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Lead Community Manager * Member Since 2012-02-28
posté January 16, 2013, 10:15:16 | #1561
Sadly this is an issue that takes place on the server’s side.

We informed our third party datacenter and provided them with information on the causes of this issue.

We have yet to hear back from them.



Thread : General Discussion  Preview message : #240141  Replies : 57  Views : 4665
Lead Community Manager * Member Since 2012-02-28
posté January 15, 2013, 17:46:07 | #1562
Concerning the disconnections of yesterday due to the server issues, I identified two groups who failed their fights against an Ultimate Boss following the server drop.

I sent back a Bell to all members of these two groups.


Thread : General Discussion  Preview message : #239895  Replies : 14  Views : 1467
Game Designer * Member Since 2012-05-03
posté January 15, 2013, 16:37:24 | #1563
New Respec System Hi everyone, my name is Grou, and I take care of balancing and equipment items in WAKFU. Today, I would like to introduce a feature that will surely delight more than one of you: The new Spells and Abilities Respec System, deployed in the next update!



Why change the Respec system?

As you might have noticed in the recent months, any Respec in WAKFU has always been put forward as an exceptional event. But the latest evolution of the game and the work on balancing forced us to have more regular Respec during recent Content Updates.

This posed several problems for the team.

In fact, each update returned the crucial question: "Has there been a change to major spells? "" Did we fix a bug that will drastically change the gameplay of a class?", "Do these changes warrant a Respec?”. It was a lot of wasted time for us, not to mention the risk of making the wrong decision that would be very badly received by the community, generating a lot of frustration: Which is exactly the opposite of what we seek.

Therefore this was also posing problems for you.

Yes, the players are nowadays used to be able to Respec at will (almost) a character in their other games. This showing us as going against this now more standard practice. Result: The players who were not sure of a build, would not try anything, because of the fear of destroying their character. It is a shame for a tactical game where amazing and well thought out strategy can really make the difference!

Finally, it often happened that after a Respec, a player had missed the distribution of his spells, which required him to wait for the next Respec, which isn’t something very pleasant to have to go through…

For all these reasons, the approach of the Respec is about to be standardized in WAKFU.

How will the new system work?

It will be implemented through two in game quests and one consumable item that will be available in the Boutique.

1st Respect automatically offered at Level 30

The first quest offering you a Respec will trigger automatically at level 30. It will give you 48 hours to go to the Jonk of your nation and ask for your Respec. Overall, this quest will work the same way as the current "Restate of emergency", but its duration is 2 days instead of 7. Note that we're talking about two days in real time, and not ingame time.

If you are already level 30 or higher by the next content update, this Respec quest will automatically be offered to you: be careful, as you will then have 2 days from the end of the content update and the re-opening of the server to complete it. So do not wait too long to complete it!

Speaking to Jonk will teleport you also to a special instance dedicated to Respec. We will come back to this at the end of the article.

The decision to give you "free" access to this first Respec at level 30 is intended to allow you to correct errors early in the game that new players can commit. We do know and understand that it is difficult to understand the full impact of choices in early game, and it is important to be able to Respec when comes the time to "get serious."

2nd activable Respec starting at Level 30

The second quest offering you a Respec will be available starting level 30. To get it you have to go talk to the Jonk of your nation. He will ask you to bring him a large number of low-level resources, in exchange for which he will give you access to a Respec by sending you to the dedicated instance (as explained above). But be careful: This quest can only be completed once per month.

So it will be a long but accessible quest, which will make the Respec feasible by all characters, even if they are not level 105.

Incidentally, the low level resources required for the completion of this quest will gain value: even beginners will have an interest in harvesting them to sell them to players of higher levels interested in such goods.

3rd Respect via Boutique

There will be a third way to get a Respec: with a scroll available in our Boutique, which can be bought once a week and per account. This will allow you to simply be teleported into the Respec instance and make your changes. This scroll can be used at any character level. Subscribers and non-subscribers will be able to use it. It will not be tradable but will have no use limitation.

The Respect instance: How does it work?

To minimize “build” creation errors during a Respec, we abandoned the idea of simply giving back all the points and let the player make their changes without a safety net.

Now when you get a Respec, you will be teleported to a dedicated instance where Master Kano will offer you as many Respec as you want as long as you do not leave the instance. Near him, you can find a training dummy with 10 000 HP that will heal at every turn: ideal for testing all builds that run through your head! Note that if you leave the battle, you will not be returned to your phoenix and you will leave the battle without the De Darm state, and with all your HP points.

As soon as you leave the instance you will need to reactivate a Respec to be able to return to it, using one of the methods described above!


I hope that this special Dev Blog gives you an idea of what awaits you: the whole team hopes that these different Respec methods will be close to the expectations that you have shared with us in the last few months!

Grou 


Thread : Devblogs  Preview message : #239873  Replies : 86  Views : 18594
Lead Community Manager * Member Since 2012-02-28
posté January 15, 2013, 14:42:53 | #1565

Quote (AngelicPorcelain @ 15 January 2013 14:33) *
there is no report to keep up updated, so thanks Shaleigh

No report means that we're still working on it.  


Thread : General Discussion  Preview message : #239831  Replies : 57  Views : 4665
Lead Community Manager * Member Since 2012-02-28
posté January 15, 2013, 10:32:19 | #1566
Looks like Shaleigh nailed it.

There seem to be a conflict with the port 443.
Our dev team is working closely with the network team to find a solution.

Note that the port 5556 is just a backup port, so it's not guaranteed that using it will not lead to further issues.


Thread : General Discussion  Preview message : #239765  Replies : 57  Views : 4665
Lead Community Manager * Member Since 2012-02-28
posté January 15, 2013, 09:51:36 | #1567
Our team is looking into this issue.

Are some of you still unable to log into the game?

Concerning yesterday's access to the website and the game, we have been targeted by a DDOS attack, leading to the traffic disturbance you've been experiencing. We took the necessary measures to protect ourselves.
Whether today's connection issues are linked to this attack or not is being investigated.


Thread : General Discussion  Preview message : #239743  Replies : 57  Views : 4665
Lead Community Manager * Member Since 2012-02-28
posté January 14, 2013, 16:25:44 | #1568

Quote (Shaleigh1 @ 14 January 2013 16:13) *
People who do not have you added in their friend list seem to be unable to contact you though is what I heard from guildmates. That hardly seems desirable, or does it?

I'm not sure it's linked to the friend list, but yes, it's a bug.

Even I already had troubles contacting some players...


Thread : General Discussion  Preview message : #239611  Replies : 10  Views : 1626
Lead Community Manager * Member Since 2012-02-28
posté January 14, 2013, 15:38:10 | #1569

Quote (Genepe @ 13 January 2013 04:28) *
1. find a post made by Troyle [for example a server maint announcement] and click on the down arrow on the orange-yellow bar with [Troyle] on. click the most left tab (Ankabox icon) and click Send Message. This will open up your Ankabox with troyle as the reciever so put a subject title and the ticket reference number in the body with an explanation of what's going on.

2. go to your ankabox and choose Compose Message. In the "To" Section, put in [Troyle] and press Space bar/ Enter. This should turn into a contact instance dropbox thingy. Put your ticket reference number in body with an explanation of what's going on and a title in the subject.

3. Contact Troyle via the Twitter @NotTroyle or facebook Troyle Wakfu

Or Troyle could just be reading the forums and end up on this thread!

I contacted CroBra directly.


Thread : General Discussion  Preview message : #239597  Replies : 10  Views : 1626
Lead Community Manager * Member Since 2012-02-28
posté January 14, 2013, 14:31:04 | #1570
UPDATE: The extended maintenance has been canceled.
Therefore we will apply the usual weekly maintenance instead, from 7am to 8am GMT.

Only the game servers will be put offline. The websites and shop will stay available.


Thread : Server Status  Preview message : #239589  Replies : 1  Views : 1263
Lead Community Manager * Member Since 2012-02-28
posté January 11, 2013, 16:02:08 | #1571
A Kwismas that never ends Don’t pack up your Kwismas decorations yet! There’s still some World of Kwismas left!


One can never have enough presents, and since the cold is still out there, Father Kwismas decided to stay in the Trool Fair a little longer…

The World of Kwismas will therefore stay open until January 24th, 10:59pm GMT!

Now, back to your snowballs and gifts!


Thread : News  Preview message : #239157  Replies : 15  Views : 2165
Lead Community Manager * Member Since 2012-02-28
posté January 11, 2013, 10:20:16 | #1572
Important notice about the White Crow Set


If you own a White Crow Set, or were planning to acquire one, you might want to read this note first. The White Crow Amulet and White Crow Wings will be significantly modified in the next update.Hi everyone,

In the next update, the White Crow Set will be rebalanced. We wanted to inform you as early as possible in order for you to prepare for this change.

We will modify the following items:
  • White Crow Amulet: will no longer be part of the set. Its stats will change from +1Range, +1AP to +1 Range, +1AP, +2CH, +9 Ini. Its rarity will change from Mythic to Legendary.
  • White Crow Wings: will now be part of the set. Its stats will change from +130HP, +15 Ini, +4 Parry, +3CH, +17% dmg, +17% resists, +1 round slot and 1 square slot to +108HP, +20 Ini, +15 Dodge, +3CH, +10% mechanics dmg, +10% back dmg, 1 round slot and 1 square slot. Its rarity will change from Legendary to Mythic.

Other equipment and their bonus will not change.

The runes on the cape will not change. If you already slotted runes, they will not be removed. However, as it is the case for any sets with runes, you will no longer be able to merge the White Crow Set.

The main reason for these changes is due to the fact that the new “imperial” sets have specific conditions to be created, in order to offer better customization possibilities of your equipment. One of these conditions is that sets that grant +1AP should all have a cape to avoid cumulating AP bonuses.

This modification can be considered as a “nerf” by some, but we deem it necessary to avoid flaws in the balancing of character equipment.

Here’s what you should keep in mind:
  • If you have the amulet, its stats and rarity will change.
  • If you have the cape, its stats and rarity will change (but the runes won’t).
  • If you have the complete set merged before the patch, you will be able to unmerge it after the maintenance, but you will receive the “new” set instead, with the cape. This means that your amulet will be replaced by a cape if you merge the set right before the update.
  • It will no longer be possible to merge the White Crow Set since its cape has rune slots.

That’s it, you now have all the information you need to prepare yourself before we implement these changes in the game.


Thread : News  Preview message : #239085  Replies : 17  Views : 4015
Lead Community Manager * Member Since 2012-02-28
posté January 10, 2013, 14:20:35 | #1573
Server maintenance - 15.01.2013, 7am to 9am Greetings,

A general maintenance will take place this Tuesday, January 15th from 7am to 9am GMT. During this maintenance all Ankama services will be offline (games, websites, shop, etc.).

Thank you for your understanding.


Thread : Server Status  Preview message : #239007  Replies : 1  Views : 1263
Lead Community Manager * Member Since 2012-02-28
posté January 08, 2013, 12:21:59 | #1574
Hi there,

This issue should have been fixed a few days ago.

Did you get your figurines back?


Thread : Bug Archives  Preview message : #238707  Replies : 5  Views : 1085
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 14:06:38 | #1575

Quote (Neuroid @ 03 January 2013 14:01) *
This might not be very relevant but, how do we get the Achievement for the Krosmaster Insignia inside Wakfu? It says you have to be the top of your league to earn it, but does it really work for all leagues and is it related to the points you have or is there a certain time you can get it only (like the ladder reset)?

If preserving points doesn't matter then I'd like to know soon so I can start playing again.

The achievement will only complete when the first season ends (and with each season after that).
It doesn't work with the tournaments we're currently having.



Thread : News  Preview message : #238115  Replies : 20  Views : 2945
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 10:44:45 | #1576
Thank you for reporting this bug, it has been forwarded to the developers.


Thread : Bug Archives  Preview message : #238071  Replies : 1  Views : 690
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 10:39:08 | #1577
This is a known issue. The developers have already been informed.


Thread : Bug Archives  Preview message : #238069  Replies : 2  Views : 527
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 10:38:17 | #1578
Thank you for reporting this, I forwarded it.


Thread : Bug Archives  Preview message : #238067  Replies : 1  Views : 394
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 10:30:58 | #1579
Hi there,

Thank you for reporting this bug, it has been forwarded to the developers.


Thread : Bug Archives  Preview message : #238061  Replies : 1  Views : 510
Lead Community Manager * Member Since 2012-02-28
posté January 03, 2013, 10:27:33 | #1580
Hi there,

I was unable to reproduce this bug.

Does it happen when no other items are equiped?
Can you please list your equiped items?


Thread : Bug Archives  Preview message : #238059  Replies : 2  Views : 1086