, what do May flowers bring? Combat XP bonus that’s what!
 
From Saturday the 28th of May (0:01 AM server time) until Sunday the 29th of May (11:59 PM server time) Nox, Remington and Phaeris will receive seasonal blessings in the form of +50% combat XP bonus in the following dungeons:
 

  • Celestial Piwi Dungeon (level 20)
  • Morbax Neplopolis (level 32)
  • Dirty Trouffe Estate (level 43)
  • Bwork Dungeon (level 57)
  • Temple of the Grand Orrok (level 72)
  • Wagnar's Castle (level 82)
  • Celestial Strichery (level 90)
  • The Yech'Ti'Wawa's Kennel (level 100)
  • The Frozen Tower (level 113)
  • Lenald Empelol's Temple (level 127)
  • Srambad Dungeon (level 142)
  • Srambad Dungeon Hardcore (level 142)
  • Tropike Dungeon (level 172)

 
Make most of the weekend, sharpen your weapons and take the plunge, and be sure to bring a friend or two to share the fun!
 
Close out Spring with a stronger character, and get ready for the heat of Summer!




Thread : News  Preview message : #965018  Replies : 27  Views : 1201
International Community Manager * Member Since 2014-11-03
posté May 17, 2016, 16:34:50 | #50
Guild Ranking Issue - Guild Points Hello everyone,

We have identified a bug which occurs when purchasing a guild bonus. In addition to subtracting the cost (in guild points) of the bonus from the current amount of guild points, the cost will also be subtracted from the lifetime total of guild points detailed in the ‘guild rankings.’

We are currently performing a fix for the issue. In the meantime we strongly advise not to purchase a guild bonus until the issue has been resolved.

In regard to guild point loss (from the total guild point rankings) we are investigating ways to restore points, if possible.

We will keep you updated as developments go, and we apologise for the inconvenience caused by the issue.


Thread : Server Status  Preview message : #963559  Replies : 2  Views : 1419
Community Manager * Member Since 2015-04-14
posté April 28, 2016, 17:25:49 | #51

Quote

Enutrof:

The way the Pouch worked made it too strong in certain particular cases. The loot attempts for the rarest items first, coupled with the fact that it generated abnormal loot attempts for items that should only be obtainable once per team, meant that the Pouch gave the Enutrof up to 5 times as many chances as any other character to obtain the rarest items.

We've corrected the functionality of the Pouch in these limited cases, and brought it back down to more reasonable chances of obtaining the items.

Hello folks,

The devs wanted to provide an explanation on loot rolls and clarify the changes made for Pouch.

The Fat Pouch doubles the drop rate for items to appear inside it.

Be it Enutrof, Pandawa or another class, when picking up the Pouches, the loot gained will be dependent on the Prospection of the character who picked up the Pouch. Therefore, if the Dhreller picks up the Pouch, like any other summon, it will be the summoner’s (in this case, the Enutrof) whose prospection will be used.

In Pouches, items are sorted by drop rate (ascending from rare drops to common drops). When you pick up a Pouch, you’ll have a chance to get those items… however, if you are so unlucky that you don’t get any loot, you’ll receive a piece of candy!

Prospection multiplies the chance to get items. If you have 100 Prospection, your chance to get items is doubled. The formula is as follows: realDropRate = drop rate x (1 + character’s Prospection / 100). Multiply this by two if you have a Fat Pouch. This formula also works for loot that drops at the end of combat. Prospection is limited to 150 for Pouches, the same figure as end of combat loot rolls.

Items that drop from monsters have a fixed rate of possible loot rolls (spread across the number of fighters). For example, dungeon keys have two rolls, so, if there are six of you in a fight, two fighters will be picked randomly to try and loot a dungeon key. This can explain falsely reported issues such as ‘This item has a 5% drop rate and I don’t loot it a lot!’

Players can only have up to one loot roll per monster, unless the number of loot rolls available is greater than the number of players in the fight. In these cases any remaining loot rolls will be randomly assigned to the players after each player has received one loot roll.

However, in a lot of cases, items that drop from monsters can instead have loot rolls spread across the fighter equally (meaning in this case, every fighter has the chance for one loot roll for the number of items defined in the loot table, regardless of the number of players in the fight.) In these cases, there are no extra loot rolls to be assigned, as the number of loot rolls is equal to the number of characters in the fight.

Relics and Epic items have ‘one loot roll’ meaning in a team of three, four, five… (etc.) only one fighter has the chance to get the item! Because the Enutrof Pouches did not consume item rolls, the Pouches allowed the chance to unfairly alter the loot rules (detailed above) and this why modified the loot rules with Pouches.

An explanation of the modified loot rules:

If loot roll chances are equally spread on the party (everyone has a chance of 1). The formula is 1/(7 minus number of fighters, including dead fighters). The number of fighters, including dead fighters, is limited to 6 just in case in the future combat we introduce the possibility of fights with more characters.

If loot roll chances are not equally spread across the party and ‘fixed’ in the loot data, the number of chances will be ‘roll number’ divided by 6 (with a maximum value no greater than 1). With Pouches, you can have up to 67% more items from monsters compared to other players!

What else?
  • Items can have specific loot criteria (for example: ‘is the achievement complete?’ If not, no loot!)
  • Certain items cannot be looted via the Pouches. If a monster has no loot on its loot table (often quest-related monsters), nothing will be given by the Pouches… not even a piece of candy!
  • It’s possible to loot ‘world drop items’ via Pouches (such as Haven Bag gems and… lots of other things!)
  • For the technical geeks here, drop rolls are done with a Mersenne Twister, a random number generator (and it’s very powerful and reliable) so there is no hidden counter preventing you to loot, you just might not have the luck of Ecaflip!
 


Thread : Changelogs  Preview message : #960559  Replies : 59  Views : 3253
Community Manager * Member Since 2013-07-08
posté April 27, 2016, 18:19:38 | #52
Hi everyone!

The list of changes of the 1.46.3 Hotfix of 27/04/16 is now available: here.


Thread : Changelogs  Preview message : #960275  Replies : 99  Views : 6173
International Community Manager * Member Since 2014-11-03
posté April 26, 2016, 17:08:17 | #53
WAKFU Update 1.46.3 Hotfix - 27.04.16 Hello everyone,

We will be performing a maintenance for all servers tomorrow at 7:30 AM UTC to deploy a hotfix.

A changelog for the hotfix can be found : here.

Thank you in advance for your patience.


This post has been edited by [Sabi] - September 27, 2016, 10:40:57.
Thread : Server Status  Preview message : #959997  Replies : 1  Views : 2051
International Community Manager * Member Since 2014-11-03
posté April 19, 2016, 17:01:50 | #54
Delivery of Kerubaby - 20.04.2016 Breaking news!

A flock of storks have been sighted over the northern skies of Bonta and they bring with them the fabled feline… Kerubaby! This new companion will be delivered to players starting from tomorrow (April 20) at 7:30 UTC!

Reminder: the players who will be receiving a Kerubaby are those who made at least one purchase on the Shop (currency or Ogrines) since the creation of their Ankama account and logged in at least once between 12/01/2014 and 12/04/2016.

During the delivery of Kerubabies, our website and Shop may encounter delays due to the quantity of affected accounts.

We will inform you when the delivery has been completed.

 


Thread : Server Status  Preview message : #956989  Replies : 1  Views : 2894
Community Manager * Member Since 2015-04-14
posté April 19, 2016, 12:18:10 | #55
Hi folks,

Thank you for your patience, the servers, are now up and running!

Let's repopulate the servers and discover the new content of this game update! The changelog can be found by clicking here.

If you encounter any issues or bugs, kindly report them at our 1.46 Bug Report thread.


Thread : Server Status  Preview message : #956932  Replies : 1  Views : 1625
International Community Manager * Member Since 2014-11-03
posté April 18, 2016, 17:01:41 | #56
WAKFU Update 1.46.2 Hotfix - 19.04.16 Hello everyone,

We will be performing a maintenance for all servers tomorrow at 7:30 AM UTC to deploy a hotfix.

A changelog for the hotfix will be coming soon.

Thank you in advance for your patience.


Thread : Server Status  Preview message : #956687  Replies : 1  Views : 1625
Community Manager * Member Since 2015-04-14
posté April 15, 2016, 16:45:00 | #57
Calendar WAKFU 2016 Yeah, sure, we know... it’s April already. It’s true that receiving a calendar in April is a bit like getting a chocolate rabbit at Easter with his ears already bitten off. Not cool. But, better late than never, right? You can now take a look at what’s coming over the next few months with WAKFU!

What’s new this year? We’ll be regularly updating the calendar! If you’re only just getting into the swing of 2016, know that every second Monday of the month, the calendar will be updated and all new content will be added. Don’t panic if it turns out to be a little lacking some months! We’ll get round to it!
 
Take the new dungeon this August for example... Are you wondering what kind of terrible monster might be lurking in there? What dark and dingy corners you might discover? You’re flipping out, right? Sweating a little? You want in NOW? Cool it. You’ll know everything when the time comes. We’ll fill up the calendar each and every month with all community news events.
 
So don’t hesitate to come take a look at our calendar and feel free to leave your comments!




Thread : News  Preview message : #955994  Replies : 25  Views : 1729
International Community Manager * Member Since 2014-11-03
posté April 14, 2016, 17:48:10 | #58
WAKFU Update 1.46.1 Hotfix - 15.04.16 Hello everyone,

We will be performing a maintenance for all servers tomorrow at 7:00 AM UTC to deploy a hotfix.

The hotfix will correct problems regarding the AI of certain monsters.

Thank you in advance for your patience.


Thread : Server Status  Preview message : #955688  Replies : 2  Views : 1621
International Community Manager * Member Since 2014-11-03
posté April 14, 2016, 17:37:57 | #59
Hello everyone,

An issue was spotted on the crafting blueprints: Treelby and Cape Rice.

It does not work correctly when you try to craft this item and will result in a loss of resources used to create the item. The team are aware of the problem and working on a fix for the issue.

Thank you for your understanding.


Thread : Server Status  Preview message : #955685  Replies : 4  Views : 3453
posté April 14, 2016, 14:36:55 | #60
Hello,

It will be fixed for a hotfix.


Thread : 1.46 Bug Reports  Preview message : #955633  Replies : 8  Views : 619